Speech Communication

Saint Louis College posted an announcement on the SLC Facebook page.

A speaker who worries that the audience knows more about his topic than he does is exhibiting the characteristic of trait anxiety known as:

• Dissimilarity
• Speaking history
• Subordinate status
• Communication apprehension

The first step in preparing an informative speech should be

• Research the topic
• Determine the topic
• Organize the main points
• Analyze the auduence

In this stage of listening, listeners judge the speaker and the message.

• Interpreting stage
• Responding stage
• Evaluating stage
• Receiving stage

A demonstration speech always takes less time than an informational speech.

• True
• False

The power that flows from an appointed/elected position is..

• Legitimate
• Referent
• Coercive
• Reward

Research into listeners' response to the use of logic and evidence indicates all of the following except:

• Listeners have very little difficulty spotting illogical messages
• Listeners who are not personally involved in the topic are persuaded by large amounts of evidence
• Listeners appear to be persuaded by logical sounding phrases
• Listeners who already favor a speaker's proposal rate the speech as high in evidence even if no evidence is presented.

Method 2 of representing evidence (assertion plus evidence) should be used in all of the following except:

• When time is limited
• When the audience will hear opposing views
• When your audience already knows you
• When your audience has at least some general knowledge of your topic

It is the message sent by receiver in response to the message he received.

• message
• sender
• _feedback
• environment

Effective communication involves:

• speaking
• listening
• facial expressions
• all the above

When giving a demonstration speech, you should merely tell the audience how to do something, but never attempt to actually show them.

• True
• False

You presented your section in an Oratorical Speech.

• Mass Communication
• Dyadic Communication
• Small Group Comunication
• Public Communication

All of the following types of visuals work well with audiences of 50 or more except:

• Posters
• Slides
• Transparencies
• LCD panels

1. Audiences are more easily persuaded when arguments are presented in a_____ way.

• Novel or new
• Impersonal
• Vague
• Unfamiliar

1. When practicing for a demonstration speech, you should add _______ on to your practice time.

• 3 minutes
• 5 mintues
• 1 minute
• Nothing

The following statements describe communication except for one. Which is the odd one out?

• Communication is a process.
• Communication occurs between two or more people (the speaker and the receiver).
• Communication is always shared and spoken.
• Communication can be expressed through written or spoken words, actions (nonverbal), or both spoken words and nonverbal actions at the same time.

Group communication... [Select all correct responses]

The focus of an informational speech is all of the following except:

• Aiding in the mastery of a skill
• Increasing awareness about the latest information on a topic
• Promoting understanding of a difficult concept
• Promoting understanding of an unfamiliar term

According to the text, all of the following are true of using method 4 (assertion plus first-hand experience) to present evidence except:

• You can use it even if you are unknown to your audience
• You can use it if the opposing view will be presented, but you should probably combine it with method 3
• You should not use it unless you have considerable first0hand experience and are more knowledgeable of your topic than most people in the audience
• You should not use it if the audience already perceives you as credible

[INTERPERSONAL GOAL] You attend your cousin's chess competition to cheer them on. Which type of interpersonal goal is this?

• Self-presentation
• Instrumental
• Relationship maintenance
• None of the above

"Noise" in communication refers to...

• External disturbances that interfere with communication encounters
• Anything that interferes with a communication encounter
• Anything that annoys the communicators in a communication encounter
• None of the above

Choose ALL the interventions you would use in order to communicate with a patient who is deaf:

When analyzing the audience, you should try to find out these things except

• Demographics
• Attitudes, beliefs or values
• Friendly, neutral, uninterested, hostile
• What they have been doing before your presentation

In today's world, most persuasive writers combine which types of persuasive issues?

• Fact and value
• Fact and policy
• Policy and scope
• Scope and fact

Using someone else's ideas without giving that person credit for the idea is known as:

• Exaggeration
• Distortion
• Plagiarism
• Embellishment

According to research, the best speaking rate to stimulate audience listening is:

• 100-175 words per minute
• 175-225 words per minute
• 275-300 words per minute
• 400-800 words per minute

The best time to distribute handouts is:

• Before the speach
• After the speech
• During the speech
• As the next speaker begins speaking

Which of the following examples can be functions of intrapersonal communication? [Check all that apply]

Physical context includes all of the following factors EXCEPT...

• Size of the space
• The layout of the space
• Lighting of the space
• Social norms of the space

Which model of communication focuses on ONE-WAY communication?

