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Prepares individuals to assist in the operating room, utilizing knowledge of procedures, sterilization techniques, and patient care to ensure safe surgeries.
___________ has a negative impact on consolidation, increased supplier base and increase in cost.
W. Edwards Deming is known in quality circles for his:
Logistics needs to be linked to the following except for
__________ marketing channels, containing one or more intermediaries.
Is the process of purchasing from suppliers that are governed by environmental sustainability and social and ethical practices
Following the flow of orders, goods and other assets through the global supply chain
Comprise warehouses, automated storage and retrieval systems.
Refers to various statistical approaches that can be used to identify both differences and commonalities in consumer groups
Place or distribution is an activity that is a part of the bigger __________ management.
What does the acronym S&OP represent?
Which is the correct order of the 5 essential stages of supply-chain management?
Refers to all the activities associated with the flow and transformation of goods from raw materials stage, as well as the information inflows of which end users avail
Supply chain includes two flow of resources.
The second stage of the supply chain management flow is called _________
This is the first stage, and it is when every department or system within a company is managing their own supply chain, and related issues.
What is the second step in the supply chain?
Supply chains create value by:
Channels are connected by several types of flows EXCEPT__________.
This flow comprises the request for quotation, purchase order, monthly schedules, engineering change requests, quality complaints and reports on supplier performance from customer side to the supplier.
It is important to interlink office processes in the hotel industry. TRUE or FALSE?
Transportation functionality includes _________
The supply chain concept originated in what discipline?
Which of the following is true for supply chain management?
Information technology, consumer behavior, visibility, and speed are the four changes resulting from advances in technology that are driving supply chains.
Part of the order processing includes the following except for
How long does it take Zara to design, manufacture and distribute a new product item?
Today, SCM systems focus on extending beyond an organization’s four walls to influence:
The primary transfromation function provided by Hospital can be described as
Instead of lowering prices, what do companies do when developing an operation strategy?
Supply chain functions is a process where the all the parties involved with the fulfillment of a product are integrated into a single system.
"Ultimately it is the customer who pays the price for service delivered that confirms the value and not the producer who simply adds cost until that point."Who made this statement?
Refers to business processes executed by a company with its business partners to service customers and sustain relationship with them
Which of the following correctly describes a flow within the supply chain?
Logistics first came into play in the early 1950’s.
Equipment and people are highly specialized and arranged sequentially according to the steps required to make a product in a:
__________ conflict; conflicts between different levels of the same channel. Most common conflict. Example between retailer and wholesaler.
Which of the following is not a reason for carrying inventory?
In this stage, the products are delivered to the customer at the destined location by the supplier. This stage is basically the logistics phase, where customer orders are accepted and delivery of the goods is planned.
To a __________, a marketing channel can be viewed as a route for delivery of finished products to the end users.
Which of the following statements is accurate?
This method are an statistical technique to make predictions, which use numerical measures and prior effects to predict future events
The following are the 4 key players on the Physical Distribution Channel except for
Refers to an interconnected group of storage facilities and transportation systems that receive inventories of goods to be delivered to customers. It is way to ensure successful product delivery
Production related procurement refers to the purchasing of:
In this stage, the products are designed, produced, tested, packaged, and synchronized for delivery.
Use the product structure tree shown below to determine the best statement.
What is an integrated process in SCM?
Which of the following is not a part of supply chain management system?
What is the example of supply chain value added services at seaport?
Which function of an organization generates demand?
The most highly customized products are:
Supply chain is involved with managing and collaborating activities among retailers and customers.
Which of these is NOT one of the seven core ideas of TQM?
Supply chain management is the organization of supply chain activities, it maximizes customer value, and ______ _____?
Defined as the management of flow of products and services, which begins from the origin of products and ends at the product’s consumption.
Functional areas of logistics which is termed as 'Logistics Mix' by Martin Christopher consists of :
The Term Logistics is derived from a Greek Word Logistike which means _________
The product - process matrix
The Inputs in MRP system comes from the ____ resources
Use the data to determine what a forecast for period #6 will be using the last period approach. Period# Sales147263328469571
Supply chain is a complex system with several partners involved. Is [ The statement here] true or false?
Quality is defined as?
