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A crucial role in providing administrative support, managing documents, scheduling appointments, and ensuring smooth operations in an office environment.
Front office staff is classified into __________ and __________.
What feature of powerpoint lets you insert more images and use different images per slide in the presentation?
Captions are also provided by Photo Album feature wherein it adopts the image's filename if it were not modified.
This appears when you rest the mouse pointer on selected text or data that can be formatted.
When printing/copying for Dr. Youngblood, print double-sided
This is very usefull when creating presentations in self-running demonstrations, product presentations and conference information distribution.
The executive housekeeper works with the front office manager to forecast the number of rooms to be used each night.
While working in the box office, students can ask for comp tickets 30 minutes before a concert
It is similar to the hyperlink in the Internet.
All chemical products used by Unitil employees or on the property must have the appropriate Material Safety Data Sheet (MSDS) ?
Professional Work Habits and Skills of a Front Office Staff
Who reeceives and record room reservation requests and creates reservation documents?
Which of the following are the functions of the Konica Minolta Copy Machine?
_________________ is the broad casting of information without any feedback from the recipient, such as advertisement and notices.
Password for Student Assistant Google account
What window identifies the number of days in the calendar to be viewed?
For commercial housekeeping, this department is in-charge for the cleaning and room maintenance.
You are allowed to work overtime and apply those hours towards breaks
A stamp from our department is required before ANY person can post on our bulletin boards
TWU Department of Music is glad you have joined our team
If someone has lost money to the vending machine, say "sorry for your karma"
__________________ is medical coverage for Medicare patients that covers physician services.
There are no materials that need to be taken to major's fairs
Cleanliness and sanitation are both important to the housekeeping department.
If there are rogue wasps in the building, tell a teacher
If the office is too hot
___________ is the process of freeing your place from dust and germs through thoroughly washing, dusting and throwing away unecessary items.
Choose the three pens used in PowerPoint.
The importance of an office are:
These are types of video files supported by PowerPoint, except
Click this to display a menu of commands for managing documents or files.
Paper trails (emails) are necessary if you contact Lori about an issue
Who works overnight and is responsible for checking and closing out hotel's financial activities?
The concept which outlines the number of people a manager can supervise effectively is called
Which of the following is considered a Blood Borne Pathogen?
If the elevator is stuck, immediately contact Lori
A __________ is what the patient will have to pay out of pocket prior to the insurance company covering the remaining cost.
This holds commands organized on tabs.
You are a low level manager filling the position of supervisor in the sales department. The person directly above you on an organization chart is always
Your time during the week will be altered if you work on the weekend
Ergonomics is the science of designing the job to fit the worker, instead of forcing the worker to fit the job.
A total safety culture has what characteristics?
Your friends are allowed to keep you company while you are working
When a patient has commercial insurance as primary and Medicaid as secondary, we will still collect a co-pay.
The chain of command within an organization can be shown on a/an
Who is responsible for all aspects of operations at the hotel to day-to-day staff management and guests?
You can define formatting for all notes pages by modifying its elements, such as, image, header, and footer, date, and time, page number, as well as the color scheme.
Supports the Executive Housekeeper in all duties of the housekeeping operation and cleanliness levels in all areas of the hotel.
Which of the following is used to find contact by simply entering the name of the person in the box?
Copy request comments from Dr. Michael Zanders are to be kept in a green folder
Email the specific Staples or Amazon link of the supplies you need to Lori
It is okay to tape something on the wall
This device is connected to the computer by a long thin cord and allow you to select items on the screen.
If you are sick, notify
For potential students, you DO NOT need to get the following information
This is a window used to select options that affect the way the program executes a command.
The three major functions of the housekeeping department are to keep the hotel ____.
If a faculty member requests to have their office cleaned
Company policy is that we collect at ________________.
Which of the following is the shortcut key of Spelling and Grammar?
What feature of PowerPoint presentation that always dislays in Slide Show mode when opened, similar toan executable file that automatically runs?
What do you do if you need supplies for the office?
_______ plans require the insured to pay a specified dollar amount, they vary among insurers but will typically be $25 or less.
Those who deal directly with guests are the ______________.
How can you report a near miss or hazardous condition?
Who welcomes guests upon arrival?
The department which fulfils the core activity of the hotels which is to sell rooms, that is why it is considered as the nerve center of the hotel.
If a student asks you advising questions, it is okay for you to give them advice.
The notes pane is located at the upper left side of the slide pane with a horizontal panel labeled with "Click to add notes".
You do not need to contact Lori if there are ants in the kitchen
Cleaning the guest room is a duty of the ____.