• Interaction
• Transmission
• Transactional

When referring to quantity or scope, which question is significant?

• Does evidence of harm exist?
• Does the problem violate basic societal goals or values?
• Is action or change required?
• Is the problem great enough to make it a social issue?

Which of the following could be an example for channel?

• The sender
• Soundwaves
• The receiver
• A smirk

When listeners are persuaded, they usually attribute the persuasion to

• The speaker's delivery
• The speaker's use of evidence and logic
• The speaker's use of emotional appeals
• The speaker's trustworthiness

Which model of communication focuses on communication within PHYSICAL and PSYCHOLOGICAL contexts?

• Interaction
• Transmission
• Transactional

It is a process of exchanging of information, ideas, thoughts, feelings, and emotions through speech, writing, signals, and behavior.

• message
• essay
• communication
• process

It is the final concept of the idea formulated by the sender.

• message
• sender
• receiver
• environment

A statement of fact indicates:

• The speaker will present arguments and evidence to persuade listeners that an idea, object, or person is not good.
• The speaker will use both facts and value judgments to recommend a certain policy or situation
• The speaker will present evidence to persuade the listeners that a debatable point is or is not ture
• The speaker will offer evidence in support of a judgement

When determining a persuasive speech topic, most speakers:

• Analyze the audience before selecting a topic
• _Select a topic, then analyze the audience
• Reject a topic audience members disagree with
• Both a and c

Speaking without advanced preparation.

• Extemporaneous
• Manuscript
• Memorized
• Impromptu

It hinders the participants of the communication process to understand one another

• Encode
• Noise
• _Feedback
• Motivation

The Philippine President Rodrigo Roa Duterte said on Monday, July 27, 2020 to the public that being in alliance with China keeps us safe from any war and conflict. What is the receiver used in the situation?

• President Duterte
• China
• Philippines
• Public

During a speech, the speaker should never give nonverbal cues

• True
• False

The following are examples of Intrapersonal Communication except:

• talking in front of the mirror
• consulting advice to a friend
• berating oneself
• reviewing

The person who gives the message is called the __________

• Sender
• Provider
• Receiver
• _Feedback

The Department of Public Works and Highways (DPWH) Secretary is making a progress report on a street improvement project that has been going on for two years. Members of the audience are reacting negatively that the project has taken so long. Who is the source in this situation?

• Members of the audience
• DPWH Secretary
• Project
• Report

The process of listening has five primary stages: receiving, _______, interpreting, evaluation, and responding.

• Comprehend
• Responding
• Accounting
• Accepting

Which of the following is NOT an example of nonverbal communication?

• Screaming a name
• Rolling eyes
• Clapping hands
• Smiling

Being the secretary, you were asked by your boss to join a meeting on a proposed project.

• Public Communication
• Organizational Communication
• Small Group Comunication
• Mass Communication

In public speaking, it is the composite of you (and your knowledge and intentions), the audience (and their knowledge and expectations), and the occasion (setting, purpose, and constraints).

• Rhetorical Canons
• Rhetorical Situation
• Rhetorical Context
• Rehtorical Exigency

It is an assumption that all members of a group have similar knowledge, behaviors, or beliefs simply because they belong to that group.

• Marginalizing
• Assumption/Conclusion
• Stereotyping
• Audience Demography

It means to translate an idea into language___

• Encode

A speaker gives a speech about how to take better vacation photographs. The main points of the speech are what equipment to use, how to compose a shot involving only landscape, and how to compose a shot including people. The speaker's visuals include two different kinds of cameras, several lenses, and several enlarged photographs on transparencies, which show good and bad examples of composition. This speech is best categorized as:

• Informational
• Persuasive
• Indirectly persuasive
• Demonstrative

Charlie uses Facebook to disseminate information to his colleagues. What element of communication is Facebook on this situation?

• Speaker
• Noise
• _Feedback
• Channel

If someone has access to networks of information or "inside knowledge", what sort of power do they wield in a group?

• Information
• Referent
• Legitimate
• Expert

Which of the following is an example of nonverbal communication?

• Thumbs Up
• Saying hello
• Calling your dog

Understanding and developing effective communication skills is helpful now, as a student, and will be helpful later in life:

• True
• False

What are some examples of psychological noise?

Which of the following is an example of a rule for effective communication:

• The message must be clear
• Sender must deliver the message clearly and concisely
• Receiver must be able to hear and receive the message
• all the above

Using the formula in the text, what is the maximum number of visuals suggested for a 10 min speech?