The bullwhip effect:
Is the external data collected by a company about a specific market which it wishes to enter to kae decisions
The final stage of the supply chain management flow is called _________
Supply Chain in a business aim to the following contributions:
What is the main importance of Supply Chain Management?
Which of the following is not one of the three main links in the supply chain?
Identify the elements of supply chain of an organization of your choice.
which functional area of supply chain is to ensure customer satisfaction with a product or service?
Through ___________, there could be considerable cost reduction.
Which of the following is a top reason why executives use SCM to manage extended enterprises?
1. The purpose of supply chain management is…………….
A person or company that provides repair and maintenance is known as a(n):
This flow includes a smooth flow of an item from the producer to the consumer. This is possible through various warehouses among distributors, dealers and retailers.
Which of these statements about the operations function is best?
Which of the following statements is true of LEAN supply?
Which of these is an eternal truth about forecasting?
__________ is defined as a process where the company develops various marketing techniques as well as sales strategies to reach the widest possible customer base
How much water is consumed in the lifecycle of one pair of Levi's 501s?
Make the sale to ___________ is one of the keys to SCM success
Service Benefit of Warehousing is _______
What is the additional revenue over and above the costs of building a supply chain network?
Refers to an extension of questionnaires but is more detailed. It is conducted in a face-to-face format
The direction of a flow in a supply chain is often compared to a river, where:
Minimum and maximum stock levels which determine when a reorder is placed and for how much is called:
Which of the following is not an area of responsibility for a logistics manager?
The ________________________ the portion of customer demands that can be easily satisfied from the stock available.
Operation following the manufacturing is called as
The purpose of supply chain management is to...
Which of the following statements is true?
__________ conflicts occurs among firms at the same levels of the same chain. Example between factory with another factory.
Primarily includes the organization and implementation of goods movement in circulation.
It can be simply defined as the end-to-end delay in a business process.
Using the proper visual communication options like safety signs, can be very effective for supply chain integration.
__________ is made up of the company, suppliers, distributors, and ultimately customers who “partner” with each other to improve the performance of the entire system.
The purpose of supply chain management is
Refers to a method that seeks to find commonalities in various groups or segments of consumers
A successful TQM program incorporates all of the following except
The logic of _______________ can not be truly applied because of the innumerable different items bought for many departments from a large number of supplier.
Is the sharing of events, transactions and data between business processes, typically in real time
Refer to a list of questions that potential consumers have to answer with regards to their likes and dislikes about the products and services that they desire
PDCA is developed by?
A location within a supply chain network is known as a:
---------------- Means doing the right things to create the most benefit for the company
_________ supports time and place utility by allowing an item to be produced and held for later consumption. It can be held near the location where it will be needed, or transported later.
Encourages and helps the firm’s suppliers to perform in some desired fashion, such as assessing the suppliers current capabilities and deciding if and how they need to improve them
Place or __________ decisions will focus on how products are made available to target customers through marketing channels and marketing logistics.
the seller pays for transport to a specified terminal at the agreed destination.
What is S&OP?
E-procurement aims to improve performance of what is known as the 'five rights of purchasing'. One aim of e-procurement is increasing savings by sourcing items:
A business' supply chain includes __________________
The standard that extends the benefits of quality management to all parties that are interested in or affected by a business's operations is:
Supply chain helps maximize the total value of the systems.
What are the type flow of resources in the supply chain ? (Could be more than one)
The bullwhip effect says that:
Customer relationship management (CRM) is best described as:
In this stage, this involves not only identifying dependable suppliers but also determining different planning methods for shipping, delivery, and payment of the product.
What is the ability to view all areas up and down the supply chain?
__________ marketing channel, has no intermediary levels, the company sells directly to consumers.
is a decision of a company about "make or buy" goods or services.
Refers to the principles, practices guidelines that an organization follows when interacting with its customers
Which of these are FUNCTIONS in a supply chain?
Logistics is defined as
When people talk about a firm's 'first tier' or 'tier one' suppliers, they mean:
Consumer behavior, _____________, competition, and speed are the four changes resulting from advances in IT that are driving supply chains.
Which of the following is NOT a reason that companies are depending more on their suppliers?
The seller must pay the costs of bringing the goods to the specified port.
