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Purposive Communication

Purposive Communication is a course that aims to develop effective communication skills for specific contexts and audiences.

audience

clarity

communication

delivery

feedback

language

listening

message

nonverbal

persuasion

purpose

receiver

sender

understanding

verbal

______________is a style in spoken English that is done privately and may include non-verbal messages

  • Casual
  • Intimate
  • Frozen

For teenagers today, what does this hand gesture mean?

  • Rock on, you rock

______________is a type of Language Register that is neither positive or negative but can deliver facts

  • Neutral Language Register
  • Informal Language Registers
  • Formal Language Register

Categorized the following activities of persuasion: Police Interrogation

  • a. Do
  • b. Reveal
  • c. Desist
  • d. Learn
  • e. Believe

Effective Communication in Education contributes to the success of students

  • True
  • False

______________is a type of Language Register is often used with friends or family members

  • Formal Language Register
  • Neutral Language Register
  • Informal Language Registers

In Japan, the "ok" sign means basic

  • a. False
  • b. True

Categorized the following activities of persuasion: Coaching

  • a. Desist
  • b. Do
  • c. Believe
  • d. Reveal
  • e. Learn

A form of persuasion where you impart knowledge to someone

  • Believe
  • Desist
  • Reveal
  • Learn

Identify the type of question: What native delicacy have you tried in Indonesia? Have you tried some of their exotic food?

  • Direct
  • Control
  • Persistent
  • Repeat

Which of the following reason is NOT true about using body language in workplace communication?

  • Some people are visual learners
  • Body language is an accurate interpretation and gauge for a person's reaction
  • Facial expressions and body reaction helps understand messages

Types of texts that are related to procedures to be done

  • a. Informative Texts
  • b. Instructive Texts
  • c. Persuasive Texts
  • d. Descriptive Texts

Identify the communicative Strategy used: "Any more ideas?"

  • a. Topic Shifting
  • b. Turn Taking
  • c. Nomination
  • d. Termination

It is important for the sender to provide his/her opinion on the topic so that the receiver can process the information quicker and provide feedback immediately

  • True
  • False

In Russia, the "ok" sign means insult

  • a. True
  • b. False

When communicating with a different culture, it is enough to speak in English since it is considered a Universal Language.

  • True
  • False

A form of persuasion where you open information to another person that may be confidential or is too personal.

  • Desist
  • Reveal
  • Believe
  • Learn

Communication in the academe level should use always formal language because this is more effective

  • True
  • False

A text can be a___________________

  • a. A Book
  • b. Film
  • c. ALL of the above
  • d. Painting

This communication failure happen when the sender does not take into account the social and economic status of the person receiving the message

  • Socioeconomic Constraints
  • Audience Resistance
  • Institutional Constraints

______________is a style in spoken English that commonly observed among friends, interruptions are common.

  • Casual
  • Intimate
  • Frozen

Identify the Language Register Used: Articles

  • Formal Language Registers
  • Neutral Language Registers
  • Informal Language Register

Categorized the following activities of persuasion: Getting to know someone

  • a. Reveal
  • b. Believe
  • c. Learn
  • d. Desist
  • e. Do

A text should appeal to all 5 senses

  • True
  • False

People who cannot be persuaded to believe in you despite hard evidence should be forced

  • True
  • False

Identify the communicative Strategy used: "Let us propose a final resolution to this problem before moving on to the next agenda"

  • a. Termination
  • b. Topic Control
  • c. Restriction
  • d. Repair

Having a phone conversation develops confidence in communication

  • True
  • False

What do this sign mean in Philippine Politics?

  • Marcos Sign

Identify the Communication Issues in Intercultural Settings:

  • Communication creates barriers
  • Confusion with Accent, Pronunciation and Fluency
  • Creating Different Opinions
  • Seniority and superiority

It shows how the speaker address he problems that may encounter in a conversation.

  • a. Topic Control
  • b. Repair
  • c. Restriction
  • d. Topic Shifting

Which of the following is NOT a barrier to effective communication

  • a. Ritual
  • b. Medium of communication
  • c. Language
  • d. Personality

The gender of the audience should be considered when conveying information

  • True

All problems in the workplace will be solved if leaders were honest to all their employees

  • True
  • False

The importance of ______ and ________ communication is relevant in understanding communication in Multicultural setting.

  • a. Open ended, Close ended
  • b. Balance, Imbalance
  • c. Verbal, Non Verbal
  • d. Formal, Informl

This communication principle says messages should be uniform, mixed message should be avoided. Once this is achieved, this strengthens the relationship of the sender and receiver.