• 4
• 5
• 6
• 10

When Mrs. Legate lectures over the notes, who is the receiver?

• Channel
• Trump
• The students
• Mrs. Legate

Type all that applies:The different means of communication are...

This type of Interpersonal Communication is intended for studying an issue and coming up with a solution.

• Formal Communication
• Frozen Communication
• Organizational Communication
• Small Group Communication

Listener interpretation and evaluation often depend on the speaker's:

• Verbal code
• Visual code
• Vocal code
• All of the above

An informative speech is meant to do all of the following except:

• Introduce the latest information about a topic
• Deepen your listener's knowledge of a complicated term
• Aid your listeners' mastery of a skill
• Influence choices or opinions

It is a process of communication in which it conceptualizes an idea in his mind before he is able to formula and organizes the message.

• message
• sender
• receiver
• environment

Environmental noise refers to...

• physical

Effective communication skills are only important now, while your in school:

• True
• False

Communication connects a person with

• another

Choose the answer that LEAST describes the reasons to learn good communication skills.

• To work collaboratively with others in the workforce
• For emergency purposes
• To earn a college degree
• To argue with our parents

It is when communication is used to encourage people___

• Motivation

The responses, reactions, or information provided by the receiver.

• Speaker
• Receiver
• Decoding
• _Feedback

All of the following are suggested as ways to enhance the credibility of your sources except:

• Use only sources with which your audience is already familiar
• Clearly describe the qualifications of your sources.
• Show some important quality your sources and listeners have in common
• Refute expected criticisms of your sources

The power from charisma or likeability of the group member is...

• Legitimate
• Referent
• Coercive
• Reward

Choose ALL the appropriate ways to overcome the communication barrier of a person with aphasia/speech impediment:

A speaker whose persuasive speech topic is "the Need for More Organ Donors" would expect the audience response to be:

• Agreement
• Action
• Understanding
• Ability to do something

In speech, context refers to:

• person speaking
• situation/event/occasion
• person/s being addressed/spoken to
• All of the above

Communication is defined as: the exchange of information, feelings, thoughts, or ideas.

• True
• False

How many percent of our active hours is spent in communicating?

• 60%

When communicating with someone whose in a psychological crisis it's important to:

• not tell them they're wrong
• remain professional and calm
• avoid arguing with them
• all the above

Effective speakers do all of the following except:

• Use tact, allowing the audience to retain feelings of self-worth
• Distort facts on visual aids to prove a point
• Avoid exaggerated or embellished facts
• Express ideas in a clear and easy-to-understand manner

A speaker's credibility depends less on logical proof and more on:

• The listener's perception of the speaker
• The listener's understanding of the topic
• The speaker;s ability to provide supporting material
• The listening abilities of the audience

In some cultures it't not acceptable to look another person in the eyes. They consider it rude.

• True
• False

Which of the following contexts of communication focuses on mental/emotional factors?

• Physical
• Physiological
• Psychological
• Social

_____ occurs when fewer people agree with the speaker at the end of the speech than before the speech.

• Persuasive inconsistency
• The boomerang effect
• Credibility effect
• Illogical persuasion

When Mrs. Legate lectures over notes, who is the sender?

• The students
• Mrs. Legate
• The notes
• Mr. Brahmer

The person who gets the message is called the ____________

• Sender
• Channel
• Receiver
• Interpreter

It is a Latin word which means “to share” or “to make common.”

• communicare
• comunicare
• comuniccare
• comunicarre

Which of the following is NOT a type of interpersonal goal?

• Relationship-maintenance
• Social-presentation
• Instrumental
• Self-presentation

Requires you to commit the speech to memory so that you do not bring your notes when delivering it.

• Manuscript
• Impromptu
• Persuasive
• Memorized

You are facing the mirror and deciding what to wear for an important event.

• Dyadic Communication
• Intrapersonal Communication
• Interpersonal Communication
• None of the above.

Social context refers to both the stated rules and the...

• Unstated norms
• Relationships of communicators
• Identities of the communicators
• Mood of the space

Which of the following is NOT a basic function of communication?

• interaction
• making decisions
• understanding our world
• looking down on others

Which of the following are examples of poor listening skills: (choose all that apply)

Communication involves conveying a message from one person to another through:

• writing
• speech
• tone of voice
• all the above

Informative speeches promote a skill-making or doing.