Which of these is NOT a flow that moves up and down the supply chain?
In __________ management, managers must maintain the delicate balance between carrying too little inventory and carrying too much.
This is yet another measure, which is the gauge of total number of orders waiting to be filled.
Calculate a moving average of three periods to forecast the demand for period 5. PeriodDemand1692893814915119
It is the next stage where all the different departments within a company will work together to help to improve efficiency and reduce cost.
The verb "may" in the Malaysia Standard indicates a
Allows buyers to assume that suppliers can meet certain product quality and service requirements
PERT / CPM was developed in the laoratory of which company?
Who devised the theory of constraints?
What is the set of processes that plans for and controls the efficient and effective transportation and storage of suppliers from suppliers to customers?
Refers to an approach to judge the performance of a supply chain system. It is utilized to help firms keep track of their supply chain management efforts
As the degree of customer contact increases:
Can be defined as the different stages involved in supply chain management for taking an action or decision related to some product or services.
Which of the following is not a reason for carrying inventory?
The problem in hotel industry that has something to do with cost of raw materials purchase in hotel scenario.
Producer gives only a limited number of dealers the exclusive right to distribute its product in their territories. They are using ___________ distribution.
People who sell products to the public
Which of the following automates the different steps and stages of the supply chain?
What is the Supply chain process that links suppliers to manufacturers?
Supply chain management is a function that oversees and directs the manufacture, transportation and delivery of goods and services between their origin and their final destination.
A supply chain is made up of a series of processes that involve an input, a _______, and an output.
It is the reverse of order fill rate and marks the portion of orders lost because of a stockout.
Which of the following generates demand forecasts using statistical tools and forecasting techniques?
Which of the following is not an alternative identified in the service-system design matrix?
No other company in the world is as proficient at "just-in-time" production as Toyota. This technique is a great competitive advantage for them and is clearly a(n):
Examples of Logistics Management
In marketing channels, __________ buy large quantities from many producers and break them down into smaller quantities and broader assortments wanted by consumers.
Refer to the significant benefits from the creation of closer working relationships with customers in terms of long-term, higher volume sales
This is take form of goods or things which customers can measure and evaluate to see if they conform to specifications
The first factor affecting the SCM in Hotel Industry states that the customers are the ____________ priority.
Explain the picture below.
Determines the current capabilities of suppliers. This occurs when the potential suppliers are being evaluated purchases
It provides links and better ways for different supply chain organizations to work together.
6. Which of the following is not a part of supply chain management system?
Which of the following is a key to SCM success?
True or False: The abbreviation "WIP" in the store phase of the supply chain means "Work-In-Process.
The terms purchasing and procurement should not be seen as synonymous. As such, which of the following statements do you think has greatest validity?
The supply chain distribution channel includes
At which stage financial losses will usually occur in a product life cycle?
__________ means providing alternative product to a customer for temporary period of time till the product repair issue is resolved.
3. VMI stands for
In this stage, defective or damaged goods are returned to the supplier by the customer. Here, the companies need to deal with customer queries and respond to their complaints etc.
What is radical transparency?
SCM stands for _______________.
Globalization has had little effect on consumers
Why most companies outsource their business operation?
A relationship conflict with value chain members is important because the success of the product that is marketed dependent on the value chain network members.
Which of these are ENTITIES in a supply chain?
Which component of the supply chain sells the final good to the consumer?
Which of the following are the criteria of strategic segment according to Kraljic Matrix
Include the machines, material handlers, tools, etc.
It is the portion of customer orders that are completed on-time, i.e., within the agreed-upon due date.
Which of the following describes the typical flow of cash in the supply chain?
This is the actual movement of goods or the delivery of services across the supply chain
This process defines what your supply chain needs to be good at, and it allows you to prioritize supply chain objectives.
The components of Supply Chain Management include the following except?
______ is not the Logistical Performance Cycle
Which of the following is not a component of 4 PL?
Members of the marketing channel perform many key functions EXCEPT__________.
What is another term for supply chain coordination?
Operation preceding the manufacturing is called as
"Kaizen" is a Japanese term meaning
Engage trucks, rail transport, air-cargo carriers, etc.