If you need to get a quick bite during your shift, you don't have to mark the timesheet
Who can post on our bulletin boards without a stamp?
You must always obtain a front and back copy of the patient´s ____________________ so that we can bill to appropiate payer.
When you report an injury or motor vehicle accident to your supervisor, who are they required to notify?
It is okay to buy supplies for the music department and get reimbursed
What feature of the PowerPoint lets you run through the presentation so that you will know how long it will take to display each slide?
When using personal protective equipment (PPE) you should always inspect the equipment before use.
Any student assistant is allowed to reserve a room
If every Unitil employee complies with each and every OSHA rule on the job, no one will be seriously injured
three benefits of having an office in a business are:
Mop, bucket, floor brush termasuk kedalam jenis…
When we bill a well and sick visit on the same date of service we must use modifier ____ on a sick visit.
If some part of a document is not visible on the screen, it is often necessary to ______________ up or down to see the rest of it.
Who is responsible for ensuring a perfect coordination between all departments.Ensures that the operations are of quality's standard and provide the highest comfort and satisfaction to guests?
Facilities and fixtures are properly arranged and installed
A stamp is required for any outside department to post on our bulletin boards
The #1 cause of office-related injuries are caused by?
I can wear jeans and T-dub shirt on Tuesdays
If a student asks for a copy or to use the copy machine, you send them to the lounge copier
There are red emergency phones located on
_________ is defined as the systematic process of making a home clean and neat.
You can give tours to prospective students
When we are collecting for services rendered, we collect the allowed amount, not the total charge.
Scope of housekeeping work will depend on where the housekeeping activity is performed.
Use this to select commands with the keyboard.
Use suggestive _________ _________ to sell rooms and promote other services of the hotel.
Where can the MSDS library be accessed?
Handouts are hardcopies of your presentation distributed to the audiences for their references.
A/An __________________ unit where relevant records for the purpose of control, planning and efficient management of the organization are prepared, handled and preserved.
_______________ is medical coverage for Medicare patients that covers in-patient hospital services only.
Who reserve, register and assign rooms to guests andmaintain information about the availability of rooms for sale and vital facts about the hotel services and facilities?
What button will serves as hyperlinks which link you to the identified slides or directs to another location?
Organizing comes first before cleaning
Student Assistants have their own Google Account/Google Drive and external hard drive
What is an abbreviation of "Do Not Disturb"?
Which of the following places do you go to find supplies?
Private conversations that are heard in the office are kept confidential
You learn there is a new potential student and you have their contact information. You report this information to
Which of the following is NOT INCLUDED in uniformed service position?
When retrieving supplies from the basement
If colored paper is used in the copier, it is okay to leave it for someone else to deal with later
It allows you to show a sequence of topics one at a time.
Students can put anything on the bulletin boards
GA Copy code
When in doubt of a faculty member's title (Mr., Mrs., Dr., etc), address faculty as
PowerPoint Show file feature is limited to some operating system such as Windows which allows renaming of file extensions.
Student Assistants set up rooms with tables, tablecloths, and chairs for vocalist and instrumentalist juries.
Molina Health Plan requires ____________________ for trigger point injections to be considered for payment.
If there are maintenance issues around the building, you are under no obligation to report the problem
When checking the mail, you go to the following buildings
The first and final hotel staff that customers see when they avail hotel services is the __________.
It is a task pane lets you create animation effects for individual objects within slide.
These menus are useful for quickly accessing commands related to the current task.
Ensures that the owners of the business know what the overall expenditure and earnings are at any particular moment in time, so they can determine whether or not the business is making a profit and to make decision on future growth of the business.
Which program is very usefull in terms of managing emails and contacts and allows you to send and receive electronic mails?
You can use your student ID when the music building doors are locked
This is always available in the upper left corner of the screen and offers buttons for common operations,
Its main function is to attract and retain customers and increase sales volume by meeting the customer demands with appropriate and timely supply
responsible for advertising testing, background checking, interviewing, deciding offering and hiring all the staff that work in the offices
Who is in-charge of posting charges into guest folios and assisting guests in settling their accounts?
Involves creating a system for storing and finding things.
As work study, when do you need to submit your work study letter to financial aid?
These are music or sounds inserted in a slide in a presentation to add attraction.
Username for Student Assistant Google account
Who oversees front desk operations, particularly the registration of guest andtasked in supervising front office work shifts?
This area usually appears on the side of an Office 2007 window and is used to access certain program features.
Cleanliness and orderliness are the same.
A friend can pencil in your hours for your time sheet
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