• True
• False

Your primary goal is to influence the thoughts, feelings, actions, and behaviors or attitudes of your listeners.

• Informative Speech
• Persuasive Speech
• Manuscript Speech
• Entertainment Speech

The _______ are ideas or information being communicated

• Nonverbal
• Sender
• Messages
• Verbal

Gillian gave a presentation on the number of children in her state that had no health insurance. She presented three simple steps that could alleviate the problem that would benefit the children, their parents and society. Gillian didn't ask the audience to write their representative and she didn't ask them to make a phone call or donate money. She wanted the audience to know that uninsured children present a problem that was solvable. What type of speech did Gillian give?

• A speech to actuate
• A speech to convince
• A speech to inform
• A speech to demonstrate

It refers to the delivering of message without the use of words.

• lexical
• elements
• non-lexical
• gestures

TRUE or FALSE: Experiencing hunger is a type of physiological noise.

• TRUE
• FALSE

Which of the following is most likely to motivate an audience to continue to listen?

• A series of attractive visuals
• An explanation of why the speaker thinks this topic is useful
• A statement about how the audience is likely to benefit from this information
• A statement of the purpose of the speech

What is the best way to prove to yourself that most nervousness is only minimally obvious to an audience?

• Pay attention to what you're doing as you speak
• Videotape yourself giving a speech
• Watch the audience for clues
• Speak using small gestures to help make yourself unnoticeable to the audience

[INTERPERSONAL GOAL] You're trying to convince a friend to join you on the "No Phone Friday" train. Which type of interpersonal goal is this?

• Instrumental; gaining compliance
• Instrumental; exchanging info
• Relationship maintenance; checking in
• Self-presentation; presenting yourself as a luddite

What are the two types of Speech Context?

• Intrapersonal and Interpersonal Communication

Which of the following handouts would be most appropriately distributed before or during a speech?

• A list of phone numbers of agencies to contact in crisis situations
• Copies of forms that audience members might use to become organ donors
• A recipe for a food item being prepared during a speech
• A diagram showing how to fold a piece of paper to create an origami bird along with the speaker

The audience in the auditorium were clapping their hands after the performance of the orchestra. What element of communication is featured in the scenario?

• Sender
• _Feedback
• Receiver
• Message

Misunderstandings occur in which stage of listening because listeners supply meaning to the messages they have sensed?

• Comprehend stage
• Interpret stage
• Evaluate stage
• Respond stage

The humorous speeches of comedians and performers are the best examples of this type.

• Persuasive
• Entertainment
• Informative
• Manuscript

Communication involves the following elements:

• sender
• message
• receiver
• _feedback
• all the above

Which model of communication focuses on communication within cultural, social, and relational contexts?

• Interaction
• Transmission
• Transactional

This is the careful crafting of specific speech goal statement because it lays the foundation for organizing your speech.

• Writing a Speech Goal Statement
• Articulating the desired audience response
• Evaluating Information Sources
• Phrasing a Specific Goal Statement

Which of the following is an example of SEMANTIC noise?

• Being distracted by a headache
• Not understanding a word in another language
• Ringing in your ears
• Not hearing your friend over the sounds of traffic

This communication is carried out with the aid of media technology.

• Dyadic Communication
• Public Communication
• Mass Communication
• Intercultural Communication

You are talking with your boyfriend/girlfriend about breakup.

• Dyadic Communication

Aim to change their perception and convince them that your argument is more important, practical, attainable, or feasible.

• Informative
• Entertainment
• Persuasive
• Impromtu

A speaker gives a speech about how to distinguish antique jewelry from reproductions. The piece of jewelry that most clearly illustrates her point is obviously too small for the audience to see from the front of the room. What should the speaker do?

• She could pass the piece of jewelry around during the speech
• She could make a larger model of the jewelry
• She could just describe it as well as possible and forget about having a visual aid
• Any of the above would be equally effective

According to the text, an attitude poll can be used to help you do all of the following except:

• _Select your topic
• Determine whether you should present both sides of the issue
• Determine arguments and evidence to use
• Determine any specific objections to your position

Which of the following is the best worded purpose statement for a five-minute speech?

• I want to explain to my audience the best way to train a dog
• I want to explain to my audience the best way to train a dog to heel
• I want to show my audience the best way to train a dog to heel
• After hearing my speech, my audience will know how to train a dog to heel

You are deciding what course to take in college.