  • Principle of Adequacy
  • Principle of Feedback
  • Principle of Consistency
  • Principle of Clarity

Categorized the following activities of persuasion: Religious Talks

  • a. Believe
  • b. Desist
  • c. Learn
  • d. Reveal
  • e. Do

Maintaining a good image and reputation would automatically make you believable

  • True
  • False

Which of the following is NOT a method of communication?

  • Smoke Signal
  • Sign Language
  • Both a & b

Identify the Language Register Used: Business Letters

  • Formal Language Registers
  • Informal Language Register
  • Neutral Language Registers

It is important to adapt the accent of a foreign person to have successful communication

  • True
  • False

Which of the following statement is NOT true about communication

  • It is an act of conveying meaning to a person or group using mutually understood symbols
  • All people can communicate properly because it is an acquired skill
  • Communication is a daily human activity
  • Understanding and knowing your audience is an important communication aspect

The most important gauge of successful communication in education is if and when a student gets a high grade in an exam or a quiz

  • True
  • False

What are the 3 factors that affects confusion in communication?

  • Tone, Intonation, Nationality
  • Accent, Pronunciation, Fluency
  • Fluency, Rate, Accent
  • Race, Volume, Pronunciation

Categorized the following activities of persuasion: Leadership

  • a. Do
  • b. Desist
  • c. Learn
  • d. Reveal
  • e. Believe

Culture and background affect the way on how we absorb information

  • True
  • False

Identify the Language Register Used: Phone texts

  • Informal Language Register
  • Formal Language Registers
  • Neutral Language Registers

Which among the following is not included in styles of spoken English according to Martin Joss?

  • a. Consultative
  • b. Intimate
  • c. Casual
  • d. Formal
  • e. Blogs

The goal of communication ethics is to advocate truth, accuracy and transparency of communicators.

  • True
  • False

Effective communication can be achieved by the following except for one:

  • Research
  • Judgment
  • Practice
  • Preparation

Identify the Language Register Used: Most Blogs

  • Neutral Language Registers
  • Formal Language Registers
  • Informal Language Register

______________is a style in spoken English where there is one way participation; the sender is often not interrupted

  • Frozen
  • Formal
  • Consultative

Which of the following should be considered when communicating with others?

  • a. Audience's needs
  • b. Both a & b
  • c. Audience's Cultural background

Which of the following is NOT involved in the communication process

  • Channel
  • Sender
  • Receiver
  • Judgment

A good communication skill is the ONLY requirement for good leadership

  • True
  • False

Communication without feedback is unsuccessful

  • True
  • False

Identify the type of question: What method did you use to get the correct answer?

  • Control
  • Repeat
  • Non-pertinent
  • Persistent

Ethical considerations should be considered in communication

  • True
  • False

Academic communication is also known as scholarly/scholastic communication

  • True
  • False

This is the process of exchanging information and ideas both verbal and non-verbal within an organization.

  • Academic Communication
  • Every day Communication
  • Workplace communication

______________are kinds of texts that aims to provide data

  • Persuasive Text
  • Instructive Text
  • Informative Texts

A form of persuasion that is considered that is both powerful and difficult because it involves convincing people who have strong convictions about a particular issue/topic

  • a. Desist
  • b. Learn
  • c. Reveal
  • d. Believe

Categorized the following activities of persuasion: Job Interview

  • a. Desist
  • b. Reveal
  • c. Do
  • d. Believe
  • e. Learn

This communication constraint happens when the receiver and the sender have misconceptions on the terms/rules of the conversation.

  • Cultural Constraints
  • Institutional Constraints
  • Legal Constrains

Identify the communicative Strategy used: "Please deliver the message in your native touge to reach out to the local tribe"

  • a. Topic Shifting
  • b. Restriction
  • c. Repair
  • d. Termination

This communication principle is an important gauge to determine that communication is effective

  • Principle of Attention
  • Principle of Clarity
  • Principle of Consistency
  • Principle of Feedback

Types of texts that often uses adjectives or adverbs

  • a. Instructive Texts
  • b. Descriptive Texts
  • c. Informative Texts
  • d. Persuasive Texts

Globalization has impacted the types of communication skills needed by individuals to be successful

  • True
  • False

The seating placement or arrangement of members of the family in a dining table is a example of a cultural text

  • True
  • False

______________are kinds of texts that often uses adjectives or adverbs

  • Persuasive Text
  • Instructive Text
  • Descriptive Texts

Effective leaders in the workplace should tell all information to their employees regardless of their rank

  • True
  • False

This becomes a barrier to an effective communication when a person has different language bearing, and they have different interpretation to such words.

