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Is designed to provide a clear and comprehensive insight into tourism and hospitality as an ecosystem and goes beyond the traditional closed concept of tourism.
Comfortable dining atmosphere or the friendly attitude of staff.
Staff-to-guest ratios are high in fine dining restaurants and 5-star hotels which aimed at providing one-on-one services to their customers.
He developed tour packages for mass travel.
Indirect Employment refers to the jobs of those people who serve local people only.
They provided all the amenities required.
Direct Employment is employment generated from business that does not directly provide services to tourists.
Partnership is considered to have its own identity, separate from that of its owners.
Travel agency is a business that is designed to help customers make various types of arrangements for trips such as tickets and hotel reservations.
Tourists take a quick snapshot and are gone, and by so acting invade the local peoples’ lives.
Rail Transport is define as transportation of goods and passengers on pipe lines through trains is called rail transport.
The outbreak of foot and mouth disease epidemic in England, for instance, severely affected Great Britain's inbound tourism market.
Generating Income and the Linkage Effect occurs when money spent by tourists in an area is spent again by those who have received the initial amount of money.
Travel almost disappeared during the Middle Ages where travel became dangerous and sporadic.
Sacred sites and objects may not be respected when they are perceived as goods to trade.
Travel to outlining cities was necessary.
It is considered to have its own identity, separate from that of its owners.
Egyptians traveled for pleasure and festivals were held every year.
The feudal system that eventually replaced Roman rule resulted in many different autonomous domains.
Romans built excellent roads, transportation and communication systems.
Limits should be established after an in-depth analysis of the maximum sustainable visitor capacity
In 1841, Thomas Cook organized the first tour for a group of _______ to attend a temperance rally in Leicester, England.
High Consumer and Land Prices is when an increasing demand on these resources (land, food, transport) and facilities may result in inflation, thus causing negative effects on local residents.
He works outside the hotel’s entrance.
Providing tax revenue is when tourists may pay tax like most other people. As they come from other regions or countries, their expenses result in an increased tax base for the host country.
Many tourists come from societies with different consumption patterns and lifestyles than what is current at the destination, seeking pleasure, spending large amounts of money and sometimes behaving in ways that even they would not accept at home.
A large component of tourism product wherein the satisfaction of the consumer derives from its use.
Absence of ownership is define as the goods and services that can be used but cannot be owned.
It is owned by two or more individuals.
Golf course maintenance can also deplete ___________ resources.
Because of the seasonal character of the industry, many destinations have ten times more inhabitants in the high season than in the low season.
Special fees for park operations or conservation activities can be collected from tourists or tour operators.
They traveled for pleasure and festivals were held every year.
Improving the balance of payments is when outbound tourists spend more than inbound tourists do, a country will have a net surplus that will help improve the balance of payments.
Improving the Balance of Payments occurs when money spent by tourists in an area is spent again by those who have received the initial amount of money.
_________ runoff causes serious damage to coral reefs because it contains lots of nutrients and it stimulates the growth of algae, which cover the filter-feeding corals, hindering their ability to survive.
Greeks built rest houses.
Contribution of tourism to the income of a tourist destination is greatly increased by a process of tourism income multiplier.
They were the first to shaped modern travel.
Income is greater in areas where a large number of tourists of high spending power is attracted to stay for a longer time.
While landscape, accommodation, food and drinks, etc., must meet at the tourists’ desires for the new and unfamiliar, they must at the same time not to be too new or strange because few tourists are actually looking for completely new things.
Partnership is owned by two or more individuals.
As long as tourists just want a glimpse of the local atmosphere, a quick glance at local life, without any knowledge or even interest, staging will be inevitable.
The tourist product cannot be provided by a single enterprise unlike a manufactured product is called composite product.
The empire era started form the time of the Greek to the Egyptians and finally came to an end with the fall of the roman empire.
The presence of large number of tourists with a lot of money spend, and often carrying valuables such as cameras and jewelry increases the attraction for criminals and brings with it activities liked robbery and drug dealing.
Package tours include the services of escorts but a few are sold to people who wish to travel in group.
Sole proprietorship is the simplest business form.
Typically combines tour and travel components to create a holiday.
__________course maintenance can also deplete fresh water resources.
Acting as personal driver for guest upon request such as taking guest to his office or for sightseeing tour.
At its peak the travel for business and pleasure flourished.
Production and consumption take place while tourist is available.
Fixed Supply in the short run requires an in-depth study of non-users’ behaviour, taste preferences, likes and dislikes so that expectations and realities coincide for the maximum satisfaction of the consumer.
It occurs when a hotel takes more reservations than the number of rooms available.
Due to a lack of professional training, as well as to the influence of hotel or restaurant chains at the destination, people with the know-how needed to perform higher level jobs are often recruited from other countries.
Psychological is define as a large component of tourism product wherein the satisfaction of the consumer derives from its use.
Cleaner production techniques can be important tools for planning and operating tourism facilities in a way that minimizes their environmental impacts.
Intangible is define as the facilities unavailable for specified time and for a specified use.
The tourist product cannot be provided by a single enterprise unlike a manufactured product is called intangible.
In _______, Thomas Cook organized the first tour for a group of 570 to attend a temperance rally in Leicester, England.
The standard check-out time is always set at ___ p.m. or before.
Water transport refers to movement of goods and passengers on waterways. Line voyage services, cruise ships, ferries and inland water transport make up the range of water transportation that tourist can choose from.
Subsequent decline in the tourist flow to that region may greatly affect the economy of the area.