• Intrapersonal Communication

As a teacher, which of the following description relative to our communication skills should be the most appropriate?

• excellent
• fair
• good
• laughable

Active listening involves:

• asking questions
• repeating back what the other person said
• making eye contact
• all the above

A listener's verbal, visual, and vocal responses to a speaker's message are known as:

• The listener's frame of reference
• The speaker's frame of reference
• The topic
• The number of people in the audience

The ancient orators conceptualized speechmaking following this process: 1) invention, (2) arrangement, (3) style, (4) delivery, and (5) memory—have also withstood the test of time.

• Public Speaking
• Rhetoric and Oration
• Rhetorical Elocution
• Rhetorical Canons

The following filters can affect the listener's perception of the speaker:

• Culture
• Gender
• Technology
• All of the above

Barrier is the factors that affect the flow of _____________.

• Messaging
• Communication
• Sharing
• Information

It refers to the one who develops the message to be communicated to either internal or external parties____

• Source

Audience recall is better when _____ visuals are used.

• Technical
• Busy
• Color
• Small

Summarizing the speaker's ideas in your own words is called:

• Plagiarizing
• Establishing a reference
• Making an assumption
• Paraphrasing

Which of the following is a type of relationship-maintenance goal?

• Exchanging info
• Presenting yourself as competent
• Gaining compliance
• Checking in

It refers to the idea transmitted by the sender to the receiver

• Message
• Regulation
• Source
• Communication

You and your family are talking about school matters over dinner.

• Dyadic Communication
• Small Group Communication
• Organizational Communication
• Intercultural Communication

Which is NOT a preparation step for informative speaking?

• Analyze potential audience
• Research topic
• Research speech
• Memorize speech

It is helpful to write your speech as if it were written essay.

• True
• False

Communication that uses words, either oral or written, is ____________

• _Feedback
• Channel
• Sender
• Verbal

Billy gave a presentation on appointing a designated driver. He suggested ideas for people to consider before going out for the evening and recommended that people who do not drink should never start. What type of speech did Billy give?

• A speech to actuate
• A speech to convince
• A speech to inform
• A speech to demonstrate

Claudia goes to the doctor's office with her 12 year old daughter. Claudia speaks only German. Her daughter speaks German and English. The doctor needs to explain, to Claudia, how to take her new medicine. Which of the following is the best intervention for the doctor to use in order to communicate this information with Claudia?

• use written material
• use a picture board
• use a licensed medical interpreter
• use her daughter to relay the information

The study of orderly thinking, the sequence and connection of thoughts and ideas as they relate to one another" (Bell, 1990, p.262) is known as:

• Logic
• Assertion
• Evidence
• Credibility

Isocrates, who was a Greek contemporary of Plato and Aristotle:

• Possessed an impressive speaking voice that could be hear by large crowd
• Suffered from speaker anxiety and had a voice that would not project
• Had no impact on the study of public speaking
• Started an unsuccessful school of rhetoric

In Interpersonal Communication, the number and purpose of participants determine the particular type of communication.

• True
• False

During the meeting, two participants are having side comments that makes it difficult for others to focus on the agenda being discussed. What kind of element of communication is being portrayed?

• Noise

It was the primary means by which to conduct business, debate public issues, make public decisions, and gain and maintain power.

• Small Group Communication
• Public Speaking
• Oratory and Rhetoric
• Rhetorical Canons

Research on memory has shown all of the following except:

• Speakers should use pictures of some sort on text visuals
• Even poorly designed visuals improve memory
• Recognition memory for pictures is almost limitless
• Listeners remember visual images better than printed words

It is the person whom the sender is communicating with.

• encoder
• communicator
• teacher
• receiver

______________ are the means used to send messages during communication

• Messages
• Channels
• Communication
• Nonverbals

According to the text, a narration or story has two important qualities:

• Factual and concise
• Probability and fidelity
• Technical and reliable
• Complex and truthful

Using a color and underlining on your speaking notes will distract you during your speech.

• True
• False

According to Gallup Poll surveys cited in the text, which of the following were rated highest in ethical standards in 2009?

• Journalists
• Stockbrokers
• Nurses
• Insurance salespeople

Intercultural Communication is the exchange of concepts, traditions, values, and practices among one's self.