  • a. Relationship
  • b. Personality
  • c. Culture
  • d. Ritual

Properly constructed questions provide tool of efficiency, competence and rapport-building.

  • True
  • False

Formal communication is the most effective way to send messages

  • True
  • False

In order to get information, it is important to get information and one way of achieving this is to ask W-Hs questions (Who, What, When, Why, Where and How)

  • True
  • False

Categorized the following activities of persuasion: Propaganda

  • a. Believe
  • b. Do
  • c. Learn
  • d. Desist
  • e. Reveal

This component of communication describes that the receiver should be attentive to the sender to avoid misconception

  • The context of the message
  • The person receiving the message
  • The individual sending the message

Miscommunication may happen when the receiver has limited vocabulary.

  • True
  • False

It pertains to the process by which people decide who takes conversational floor. The idea is to always give communicators a chance to speak.

  • Repair
  • Termination
  • Turn-taking
  • Topic Shifting

Which of the following affects the success or failure of an organization in terms of communication?

  • Seniority and superiority
  • Attitude on Rank and Authority
  • Understanding and knowing your audience is an important communication aspect
  • Communication is a daily human activity

Categorized the following activities of persuasion: Policy Making

  • a. Believe
  • b. Reveal
  • c. Desist
  • d. Learn
  • e. Do

Which of the following is true about the principle of Timeliness

  • a. Message should not be conveyed when the recipient is not ready to accept or hear the message
  • b. The sender who conveys the message should make a safety measure when delivering the message
  • c. Messages should be conveyed at the with the proper timing and proper place
  • d. Important messages should be conveyed immediately

This communication principle says messages should be complete so as not to create confusion to the receiver

  • Principle of Feedback
  • Principle of Adequacy
  • Principle of Clarity
  • Principle of Informality

This communication failure happen when the receiver is unable to process the message due to mental illness

  • Institutional Constraints
  • Audience Resistance
  • Psychological Constraints

Likeable people have more chances of convincing people

  • True
  • False

______________is a type of Language Register that is uses structured language and grammar

  • Formal Language Register
  • Informal Language Registers
  • Neutral Language Register

Communication id a life skill

  • True
  • False

Cultural Texts are________________________ that convey a cultural meaning

  • a. Objects, actions and behaviors
  • b. Objects that reveal meaning
  • c. Actions
  • d. Written texts

Identify the Language Register Used: Diary

  • Neutral Language Registers
  • Informal Language Register
  • Formal Language Registers

This does not necessarily formal or informal, and it is incorporated with non-emotional topics.

  • a. Neutral Writing
  • b. Personal E-mails
  • c. Casual
  • d. Registers

Identify the communicative Strategy used: "Moving forward, the next agenda is school calendar. . ."

  • a. Repair
  • b. Termination
  • c. Restriction
  • d. Topic Shifting

______________are kinds of texts that aims to influence to do or want something

  • Personal Texts
  • Persuasive Text
  • User Guide Texts

Types of texts that are words of facts

  • a. Persuasive Texts
  • b. Descriptive Texts
  • c. Instructive Texts
  • d. Informative Texts

Technology has given opportunity for differently abled people to "speak"

  • True
  • False

It refers to any limitation you may have as a speaker.

  • a. Topic Control
  • b. Termination
  • c. Restriction
  • d. Nomination

Cultural text can be written, unwritten, and often reflects the values and virtues of a society

  • True
  • False

Communication Strategies became limited and restricted because of technology.

  • True
  • False

Identify the communicative Strategy used: "On different note, have you visited the new education building?"

  • a. Topic Shifting
  • b. Termination
  • c. Nomination
  • d. Turn Taking

Which of the following should NOT be considered when communicating with others?

  • Audience's Cultural background
  • Both a & b
  • Audience's needs

This is one of the methods of communication skills in the office that gives a venue for new ideas and opportunity for feedback by having an assembly

  • Open Meeting
  • Email
  • One on one

Filipinos in general are known to use direct form of communication

  • True
  • False

Types of Communication Constraints:

  • Control
  • Legal
  • Persistent
  • Direct

A speaker nominates to collaborate and produce a sensible topic. When the strategy is being employed, it opens a good topic with people using it.