Handle reservation request and prepare reservation confirmation slips
In order to develop brand loyalty, different methods are currently applied by the lodging and food service sectors, such as membership programmes which give privileges and incentives to frequent customers.
During this time, people began traveling in large numbers for governmental, commercial, educational and religious purpose.
The tourist product cannot be provided by a single enterprise unlike a manufactured product.
For many, young children are recruited as they are cheap and flexible employees.
Some of the other impacts that the world risks as a result of ________ are drought, diseases and heat waves.
A show might not be as entertaining as it promises to be or a beach holiday might be disappointing due to heavy rain.
Goal was to experience the “civilized world” and the study the arts and sciences.
The duration time for The Middle Ages (____ to 14th centuries) and the Renaissance Era (14th to 16th centuries)
Trend of luxurious travel started by wealthy English.
Local people can also increase their influence on tourism development, as well as improve their job and earnings prospects, through tourism-related professional training and development of business and organizational skills.
Intangible is define as the facilities available for specified time and for a specified use.
Paid vacations introduced in the early _____’s made leisure travel possible for working and middle classes.
Increased interest in travel for commerce and pleasure.
Growth in travel for business reasons.
This requires an in-depth study of users’ behaviour, taste preferences, likes and dislikes so that expectations and realities coincide for the maximum satisfaction of the consumer.
Tour buses often leave their motors running for hours while the tourists go out for an excursion because they want to return to a comfortably air-conditioned bus this practice can cause ________.
Medium-dependency on tourism occurs when a region becomes too dependent on tourism.
It can cause annoyance, stress, and even hearing loss for humans, distress to wildlife, especially in sensitive areas.
Transportation of goods and passengers on rail lines through trains is called rail transport
Pleasure travel was popular.
The facilities are available for specified time and for a specified use.
Road and airport construction can lead to land degradation and loss of wildlife habitats and deterioration of scenery.
Time, money, safety and interest in travel led to unparalleled growth of tourism.
An increasing demand on these resources (land, food, transport) and facilities may result in inflation, thus causing negative effects on local residents.
Psychological is a large component of tourism product wherein the satisfaction of the consumer derives from its use.
Tourism is thus a significant contributor to the increasing concentrations of greenhouse gases in the atmosphere.
Indirect employment refers to the jobs of those people who serve both local people and tourists.
The commercial sexual exploitation of children and young women has paralleled the growth of tourism in many parts of the world.
It is likely to increase the severity and frequency of storms and severe weather events, which can have disastrous effects on tourism in the affected regions.
Makes decisions on whether room reservations/bookings should be accepted when the hotel is fully booked.
During the Roman Empire, people began traveling in large numbers for
Advent of jet travel shortened travel time.
Staff in this department generally possesses good language and communication skills. .
Highly Perishable is define as a production and consumption take place while tourist is not available.
Profit tax is based on personal income.
_______ often suffer negative impacts of tourism.
Highly Perishable is define as the production and consumption take place while tourist is unavailable.
_______________ is one of the most critical natural resources.
Tourism, especially nature tourism, is closely linked to biodiversity and the attractions created by a rich and varied environment.
Paid vacations introduced in the early 1900’s made leisure travel possible for working and middle classes.
Tourists may pay tax like most other people.
The immediate success of the first venture and the demand for more assistance in making travel arrangements led Cook into the full-time business provided travel services.
Transport refers to movement of goods and passengers on waterways
tour guide acts as an agent.
Heterogenous is define as the services that can be standardized.
Tourism contributes greatly to the diversification of the economy
Through the linkages with other economic sectors such as construction, transport, food production industries, etc., the industry may spread its effect throughout the economy and bring about economic growth.
This is the fastest mode of transportation.
Staff who work in a hospitality organization always have interactions with customers from different regions, or to work and corporate with other colleagues who may have different backgrounds or cultures.
Through interactions with customers, important messages about their needs and expectations can be received by service staff for their immediate actions to create customer satisfaction.
Millions of people were introduced to international travel during World War II.
Hotel rooms, airline tickets, etc. can be used but not owned.
Indirect employment refers to manufacturing goods and provide services which are bought or used by business and organizations which serve tourist directly.
Greeks were first who shaped the modern day travel.
The telephone department is headed by the _________________.
________ courses require an enormous amount of water every day and as with other causes of excessive extraction of water, this can result in water scarcity.
The _________ system that eventually replaced Roman rule resulted in many different autonomous domains.
The empire era started from the time of the Egyptians to the Greek and finally camr to an end with the fall of the roman empire.
There are three types of leakage.
Forests often suffer negative impacts of tourism in the form of __________ caused by fuel wood collection and land clearing.
Tourism has the potential to increase public appreciation of the environment and to spread awareness of environmental problems when it brings people into closer contact with nature and the environment.
A show might not be as entertaining as it promises to be or a beach holiday might be disappointing due to heavy rain is an example of risky.
Trade routes slowly began to reopen as commercial activities grew and the merchants ventured into new territories.
Carries luggage for guests.
Invention of automobile and airplane expanded freedom to travel.
His main duty is to enhance guest services by constantly developing services to meet guests’ needs.
Roads are the means that connect one place to another on the surface of the land.
Some governments collect money in more far-reaching and indirect ways that are not linked to specific parks or conservation areas.
Benefits can include upgraded infrastructure, health and transport improvements, new sport and recreational facilities, restaurants and public spaces as well as an influx of better-quality commodities and food.
While the interest shown by tourists also contributes to the sense of self-worth of the artists, and helps conserve a cultural tradition, cultural erosion may occur due to the commodification of cultural goods.
Tour operator typically combines tour and travel components to create a holiday.
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