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Concerned with the application of organisational behavioural principles, research methods and intervention strategies to organisation problems around the world.
The study of societies to learn about human beings and their activities
Transformational leaders can get strong commitment to their vision from followers
Which of these must be avoided for effective communication?
The following are an integrated model of motivation EXCEPT:
Organizational behavior seeks to make organizations more profitable by addressing the treatment of people and the way they do their jobs
The following are the disturbance to communication process EXCEPT:
In reflective listening has a result: The relationship between the two persons develops
Leadership, social influence process of involving two or more people:
Structures situations, sets deadlines, makes task assignments
A good leader is a person with integrity who is committed to the organization and the people who work together to accomplish the organization’s mission ; this persons lead by example, communicates without ceasing, and shows care, concern and consistency in all dealings
Personality is stable physical and mental characteristics responsible for a person's identity
Communication uses symbol both verbal (words) and nonverbal through pictures, signs, and actions.
OB specialists derive knowledge from a wide variety of social science disciplines. ________ is useful for studying negotiation and decision making.
When a person receives a message, it is their responsibility to provide the sender:
Effectiveness in leadership has been attributed to:
The term behavior is taken in its totally connecting a wide and comprehensive meaning meaning
Both people are operating from the same ego state.
Evaluating thoughts of oneself and one's circumtances
The __________________________ means that the values, attitudes and behaviors of parents an integral part of the personality of an individual.
Lack of planning must be avoided for effects communication. There are innumerable examples of people who would give an ill planned, long winding lecture while a short presentation with tables or graphs would be sufficient.
Explore your reactions to new experiences without judgment
Observation method is very useful in the areas where experiments cannot be conducted.
Aggressive communication makes enemies, and worsens social situation
If the supervisor and the subordinate cannot get along, get them to sit down and talk it out that will solve the problem
Unfair discrimination is assuming stereotypes about groups and refusing to recognize differences
Belief in one's self.
Organizational economics is useful in developing:
Leadership is innate
Experimental method is the most objective way of studying the behavior.
It is something desired of what is good
A social science concerned chiefly with description and analysis of the production, distribution, and consumption of goods and services
The following are economic contribution to an organizational behavior EXCEPT:
Chaves (2014) cited that values are the expressions of the ultimate ends, goals or purposes of social action; the society’s moral imperatives that deal with what ought to be;and are considered desirable and important by the members of society.
Nonverbal actions often contradict verbal messages
Leader intends to affect behavior of another person
There is a positive relationship between leadership and personality characteristics and academic performance
Leader is a person who influences a group of people towards the achievement of a goal
Elements operate in OB:
Marcelo (2010) has mentioned that the Philippines’ biggest competitive advantage in the global job market is the proficiency of Filipino skilled workers in the English language.
Originally called administrative science
Semantic problems are problems arising from expression or transmission of meaning in communication.
Detailed information collected & interpreted
Formal lets leader clearly define work roles
How important is employee commitment?
To be a leader, a person must have a deep- rooted commitment to the goal that he will strive to achieve it even if nobody follows him
_____ is a field of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations.
Organizational behavior is defined as the multidisciplinary field that seeks knowledge of behavior in organizational settings by systematically studying individual, group, and organizational processes.
Organizational Behavior cuts across all levels of organizational functioning.
The human resource department is primarily responsible for organizational behavior.
There must be a goal clarity or the goal must be well defined and specific in order for the intended information to be fully understood.
Organizational communication is a sub-field of general communications studies and is often a component to effective management in workplace environment.
With his thoughts, feelings, emotions, and sentiments, the person exhibits behaviors similar or different when he is in or out of organization.
Organizations focused on values – not rules
A blended discipline that has grown out of contributions from numerous earlier fields of study.
It is the theory of Herzberg, it stated that individual workers have two different categories of needs that are essentially independent of each other but affect behavior in different ways.
The interpersonal relationships are composed of interself
Humanistic psychologists believe that every person has a strong desire to realize his or her full potential, to reach a level of self-actualization.
Theory of environmentally responsible behavior (ERB) The ERB theory was proposed by Hines, Hungerford and Tomera .
"Communication is a process" means that
Allow selection and building of cohesive team, provide leader with task training, and maintain his power.
How important is the quality of the decision?
Quality of communication is important, not the pure quantity of it.
From the 20th century onward with the advent of the modern era of scientific investigation and thought, psychology begin to be defined in terms of study of behavior.
Quality of the relationship between subordinates and leader
Registering sound vibrations
To have followers, one must have their trust
The science that seeks to measure, explain, and sometimes change the behavior of human.
The more you vary your responses to match the situation (choice), the more likely you will be in balance.
Charismatic Leadership Theories develop and widely communicate an inspirational vision
Is one in which the sender sends message a behavior on the basis of his ego state, but this message is reacted to by an unexpected ego state on the part of the receiver.
Is the spiritual core of our traditional values and the essence of our collective sentiments or psyche as a people
People have much in common but each person in the world is also individually different. The idea of ______________ comes originally from psychology.
Practice makes perfect:
The first man to define psychology as the science of behavior was an English psychologist, "William McGregor."
______________ is an individual’s current capacity to perform various tasks in a job
Communication is complete only when the receiver understands the message. Many communication problems arise because of misunderstandings.
_________________ is the first enemy of communication
Aggressive communication can be sarcastic and spiteful, often offends the other person
Establishing and implementing mechanisms to ensure that objectives are achieved
Moving your head, face, and eyes away from another person is often interpreted as a lack of ___________
Noise is the external sounds present in the channels of communication, which results in the reduction of the audibility or omission of some words from the message.