  • Nomination
  • Topic Shifting
  • Repair
  • Turn-taking

Identify the communicative Strategy used: "I stand corrected, instead of doing an activity, a research team will be established instead"

  • a. Restriction
  • b. Topic Shifting
  • c. Repair
  • d. Termination

Common sign used by millennials

  • Heart

Which of the following is NOT a reason why there is miscommunication?

  • Lack of Time
  • Language Barrier
  • Lack of Money

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  • Question text

______________are the styles of language spoken or written

  • Varieties
  • Registers
  • Discipline

A form of persuasion where you tell someone to stop what he/she is doing

  • Desist
  • Believe
  • Learn
  • Reveal

These are the style of language spoken and writing that is appropriate for a certain situation. It could be formal, informal or neutral.

  • a. Casual
  • b. Registers
  • c. Neutral Writing
  • d. Personal E-mails

This communication failure happen when the receiver(s) of the information denied listening

  • Communication Constraints
  • Audience Resistance
  • Institutional Constraints

This refers to the unity that is achieved because people act as one society

  • Ethics
  • Principles
  • Culture
  • Globalization

Email communication is the most effective method of communication.

  • True

Categorized the following activities of persuasion: Managing

  • a. Believe
  • b. Reveal
  • c. Desist
  • d. Do
  • e. Learn

This one of the benefits of communication in the workplace that says effective communication binds people or groups

  • Making things clear
  • Building a Team
  • Managing Diversity

Some questions not properly constructed may pollute a conversation and the communication process

  • True
  • False

Images, Designs and beliefs are forms of cultural texts

  • True
  • False

Refers to the conversation participants' close initiating expressions that end a topic in a conversation.

  • a. Termination
  • b. Nomination
  • c. Restriction
  • d. Topic Control

Which statement is NOT true about communication

  • Communication is faster because of the internet
  • Successful Communication is achieved across culture
  • Paintings and Drawings are forms of communication
  • Communication and Globalization go hand in hand

Identify the Language Register Used: Journals

  • Formal Language Registers
  • Neutral Language Registers
  • Informal Language Register

Identify the type of question: What Program are you enrolled in?

  • Direct
  • Persistent
  • Repeat
  • Non-pertinent

People using the same language will always understand each other

  • True
  • False

Types of texts that are meant to convince

  • a. Persuasive Texts
  • b. Informative Texts
  • c. Descriptive Texts
  • d. Instructive Texts

The aim of an argument is ___________________

  • To disagree and make a point
  • Insist and make people agree with us
  • Express a point of view and support it with evidence
  • Expose the mistakes of other people

Identify the Language Register Used: Reviews

  • Neutral Language Registers
  • Informal Language Register
  • Formal Language Registers

Communication comes from the Latin word 'commūnicāre' which means

  • To Influence
  • To Involve
  • To Speak
  • To Share

Identify the communicative Strategy used: "That concludes our discussion for today"

  • a. Termination
  • b. Repair
  • c. Topic Shifting
  • d. Restriction

Communication follows understood symbols, gestures, behavior and semiotic rules.

  • True
  • False

This is a two-way participation; background information is provided - prior knowledge is not assumed.

  • a. Neutral Writing
  • b. Consultative
  • c. Casual
  • d. Registers

Consists of procedural formality and informality that affects the development of topics in conversation.

  • Restriction
  • Nomination
  • Turn-taking
  • Topic Control

Communication boundaries are considered blueprints on how communication will be exchanged

  • True
  • False

Sending messages and conveying information should be done immediately

  • True
  • False

Texts are always written down and tangible

  • True
  • False

Communication plays a vital role in achieving unity and harmonious relationship within an organization

  • True
  • False

Hearing is an important skill to have for successful communication

  • True
  • False

We have seen the emergence of powerful people in different fields and professions because of the worthy causes or advocacies they believe in. Some of them are Martin Luther King, John F. Kenedy and Maya Angelou. This describes communication's way of:

  • Building Communities
  • Creating Different Opinions
  • Creating Relationships
  • Evoking Inspiration

Which of the following statements is NOT true about communication?

  • Communication is meant to motivate
  • Communications is meant to entertain
  • Communication is meant to convince people
  • Communication is not successful in multi-cultural setting

The most important part of engaging in a debate is_____

  • Express a point of view
  • Persuade without losing credibility
  • Insist and make people agree with us
  • Discredit other people

A good message should be free from any biases, the receiving should be the one who will process and give feedback about the communication.