• True
• False

Visual aids such as maps, charts, graphs, and diagrams are called:

• Graphic visuals
• Picture visuals
• Text visuals
• Artistic visuals

A speaker gave a speech about the effects of second-hand smoke. As a result, three audience members chose not to smoke when in the company of non-smoking friends. The speech would be best categorized as:

• Purely informational
• Purely persuasive
• Indirectly persuasive
• Demonstrative

This type of interpersonal communication involves only TWO participants.

• Dyadic Communication
• Small Group Communication
• Public Communication
• Organizational Communication

These are graphic representations of the proposed elements included in the communication process.

• communication models
• organizational structure
• pie chart
• venn diagram

In this stage of listening, listeners select or ignore one or more stimuli from the multitude of stimuli that continually bombard us.

• Interpreting stage
• Responding stage
• Evaluation stage
• Receiving stage

How is listening important to communication?

Which of the following is not a basic stage of listening?

• Receiving
• Interpreting
• Evaluating
• Observing

In an International Youth Camp, you and your newly-met friends suddenly talked about how you celebrate marriage in your own countries.

[Check all that apply] Cultural context includes various aspects of identities, including...

The color most remembered on visual aid is:

• Red
• Green
• Blue
• Yellow

It is the response or reaction given by the receiver to the sender of the message

• Regulation
• _Feedback
• Message
• Process of communication

All of the following are considered part of the speech environment except:

• The time of day
• The location
• The topic
• The number of people in the audience

The process of interpreting the encoded message of the speaker by the receiver

• Context
• Encoding
• Decoding
• Barrier

The brain as a social organ means that...

• only humans can communicate.
• the brain can cope with things around it.
• the brain functions best when communicating with its environment.
• humans have brains.

Type all that applies:Functions of communication are...

One of the primary differences between informative and persuasive speeches is the speaker's goal

• True
• False

The belief that you are the only person experiencing nervousness is a characteristic of trait anxiety known as:

• Dissimilarity
• Speaking history
• Subordinate status
• Low self-concept

What is the conceptual framework of communication?

Which of the following is NOT an obstacle in effective communication?

• Self-image
• Perceptions toward others
• Stuttering
• Noise

It's important when you're communicating with someone to not send mixed messages. A mixed message is when your words say one thing but, your body language says another:

• True
• False

Visual aids that normally include only printed words are called:

• Graphic visuals
• Picture visuals
• Text visuals
• Artistic visuals

Who said this, “The audience is the end and object of the speech.”

• Aristotle

The goal of this stage is to understand.

• Evaluate stage
• Receive stage
• Interpret stage
• Comprehend stage

How many percent of our communication is spent as speakers?

• 70%

It means to translate a language into and idea

• Noise
• Communication
• Decode
• Source

People learn the language by studying formally in school or informally on their own. This is a process of ______.

• Second Language
• Target Language
• Language learning
• Language Acquisition

Delivered with the help of short notes and a clear outline.

• Memorized
• Manuscript
• Impromptu
• Extemporaneous

The sending and receiving of wordless messages is called _________

• Verbal
• Communication
• Nonverbal
• Texting

_______________ is the process of using messages to exchange meaning

• Communication
• _Feedback
• Message
• Receiver

How might our relationships with others affect our communication?

Which of the following is the least persuasive method of presenting evidence?

• Assertion plus evidence plus source plus qualifications of source
• Assertion plus evidence plus source
• Assertion plus evidence
• Assertion plus first hand experience

Assertive speakers are those who share honest expressions of his/her own feelings, needs and wants while respecting those of others:

• True
• False

Since this type of speech follows a word-for-word method, you might be tempted to skip practicing the speech.

• Manuscript
• Memorized
• Impromptu
• Extemporaneous

The statement, "the project feels like a winner", is an example of which form of the sensory channel?

• Auditory channel
• Kinesthetic channel
• Visual channel
• Positive channel

Baldo went to a gift shop and asked the sales lady if they have a big teddy bear because he will be attending his classmate’s eighteenth birthday. The sales lady told Baldo that they do not have the item. In the situation, which conveys the feedback element of communication?

• Buying a gift for a party
• Baldo going to a gift shop
• The sales lady greeted Baldo.
• The sales lady told Baldo that they do not have the item.

Listeners who sit perfectly still are:

• Listening attentively
• Disagreeing with the speaker
• Daydreaming
• Agreeing with the speaker

You and your classmates attended a webinar as part of your activity in your Practical Research II subject.

Verbal and nonverbal responses to messages are called what?

