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Concerned with the application of organisational behavioural principles, research methods and intervention strategies to organisation problems around the world.
A blended discipline that has grown out of contributions from numerous earlier fields of study.
Main categories of physical ability:
The Contingency Theory is a specific situation factors which can affect the direct relationships between independent and dependent variables in the study of organizational behavior
Setting objectives and determining in advance how the objectives will be met
Chaves (2014) cited that values are the expressions of the ultimate ends, goals or purposes of social action; the society’s moral imperatives that deal with what ought to be;and are considered desirable and important by the members of society.
Two ego states within the same person but one disguises the other one.
Maslow was classified as mentally unstable
Milton proposes a model of studying human behavior at two levels
Many employees and managers feel that if they have "said it to her" or "told him about it" they have communicated
The style of common communication in organization is very influenced by the personal style of communication.
Maslow came to conclude that self-actualization was not an automatic outcome of satisfying the other human needs
Belief is widespread that job performance declines with increasing ____________.
Observation is made in their natural environmentby trained persons
ANDRES (1989) concepts which we use as points of reference or criteria for recognizing, expressing and evaluating social realities in the environment in terms of: desirability, importance, significance, worth.
According to McGrecor and Likert leadership appears in social science literature with 3 meanings:
Allow selection and building of cohesive team, provide leader with task training, and maintain his power.
Semantics is the study of language with special concern for the meanings of words and other symbols
Experimental method is the most objective way of studying the behavior.
Makes use of the results from earlier stages of life and various heredity related issues
The study of the behavior of individuals in groups within a political environment
Unfair discrimination is assuming stereotypes about groups and refusing to recognize differences
A vision of a future state for the organization. It does not now exist but it will exist
With his thoughts, feelings, emotions, and sentiments, the person exhibits behaviors similar or different when he is in or out of organization.
Psychological studies have found women are more agreeable and willing to conform to authority, whereas men are more aggressive and more likely to have expectations of success, but those differences are minor.
Delegating and coordinating tasks and allocating resources to achieve objectives
Organizational communication is the key in planning, organizing, monitoring, and controlling
Leader is a person who influences a group of people towards the achievement of a goal
The following are an integrated model of motivation EXCEPT:
From the 20th century onward with the advent of the modern era of scientific investigation and thought, psychology begin to be defined in terms of study of behavior.
Aggressive communication makes enemies, and worsens social situation
Focuses on people, considerate, not strongly directive
It is something desired of what is good
With regard to people, there are three basic assumptions: individual differences, a whole person, caused behavior (motivation).
The science that seeks to measure, explain, and sometimes change the behavior of human.
Questionnaires, checklists, rating scales, inventories are used to collect the required information in using a survey method.
The first man to define psychology as the science of behavior was an English psychologist, "William McGregor."
Charismatic Leadership Theories develop and widely communicate an inspirational vision
Standards which enable us to organize our ideas and interpret our experiences within the context of commonly shared meaning of things, events oractions.
Pronouncing words clearly and correctly so that each sound can be heard
Belief in one's self.
Intervention may be necessary to help him learn to change the situation without creating chaos.
Structures situations, sets deadlines, makes task assignments
Both people are operating from the same ego state.
How important is employee commitment?
Theory of environmentally responsible behavior (ERB) The ERB theory was proposed by Hines, Hungerford and Tomera .
Lack of faith in one's ability to control the situation
The need to understand the behavior of others especially those we come in contact with, and the need to anticipate and predict how others may act in certain situations are important since we are affected by their actions.
Influencing employees to work toward achieving objectives
A good leader is a person with integrity who is committed to the organization and the people who work together to accomplish the organization’s mission ; this persons lead by example, communicates without ceasing, and shows care, concern and consistency in all dealings
______________ is an individual’s current capacity to perform various tasks in a job
The belief that pervaded the early 1900 during the days of Frederick Taylor, the father of scientific management.
Does leader have enough information?
Humanistic psychologists believe that every person has a strong desire to realize his or her full potential, to reach a level of self-actualization.
Extent to which work is well defined and standardized or ambiguous and vague
Formal lets leader clearly define work roles
Leadership is innate
Organizational behavior seeks to make organizations more profitable by addressing the treatment of people and the way they do their jobs
To have followers, one must have their trust
A leader works as a necessary link between the management and the workers
Which of these is the external sounds present in the channels of communication?
Assertive communication is asking for what you want or saying how you feel in an honest and respectful way
The __________________________ means that the values, attitudes and behaviors of parents an integral part of the personality of an individual.
The _____________________________ is authentic, direct, reality based, fact seeking and problem solving.
The following are the disturbance to communication process EXCEPT:
Is an applied behavioral science that is built on contributions from a number of behavioral disciplines
The human resource department is primarily responsible for organizational behavior.
"Communication is a process" means that
Communicating without words:
Listening skills and their responses:
_________________ is the first enemy of communication
Registering sound vibrations
Leader intends to affect behavior of another person
Both encoding and decoding of message are influenced by our emotions.
_____ is a field of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations.
A multi-step and most objective method to study behaviour
Is one in which the sender sends message a behavior on the basis of his ego state, but this message is reacted to by an unexpected ego state on the part of the receiver.
Through the _____ function, managers monitor the performance of the organization and significant deviations.
Impel a person to make creative or productive effects on himself and his environment
The communication process consists of three steps. In _____________, the receiver interprets the message and translates it into meaningful information.
When a person receives a message, it is their responsibility to provide the sender:
Organizational behavior focuses on three interrelated levels of analysis:
There must be a goal clarity or the goal must be well defined and specific in order for the intended information to be fully understood.