  • True
  • False

______________is a style in spoken English where there is two-way participation

  • Consultative
  • Frozen
  • Casual

Which of the following is an universal language

  • English
  • British English
  • American English
  • Australian English

This communication principle says concentration on the message being conveyed should be the focus to understand the message of the sender

  • Principle of Timeliness
  • Principle of Informality
  • Principle of Attention
  • Principle of Clarity

Categorized the following activities of persuasion: Sales

  • a. Reveal
  • b. Desist
  • c. Believe
  • d. Do
  • e. Learn

Identify the Language Register Used: Emoticons

  • Informal Language Register
  • Formal Language Registers
  • Neutral Language Registers

This one of the benefits of communication in the workplace that says a method a system should be set in place that suits everyone in the workplace.

  • Managing Diversity
  • Making things clear
  • Building a Team

Identify the type of question: (In a job interview) Are you currently in a relationship?

  • Persistent
  • Non-pertinent
  • Control
  • Repeat

Listening is an important aspect of communication in order to provide feedback

  • True
  • False

Which of the following statements is true about communication

  • Successful Communication is always achieved.
  • Messages conveyed are always understood by the receiver
  • Communication creates barriers.
  • There is a consistent need to adjust, adapt and innovate the communication process.

Identify the type of question: How many people live in your house? / Do you have relatives living with you?

  • Repeat
  • Direct
  • Non-pertinent
  • Persistent

A teacher with excellent communication skills will always produce successful students

  • True
  • False

Categorized the following activities of persuasion: Teaching

  • a. Reveal
  • b. Believe
  • c. Learn
  • d. Do
  • e. Desist

Involves moving from one topic to another.

  • Restriction
  • Termination
  • Topic Shifting
  • Topic Control

Identify the communicative Strategy used: "Each candidate will have the chance to answer the same question"

  • a. Nomination
  • b. Topic Shifting
  • c. Turn Taking
  • d. Termination

Why is it important to use simple language when communicating?

  • Messages conveyed will be understood quicker and easier
  • Workplace communication dictates that simple language should be used all the time
  • People in the office cannot understand complicated language

The ability to convince someone to agree with us or convince other people to believe in us granted that it is supported by hard evidence is called hypnotism

  • True
  • False

In US, the "ok" sign means OK

  • a. True
  • b. False

Stories or personal experiences are powerful tools to persuade people

  • True
  • False

Westerners in general use ___________________ form of communication

  • Mixed
  • Direct
  • Indirect
  • Flowery

Identify the Language Register Used: Reports

  • Neutral Language Registers
  • Formal Language Registers
  • Informal Language Register

Identify the Language Register Used: Personal emails

  • Formal Language Registers
  • Informal Language Register
  • Neutral Language Registers

The process of developing a message is called

  • Receiving
  • Sending
  • Encoding
  • Decoding

Which of the following is a form of communication?

  • Drawings
  • Sign Language
  • All of the above
  • Text

Communication helps people understand, respect and appreciate other cultures. This implies that:

  • a. Communication evokes inspiration
  • b. Communication breaks racial divides
  • c. Communication is a two way process
  • d. Communication is symbiotic

This one of the benefits of communication in the workplace that says confusing instructions or vague ideas can be avoided if this is taken into account.

  • Making things clear
  • Building a Team
  • Managing Diversity

Mute and deaf people cannot express their thoughts

  • True
  • False

______________is a style in spoken English that is unchanging and is often static

  • Consultative
  • Frozen
  • Formal

Credibility and consistency are key factors in persuading someone

  • True
  • False

Understanding Multi-culturalism is one of the keys to effective communication

  • True
  • False

Identify the communicative Strategy used: "Our next meeting is next week, thank you for attending"

  • a. Topic Shifting
  • b. Nomination
  • c. Termination
  • d. Turn Taking

______________are kinds of texts that aims to provide guidance or assistance

  • Persuasive Text
  • Instructive Text
  • Personal Texts

Which of the following is NOT an example of a "text"

  • Film
  • Book
  • Both a & b

Types of Good Question:

  • Cultural
  • Legal
  • Control
  • Socio-economic

This refers to manners, values, conduct and behaviour with respect to human actions or behaviour

  • Culture
  • Globalization
  • Ethics
  • Principles

What do this sign mean in the Philippine Setting?

  • Cory Sign

Technologies paved a way to fast track communication and achieve globalization

  • True
  • False

______________are objects, actions and behavior that reveal a cultural meaning

  • Cultural Text
  • Language Text
  • Ethic Texts

This communication principle focuses on enunciation, words arrangement to send a message properly

  • Principle of Attention
  • Principle of Informality
  • Principle of Feedback
  • Principle of Clarity