The _____________________________is defined as all the steps, processes, and trading partners involved in making, storing, and delivering a finished product into the hands of the end user.
describes businesses that provide one or many of a variety of logistics-related services.
________ and ________ deserve to get the best value for every product bought
Five (5) main transportation modes: truck, rail, water, __________ , and air.
Which of the following is true of AGILE supply
The process of preparing and shipping goods to their destination
Continuous Improvement is based on?
What is the process through which information shared between supply chain partners is properly utilized to effectively complete the supply chain process?
Operations Management is defined as the transformation of system?
Which of the following is not an area of responsibility for a logistics manager/logistician?
Majority of the consumables in hotels are perishable in nature. TRUE OR FALSE?
What is the main objective of supply chain management?
Information technology’s primary role in supply chain management is creating the integrations or tight process and information linkages between functions within a firm - such as marketing, sales, finance, manufacturing, and distribution – and between firms.
This problem in hotel industry's SCM occupies a large space and thereby leads to increase in costs.
Which of these statements regarding control charts is best?
Reverse logistics is an activity that ensures _____________.
Logistics is the part of supply chain involved with the forward and reverse flow of
Refers to the sequence of processes involved in the production and distribution of a commodity
The sequence of a typical manufacturing supply chain is
Which of the following is not a classification of Value Added service?
In manufacturing, this process usually overt because it involves a physical change in the product
Plan, source, make, deliver, and return are the five basic supply chain management components.
What is the concept of sustainable supply chain?
What is the third step of the supply chain?
Refers to a small group led by a facilitator seeking to learn customer preferences
When goods are move or services are provided, business partners expect monetary compensation from their customers
Supply-chain response relates to the following:
They create parts or products from raw materials and other inputs
Name this photo
The major decision areas in supply chain management are
The quickest distinction to make is that supply chains are responsible for the overall sourcing, processing, and delivery of goods to the end customer, while logistics specifically focuses on moving and storing goods between different supply chain organizations.
Which of the following is NOT one of the 4 Rs of supply chain management?
Supply chain business partners need to both complete and cooperate in order to streamline the flow of goods, capital and information
The customers’ customer is upstream in the supply chain.
What does supply chain refer to?
A men's suit is composed of primary material, lining, thread, buttons, and a zipper. Which of these statements is best?
The __________ effect occurs when distorted product demand information passes from one entity to the next throughout the supply chain
A __________ distribution channel consists of one or more independent producers, wholesalers and retailers.
One of the biggest failure points in aligning strategy is when the supply chain organization doesn’t know what to align with.
When goods move from one location to another, the information requires updating and disseminating (act of spreading something widely) to supply chain partners
One of the most common issues we see is the belief that there are standard supply chain performance measures, and the company should strive to maximize them all.
Materials flow from suppliers and their _______________ suppliers at all levels.
Reverse logistics is required because
Deploy in incremental phases and measure and communicate success is one of the keys to success for SCM.
The first stage of the supply chain management flow is called _________
Stock
Which of the following statements is true of LEAN?
________________________ measures is the assessments used to measure the performance, and compare or track the performance or products.
it adds a semi-permanent storey of storage within a warehouse
The type of processing structure that is used to produce gasoline, chemicals is
Which of the following is not one of the five basic components of supply chain management?
____ means the time gap between order processing and shipment
The second factor affecting SCM in Hotel Industry is having different types of __________________.
Which term is often confused with supply-chain management?
also known as a non vessel operating common carrier (NVOCC).
Consist of labor, scientific and technical personnel
Supply chain management is a close alignment and coordination within a supply chain, often with the use of shared management information systems.
Marketing channels(or distribution channels) – is a set of interdependent organizations that help make a product or service available for use consumption by the consumer or business user.
What are the key features that differentiate logistic management from supply chain management?
EOQ stands for?
Who is called the father of scientific management?
Is a concept that aims to enhance supply chain integration by supporting and assisting joint practices, It optimizes inventory
Who are considered as the Gods and Goddesses in the hotel industry?
The third factor affecting SCM in the industry deals with the ______________ trends in the hotel industry.
The word logistics is derived from the
Which statement regarding typical supply chain flows is best?
In which manner you can identify and resolve issues with the speed, cost, quality or other aspects of goods moving through the supply chain.
What is the aim for SCM managers?