• Message
• Feeback
• Communication
• Verbal

During a presentation, a listener becomes aware of a conversation behind her when someone says something that sounds like her name. Her shifting attention to the conversation is an example of what stage of listening?

• Evaluating
• Receiving
• Interpreting
• Comprehending

1. A speech to ______ asks for intellectual agreement and action of some sort.

• Inform
• Demonstrate
• Actutate
• Convince

Coercive power is the power to dole out...

• negative incentives

Specific goal is the over- all intent of the speech while general goal is a statement that identifies the desired response a speaker wants from the audience.

• True
• False
• Maybe
• Not Mentioned

If someone is a subject matter expert (e.g. a professional), what sort of power do they wield in a group?

• Information
• Referent
• Legitimate
• Expert

On this type of Interpersonal Communication, Speaker addresses many Listeners.

• Small Group Communication
• Mass Communication
• Public Communication
• Intercultural Communication

Which of the following is the most persuasive method of presenting evidence?

• Assertion plus evidence plus source plus qualifications of source
• Assertion plus evidence plus source
• Assertion plus evidence
• Assertion plus first hand experience

The key component of unintentional plagiarism, as demonstrated by its inclusion in every example of plagiarism, is:

• Not citing the source you use, regardless of whether or not you paraphrase the information or use it word-for-word
• Paraphrasing information from a source to use in your speech
• Taking information word-for-word from a source to use in your speech
• Using information from any online site or blog to use in your speech

The speaker is expected to be friendly and relaxed, but still courteous during the speech delivery.

• Entertainment
• Informative
• Persuasive
• Memorized

Demonstration speeches promote understanding-knowing.

Which organizational pattern is used most often in informative speeches?

• Chronological
• Geographical
• Topical
• Causual

Which of the following is a barrier to communication?

• Deafness
• Blind
• Aphasia
• All the above

The factors that affect the flow of communication.

• Barrier
• Context
• Message
• Speaker

The following are data-gathering procedure among audience, except

• Survey
• Observation
• Ask a representative
• Deduction

Speech about objects or people, speech about processes, speech about events, and speech about concepts.

• Persuasive
• Entertainment
• Manuscript
• Informative

To maximize listener' understanding in the comprehend stage, you can try

• To prepare for possible misunderstanding
• To carefully analyse your audience
• To increase your speaking rate
• All of the above

_____________ refers to the interaction of members along the links of its structure.

• Organizational Communication

Knowing the audience and the occasion is crucial in writing a speech.

• True
• False

You and your bestfriend are talking about your celebrity crush.

• Dyadic Communication
• Small Group Communication
• Mass Communication
• Intercultural Communication

This is what a speaker considers in preparing a speech (the range of demographic and subject specific differences represented in an audience.

• Demography
• Stereotyped Audience
• Marginal Audience
• Audience Diversity

A type of visual aid that makes speakers appear less prepared is a:

• Markerboard
• Object
• Flipchart
• Handout

It is a medium used to send the message.

• Drama
• Decode
• Source
• Channel

It is when communication is used to control behavior___

• Regulation

Touch is a form of communication we talked about in class?

• True
• False

According to research cited and pictured in the text, the visual and vocal codes account for ____ of the meaning of the message.

• 31%
• 50%
• 69%
• 75%

When the speaker or listener is distracted by something in their environment, such as people talking, they are experiencing:

• Internal noise
• Contextual noise
• External noise
• Decoding

Factual statements and opinions which support the logical arguments of a speech are known as:

• Logic
• Reasoning
• Evidence
• Assertions

Which of the following is not specific objective of a speech to actuate?

• Urge the audience to continue doing something
• Urge the audience to stop doing something
• Urge the audience to agree with your viewpoint
• Urge the audience to never start doing something

In this stage of listening, listeners supply meaning to the messages that they have seen, hear, and felt.

• Interpreting stage
• Responding stage
• Evaluating stage
• Receiving stage

Listeners mentally evade persuasive messages that cause them discomfort by:

• Deliberately misunderstanding the speaker's message
• Hearing only the parts of the message they can deal with comfortably
• Changing the focus of the message so that is doesn't seem to apply to them
• All of the above

Examples of effective listening skills include:

• eye contact
• facing the person who's speaking
• asking questions
• all the above

Which model of communication calls the participants "COMMUNICATORS" rather than senders/receivers?

• Interaction
• Transmission
• Transactional

It is the exchange of information by speech, signals or writing___

• Communication

It is a short paragraph summarizing the research findings.

• Abstract