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A systematic process of implementing and managing planned changes in organizational structures, culture, and processes to improve performance and effectiveness.
You need to create an environment in the organization that we call __, which means every employee in the organization every signal that the organization sends whether its from your manager,its from email, or speech etc they'll get it and they'll know what
The extent to which meaning in communication is carried in the words.
Organizations are open systems - they affect and are affected by their environment.
The forces from outside stakeholder group that directly affect an organization’s ability to secure resources.
__is a familiar problem in organizational change management, especially when splashy “whole new day” initiatives are driven from the top.
Why do we need to compare the desired future of the organization with the current state?
Most of an icebergs bulk lies below the surface. Ships that ignore the ice below the water are in mortal danger.
repetitive sequences of activities that express and reinforce important organizational values and goals
Leaders shape the organization culture through their behaviors. Once a culture develops it is difficult to change.
__strategies help organisations deal with environmental dependence and uncertainty as well as included alliances and networks.
All environmental forces will cause uncertainty for organizations.
A kind of system is one that is independent and requires nothing to sustain its existence
In this environment, the organizations cannot predict the changes in the environment.
Change managers should address culture change by first focusing on the culture strength.
Which of the following does not influence government policy towards organizations and their stakeholders
What is best way to understand and examine the gap?
__are key figures in OD because they set the direction of an organization and its activities is to achieve the strategic goal of the company and serve as change agents in moving the
Levels of the Organizational Culture Model are sometimes represented as an __ as it is based on different layers.
The ideal change manager team should have multiple entities engaged first.
Work flow is also known as Division of Labor is the degree to which activities in the organizations are subdivided into separate job/work.
An example of __ is when a sales agent reports to a Sales manager who reports to a Territorial Sales Manager who reports to the Area Sales Manager who reports to the Regional Manager who reports to the
Transformational change
The unbroken line of authority that extends from the top management to the lower management
EACH OF US HAS A UNIQUE PERSONALITY that influences the way we act and interact. An organization has a personality too—we call it CULTURE.
All organizations possess a unique bundle of resources and processes which, individually or in combination, represent the source of _______________________________.
An organization’s culture may be shaped by one particular cultural dimension more than the others, therefore, it does not influence the organization’s personality and the way organizational members work.
the exhaustion that sets in when people feel pressured to make too many transitions at once.
In the Global Orientation, which of the following is not included?
It’s not something that can be physically touched or seen, but employees perceive it on the basis of what they experience within the organization.
Sharp changes in legal, political, economic, and technological conditions that shift the basis for competition within an industry;
The bottom management is in charge of cultural change and must have a deep understanding of the different layers and its respective elements and meanings in order to achieve change
Usually reflects the vision or mission of founders
The concept of organizational effectiveness is not simple because there are many approaches in conceptualizing this term
A __ is an official hierarchy of authority that dictates who is in charge of whom and of whom permission must be asked.
The human resources professionals role in a company is not that essential in hiring new employees, and their work has no impact in the company's goals.
Which of the following is not an case for Environmental Complexity.
Organizations in these cultures tend to be autocratic, possess clear status differences, and have little employee participation
The rights of inherent in a managerial position to give an orders to all management function and expect the orders to be obeyed.
In a study done by Sidney Yoshida – called “The iceberg of ignorance”, the study concluded that executive level managers were aware of ____% of day-to-day problems
The term __ is sometimes used as a shorthand for an organization’s culture and strategy — a metaphor for what makes it unique.
The organization must be engaged any transactions with all stakeholders to obtain resources to survive
Its competitive position in one national market is affected by its competitive position in other national markets
A subordinates should have only one superior
Which of the following are a Cross-cultural Dimensions? Select all the applies.
These are forces that influences that developments of new production techniques and new information-processing equipment influence many aspects of organizations operations.
Which of the following is considered as part of the three factors causing uncertainty
A social unit of people that is structured and managed to meet a need or to pursue collective goals.
To set new and difficult standards for performance and generate pride in past accomplishments and enthusiasm for the new strategy.
Even though individuals may have different backgrounds or work at different organizational levels, they tend to describe the organization’s culture in similar terms.
___________________________is a process of which the teams/jobs are combined together into a functional units called as departments on the basis of area of specialization to achieve the organizational goals.
What is Southwest Airlines central part of its culture?
Organizations in these cultures tend to associate achievement with wealth and recognition, value decisiveness, and support clear sex roles
__is the relationship between the results with the goal, the greater the contribution that in doing achieving the goal, the more effective the organization
It is defined as an extent to which an organization achieves its predetermined objectives with the given amount of resources and means without placing undue strain on its members.
The extent to which members of a society tolerate the unfamiliar and unpredictable
The forces that shape in the specific environment and will affect the ability of all organizations in a particular environment to obtain resources.
There are ______________ basic Elements of Organizational Designs
The role of the leader requires modeling the desired __ and letting others see the desired values in action.
Organizations in these cultures tend to encourage personal initiative, value time and autonomy, and accept competition
There is changes in size, corporate portfolio strategy, or executive turnover.
It is a deliberately planned, organization-wide effort to increase an organization’s effectiveness and/or to enable an organization to achieve its strategic goals.
He said the most important lesson he learned from the experience was that “culture is everything".
Factors, such as interest rates, the state of the economy, the unemployment rate, determine the level of demand for products and the price of inputs.
Organizations Development is still in the process of improvement.
__ organizations never rest on their success and regularly seek to improve even when they are successful
An examples of these are the group of employees, finance department, audit department, accounting department, faculty, product, process, function and etc
The concentration of management and decision-making power at the top of an organization's hierarchy.
Culture is critical
Frontline people tend to be rich repositories of knowledge about
The Global Social Change Organizations are multi-organizational and often cross-sectoral.
The choice of an appropriate organizational design will depends on the firm’s such as the environment, strategy for growth, size and operations and information technology.
__strategies are the choices organisations make to improve their competitive situation, including integrated strategic change and mergers and acquisitions.
__in organizational structure is a process in which managers specify (in writing), procedures, rules and responsibilities for the individual employees, organizational units, groups, teams
It is the number of subordinates that will directly control by the Managers or Supervisors.
Examine the Gap is the 2nd step in the intentional development and change.
The first step to intentional development and change is
It’s concerned with how members perceive or describe the culture, not with whether they like it.
How much of the percentage of the problems are hidden form the top management based from study of Sidney Yoshida?
Link to consequences is actually administering appropriate consequences in building a strong culture.
Other change manager do is to believe that communication and some training and changing work system is enough to move the organization to a new place and this worked.
There are three types of environments to consider when designing an OT change process, which of the following is not included?
Which of the following are the Key Organization Design Features in the The Global Orientation
An __system is dependent on its environment and exposed to constant change
Width of span is affected by the characteristics of the employees.
Yet according to a 2013 Strategy&/Katzenbach Center survey of global senior executives on culture and change management, the success rate of major change initiatives is 54 percent. This is far too high.
Which of the following are the Artefacts in the Culture Model By Edgar Schein. Select all that may apply.
Leaders also must build an effective top-management team to manage the new organization and develop management practices to support the change process.
It is accompanied by delegation of commensurate authority to individuals or units at all levels of an organization even those far removed from headquarters or other centers of power.
This function cannot be applied for measuring organizational effectiveness in terms of its contributions to social system.
The hardest part of a business transformation
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