What is the first step in the supply chain?
Which of the following is not part of the triple bottom line?
A kanban system is also called:
What are the three generic business strategies? Give at least 1.
_Select all the modes of transportation in delivering materials and finished goods in the supply chain.
Reporting on the flow of goods through the supply chain.
Which of the following is true about forecasting?
PMS stands for __________.
What is my complete name, including my middle name?
The choice of transportation carriers do not affects the pricing of products, delivery performance, and the condition of goods when they arrive—all of which will not affect customer satisfaction at all.
Purchases goods for onward distribution to stores or other sales outlets
Productivity is defined as ?
The end processes where a company takes a finished product to the consumer is called __________________
•__________ refers to the entire activities involved from the supply of the of resources for production to the manufacturing of the products, and to the distribution of products to end users.
A breakeven point indicates which of the following:
By carefully analyzing material flows, the materials management can save the organization significant amount of _______________.
Which of the following is NOT a factor affecting the supply chain?
Vertical marketing system consists of __________ VMS, administrative VMS and contractual VMS.
Producers make narrow assortments of product in large quantities, but __________ want broad assortments of products in small quantities.
In an industry, the whole process of the supply of resources for the production of products is also known as __________ activities of the supply chain management.
What does logistics refer to?
Why SCOR is needed for companies? ( Choose the best one)
Defined as the management that invites the merger of challenges and opportunities for inbound logistics. A cost-effective reverse logistics program links the available supply of returns with the product information and demand for repairable items or re-captured materials.
Supply Chain Management involves the following except what?
From the economic system’s point of view, the role of marketing intermediaries is to transform the assortments of products made by __________ into the assortment wanted by consumers.
Provides storage facilities for finished goods and raw materials ensuring balanced flow of goods and materials needed to keep the business running
This method are statistical technique to make predictions, which use expert judgment instead of numerical analysis
Cover activities such as information exchange, transport service, inventory management, warehousing, cargo handling and packaging.
Who gets the credit to develop the coordinated assembly line?
Supply chain consulting is the provision of expert knowledge, assessment of a supply chain's productivity, and proffering solutions that will improve the effectiveness and productivity of a supply chain.
The seller is responsible for delivering the goods to the named destination in the buyer's country, including all costs involved.
What is the last step of the supply chain?
How might stakeholders be negatively impacted by supply and logistics?
Just-in-time/SCM purchasing requires the following condition:
Vertical marketing system (VMS) consists of producers, wholesalers, and retailers acting as a unified system. One channel member owns the others, has contracts with them, or wields so much power that they must all corporate.
It’s an manufacturing process usually include raw materials such as woods, steel, water, plastic or chemicals
Waste elimination should be an important part of an effective supply chain integration.
the seller gives the goods, cleared for export, to the buyer's carrier at a specified place.
Incoterms 2010 are used in trading agreements to:
What is it called when distorted product demand information passes from one entity to the next throughout the supply chain?
The florist checked over the arrangement just prior to loading the vase in the delivery van. It was fortunate, because he noticed that lilacs had been included in the arrangement. The customer specifically requested "no lilacs" so the florist was able to remove them and make the order right before it left the office for the customer. This scenario is an example of:
Include working capital, stocks, etc.
In hotel industry, the capital costs are lower and operating costs are higher.
SCM stands for
When suppliers, distributors, and customers collaborate with each other to improve the performance of the entire system, they are participating in
________________ is valuable both as a form of advertising and for protection and storage from a logistical perspective.
The process from the distribution of finished goods to the manufacturers’ resellers to the delivery of products to the end users is known as the__________ activities.
The beginning stages of creation of a company's product or service is called _________________
inventory Management is shallow at ____________
To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation.
Refers to previously published materials
Identify this mode of Intermodal Transportation
Common Causes are?
What is RFID?
The difference between operations and supply chain management is that...
Number of warehouses are greatly affected by _______
VMI stands for
The just in time philosophy was developed at which automaker?
This is a systematic approach in collecting and analyzing data about target markets, competition and potential customers
Supply-chain strategy concepts are applicable to what types of companies?
A problem of hotel industry related to supply chain which is due to lack of planning, emergency purchases are a matter of routine and not due to exceptions.
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