A leader is expected to perform creative function of laying out goals and policies to persuade the subordinates to work with zeal and confidence
Leader should not depend upon others for decision and judgment
Dependent Variable (x) cause of the change in the dependent variable.
Communication is complete only when the receiver understands the message. Many communication problems arise because of misunderstandings.
The physical actions of a person that can be seen or heard such as smiling or whistling
Evaluating thoughts of oneself and one's circumtances
The term behavior is taken in its totally connecting a wide and comprehensive meaning meaning
It is the theory of Herzberg, it stated that individual workers have two different categories of needs that are essentially independent of each other but affect behavior in different ways.
Slang someone may use that not everyone would understand is known as
Assertive communication doesn't put any one down, shows empathy and increase self-esteem
The more you vary your responses to match the situation (choice), the more likely you will be in balance.
Organizations are _____________, consequently activities therein are governed by social laws as well as psychological laws.
___ are individuals who get things done through other people.
Observation method is very useful in the areas where experiments cannot be conducted.
The principles of organizational behavior are universal in their application across cultures
Explore your reactions to new experiences without judgment
Lack of planning must be avoided for effects communication. There are innumerable examples of people who would give an ill planned, long winding lecture while a short presentation with tables or graphs would be sufficient.
In Human Behavior it is important to know how people, as individuals and as groups, act within their social circles.
The following are economic contribution to an organizational behavior EXCEPT:
Organizational communication is a sub-field of general communications studies and is often a component to effective management in workplace environment.
The Learning-Reinforced Man
Nonverbal actions often contradict verbal messages
The contingency theory is a specific situation factors which can affect the direct relationships between independent and dependent variables in the study of organizational behavior.
Leadership is an ability in the sense that he is a leader because he leads
OB specialists derive knowledge from a wide variety of social science disciplines. ________ is useful for studying negotiation and decision making.
Keen observation refers to the skill in which a person notices things more when it comes to details than the average person
In reflective listening has a result: The relationship between the two persons develops
The interpersonal relationships are composed of interself
People have much in common but each person in the world is also individually different. The idea of ______________ comes originally from psychology.
Which of these must be avoided for effective communication?
Organizational Behavior cuts across all levels of organizational functioning.
The following are the characteristics of a successful supervisor EXCEPT:
Maslow's ideas have been criticized for their lack of scientific rigor
Semantic problems are problems arising from expression or transmission of meaning in communication.
When people become nervous, they freeze up and act like they are dead.
Organization theory tells us about the ________________ between individuals and organization.
Do employees agree with organizational goals?
The theory on the complex nature of man was posited by Maslow who averred that man’s needs fall into hierarchy of relative prepotency.
Noise is the external sounds present in the channels of communication, which results in the reduction of the audibility or omission of some words from the message.
Telling is part of communication
A leadership style in which the leader retains a great deal of authority
Leader may be low-LPC who gains a sense of control and accomplishments by working in very low situational control.
Passive Communication does not express your needs or feelings
Is there conflict among employees over solution?
There is a positive relationship between leadership and personality characteristics and academic performance
If the supervisor and the subordinate cannot get along, get them to sit down and talk it out that will solve the problem
Organizational behavior is based on the basic concept of human relations which is a noteworthy social approach towards the establishment of inter-personal relationship between superiors and subordinates.
Quality of communication is important, not the pure quantity of it.
Personality is stable physical and mental characteristics responsible for a person's identity
The study of societies to learn about human beings and their activities
Is the spiritual core of our traditional values and the essence of our collective sentiments or psyche as a people
To be a leader, a person must have a deep- rooted commitment to the goal that he will strive to achieve it even if nobody follows him
Establishing and implementing mechanisms to ensure that objectives are achieved
Organizations focused on values – not rules
A self-observation method to express innerfeelings
Detailed information collected & interpreted
Organizational behavior is defined as the multidisciplinary field that seeks knowledge of behavior in organizational settings by systematically studying individual, group, and organizational processes.
Quality of the relationship between subordinates and leader
Communication is a learned ability
Observing one's own behavior in adapting it to the situation
Leadership, social influence process of involving two or more people:
Effectiveness in leadership has been attributed to:
Aggressive communication can be sarcastic and spiteful, often offends the other person
How important is the quality of the decision?
Transformational leaders can get strong commitment to their vision from followers
The study of people in relation to their fellow human beings.
Practice makes perfect:
A leadership style in which the leader is uninvolved and lets subordinates direct themselves
Proactive personality shows initiative and perseveres to change things
The following are the dimension of communication process EXCEPT:
A social science concerned chiefly with description and analysis of the production, distribution, and consumption of goods and services
The capacity to do tasks demanding stamina, dexterity, strength, and similar characteristics
Marcelo (2010) has mentioned that the Philippines’ biggest competitive advantage in the global job market is the proficiency of Filipino skilled workers in the English language.
Communication uses symbol both verbal (words) and nonverbal through pictures, signs, and actions.
Elements operate in OB:
Organizational economics is useful in developing:
Moving your head, face, and eyes away from another person is often interpreted as a lack of ___________
Law are referred in this study as behavior and beliefs which may help the Filipinos to decide what is right and wrong or how to act in a certain situation
Need is the intrinsic inducement that propels an individual to think, feel, and perform in a certain ways. It is internalized, and the most important, yet elusive, determinant of work behavior.
Originally called administrative science
People often engage in behaviors that lead to undesirable responses.
The study of human behavior in organization, of the interaction between individuals and the organization, and of the organization itself.
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