In Human Behavior it is important to know how people, as individuals and as groups, act within their social circles.
Assertive communication doesn't put any one down, shows empathy and increase self-esteem
The _____________________________ is authentic, direct, reality based, fact seeking and problem solving.
ANDRES (1989) concepts which we use as points of reference or criteria for recognizing, expressing and evaluating social realities in the environment in terms of: desirability, importance, significance, worth.
Organizational behavior focuses on three interrelated levels of analysis:
Organizations are _____________, consequently activities therein are governed by social laws as well as psychological laws.
Leadership is an ability in the sense that he is a leader because he leads
The capacity to do tasks demanding stamina, dexterity, strength, and similar characteristics
Leader may be low-LPC who gains a sense of control and accomplishments by working in very low situational control.
Maslow's ideas have been criticized for their lack of scientific rigor
A leadership style in which the leader is uninvolved and lets subordinates direct themselves
Two ego states within the same person but one disguises the other one.
Belief is widespread that job performance declines with increasing ____________.
Is an applied behavioral science that is built on contributions from a number of behavioral disciplines
Need is the intrinsic inducement that propels an individual to think, feel, and perform in a certain ways. It is internalized, and the most important, yet elusive, determinant of work behavior.
The style of common communication in organization is very influenced by the personal style of communication.
The communication process consists of three steps. In _____________, the receiver interprets the message and translates it into meaningful information.
Listening skills and their responses:
Questionnaires, checklists, rating scales, inventories are used to collect the required information in using a survey method.
A leadership style in which the leader retains a great deal of authority
Observation is made in their natural environmentby trained persons
___ are individuals who get things done through other people.
Slang someone may use that not everyone would understand is known as
Makes use of the results from earlier stages of life and various heredity related issues
Standards which enable us to organize our ideas and interpret our experiences within the context of commonly shared meaning of things, events oractions.
With regard to people, there are three basic assumptions: individual differences, a whole person, caused behavior (motivation).
Intervention may be necessary to help him learn to change the situation without creating chaos.
People often engage in behaviors that lead to undesirable responses.
Maslow was classified as mentally unstable
Dependent Variable (x) cause of the change in the dependent variable.
Communication is a learned ability
Leadership functions:
The belief that pervaded the early 1900 during the days of Frederick Taylor, the father of scientific management.
The study of human behavior in organization, of the interaction between individuals and the organization, and of the organization itself.
Influencing employees to work toward achieving objectives
Telling is part of communication
Assertive communication is asking for what you want or saying how you feel in an honest and respectful way
Semantics is the study of language with special concern for the meanings of words and other symbols
The Contingency Theory is a specific situation factors which can affect the direct relationships between independent and dependent variables in the study of organizational behavior
Organizational behavior is based on the basic concept of human relations which is a noteworthy social approach towards the establishment of inter-personal relationship between superiors and subordinates.
Extent to which work is well defined and standardized or ambiguous and vague
Both encoding and decoding of message are influenced by our emotions.
Observing one's own behavior in adapting it to the situation
A leader is expected to perform creative function of laying out goals and policies to persuade the subordinates to work with zeal and confidence
Leader should not depend upon others for decision and judgment
A multi-step and most objective method to study behaviour
Passive Communication does not express your needs or feelings
The study of the behavior of individuals in groups within a political environment
A leader works as a necessary link between the management and the workers
The following are the characteristics of a successful supervisor EXCEPT:
The physical actions of a person that can be seen or heard such as smiling or whistling
The contingency theory is a specific situation factors which can affect the direct relationships between independent and dependent variables in the study of organizational behavior.
The following are the dimension of communication process EXCEPT:
Main categories of physical ability:
Proactive personality shows initiative and perseveres to change things
According to McGrecor and Likert leadership appears in social science literature with 3 meanings:
Do employees agree with organizational goals?
Impel a person to make creative or productive effects on himself and his environment
Focuses on people, considerate, not strongly directive
Milton proposes a model of studying human behavior at two levels
Maslow came to conclude that self-actualization was not an automatic outcome of satisfying the other human needs
The Learning-Reinforced Man
A self-observation method to express innerfeelings
Communicating without words:
Through the _____ function, managers monitor the performance of the organization and significant deviations.
Delegating and coordinating tasks and allocating resources to achieve objectives
The need to understand the behavior of others especially those we come in contact with, and the need to anticipate and predict how others may act in certain situations are important since we are affected by their actions.
The study of people in relation to their fellow human beings.
Keen observation refers to the skill in which a person notices things more when it comes to details than the average person
The principles of organizational behavior are universal in their application across cultures
Psychological studies have found women are more agreeable and willing to conform to authority, whereas men are more aggressive and more likely to have expectations of success, but those differences are minor.
Does leader have enough information?
A vision of a future state for the organization. It does not now exist but it will exist
Lack of faith in one's ability to control the situation
Is there conflict among employees over solution?
Organization theory tells us about the ________________ between individuals and organization.
The theory on the complex nature of man was posited by Maslow who averred that man’s needs fall into hierarchy of relative prepotency.
Pronouncing words clearly and correctly so that each sound can be heard
Which of these is the external sounds present in the channels of communication?
Organizational communication is the key in planning, organizing, monitoring, and controlling
Setting objectives and determining in advance how the objectives will be met
When people become nervous, they freeze up and act like they are dead.
Many employees and managers feel that if they have "said it to her" or "told him about it" they have communicated
Law are referred in this study as behavior and beliefs which may help the Filipinos to decide what is right and wrong or how to act in a certain situation
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