Administrative Assistant

welcome to_______

• to our company.
• please.
• this is John.
• are you John Carter?

It's an administrative assistants job to:

• Monitor your bosses emails and calendar
• Wash your bosses car
• Shop for groceries for your bosses grandson
• Walk your bosses dog

It is part of letter

• Letter of offering
• Letterhead
• Letter of order
• Letter envelop

PAST CONTINUOUS TENSE5. Sara was _____________ (run) because she was late for her classes.

• ran
• run
• runs
• running

Plug into the socket then slide the Power button

• 1-4-5-3-2
• 3-5-1-2-4
• 3-2-5-1-4
• 2-1-3-5-4

Sally/play/volleyball/Can/us/with/?

• 1 2 3 4 5 6 7
• 5 4 6 7 1 2 3
• 2 3 4 1 6 5 7
• 2 3 4 5 6 7 1

PRESENT CONTINUOUS TENSE4. Aisha's son is __________ (talk) on the phone rightnow.

• talking

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/9632797b-95c6-4c63-bf90-d5e2be2c27b6?w=200&h=200

• Alif Diana

15. While Bill _________basketball, his mother ______home.

• was playing,came
• am playing,will come
• plays,comes
• played,came

A photocopier is used to;

• Take photos the way a camera does.
• Screen unwanted phone-calls.
• Make paper copies of documents.
• Correct spelling and grammar mistakes in documents.

What is meant by 'qualities' when searching for new employees?

• The ability to make a good cup of tea
• The abilities learned through learning and training
• The responsibilities of a potential employee
• The personal characteristics of a potential employee

SIMPLE PAST TENSE3. The weather (be) ____________ strangely fine this morning when I opened the windows.

• is
• am
• was
• should

What are the following words/expressions you can use in giving suggestion?

• Should, Ought to, Why don’t you
• Suggest, Must, have to
• A, B are correct
• Don’t, perhaps you need, I think

would Friday at 3.15 suit you?

• Yes, 12.12 suit me
• No, I have a meeting on that day. How about Friday?
• Yes, I'll be there on Monday
• No, I'm afraid I shan't be in London on Friday

11. My sister ________ (cook) when the phone rang.

• was cooking

Nurse: Good afternoon. Abdul Aziz Hospital. Can I help you?Usman: Good afternoon. I am Usman. Can I speak to Dr.Edward?Nurse: He is busy right now ....Usman: It’s not necessary. I’ll call him back later.

• Would you like to leave a message?
• Would you like to call him back?
• Wait a minute?
• You must leave a message

Caller : Hello. Could I .... to Mr. Aziz, please ...?Nita : I'm sorry, he is out. Could you call back at four?Caller : All right. Thank you.

• speak

10. Sam ________ (live) in Kuantan.

• lives

Receptionist : Good morning.What can I do for you,sir? Guest : I'd like to talk to the Personnel Manager,please. Receptionist : .I am sorry he is at the meeting now. ....? Guest : Yes.My name is Hendarto.Please ask him to call me back

• Can I leave a message
• Could you call him later
• Have you met him before
• Would you like to leave a message

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/657abecb-b0ed-4ef7-8c13-3640adfdee07?w=200&h=200

• I am sad to tell you the truth
• I would like to talk about the ticket service
• I am calling to confirm my trip to Disneyland
• I am disappointed with the service last night

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/af9a0e82-3aaf-4091-bbbb-e60605a59ff5?w=200&h=200

• Could you speak to Mr.Aziz,please?
• Can I take a message from you
• .Could I speak to Mr.Aziz,please?
• Would you like to call him again

What part of the computer is this?

• Central Processing Unit
• Computer
• Tower
• Box

9. The bus__________(arrive) late at the bus stop last night.

• arrived

A person specification for a specific job will include.......

• Duties, skills, qualities and experience
• Skills, qualities, qualifications and experience
• Responsibilities, skills, qualifications and experience
• Skills, qualities, responsibilities and experience

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/3d9b3d61-8fb0-4797-a4cb-98286c862094?w=200&h=200

• LCD Projector
• Binding Machine
• Fax Machine
• Photocopier

Three examples of skills are....

• Communication, IT and Enthusiasm
• Organisational, Interpersonal and Flexibility
• Problem-solving, Communication and Organisational
• Approachable, Professional Attitude and Time Management

It's not for rejecting a time/date

• I'm afraid I can't, I'm out of town that day
• 3rd of May is not good for me, I'm sorry
• I'm sorry, I've got another meeting then
• That sounds great

What should you do firstly when you start making an appointment?

• Telling what you want or your purpose
• Giving some background of yourself or your company
• Requesting specific time
• Rescheduling the appointment

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/175c4d76-a9bd-4c87-a743-c49819502e34?w=200&h=200

• Pins
• Staple Remover
• Stapler
• Hole Punch

It's for suggesting an alternative time/date

• How about next Friday, instead?
• Maybe 11:00 am, instead?
• All are correct
• Could you do it at 09.00 am tomorrow?

Oh no! I ... ! I put the wrong letter in the wrong mailbox!

• ordered dinner
• sent the CV
• received a cheque
• made a mistake

11. I _______ reach class by 10 am.

• Shall
• Will
• have
• am

12. Listen! The children ________ (make) so much noise.

• are making

Choose the correct statement!

• Before Cassano leaves South korea, he will meet mrs. Hong
• Before Cassano leaves South korea, he would meet mrs. Hong
• Before Cassano will leave South korea, he meets mrs. Hong
• Before Cassano left South Korea, he will meet mrs. Hong

What does JAA stand for?

• Junior Administrative Ambassador
• Junior Administrative Assistant
• Junior Ambassador Assistant
• Junior Activities Action

PAST CONTINUOUS TENSE8. The phone rang while I ________________ dinner.

• had
• was having
• am having
• will have

20. She __________ (go) into town every week.

• goes
• go
• will go
• is going

Ms. Suda asked_______

• to our company.
• me to meet you
• this is John.
• are you John Carter?

MENGATUR ULANG

• arrange
• rearrange
• cancel
• agree

It is not a compound sentence

• I really need to go to work but I am too sick to drive
• He didn't sleep last night, for he watched a horror movie
• Nina wakes up late, and she goes to school by bus
• After you finish cooking for dinner. You can call me

(sayang sekali) I have another meeting at that time

• Fortunately
• Unfortunately
• Unforeseen
• verylove

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/34413201-ec61-41e8-a34d-bcc9aea30fcf?w=200&h=200

• Hole Punch
• Paper Trimmer
• Binding Machine
• Block Note

Next Wednesday would be __

• acceptable
• perfect
• suit

What kind of computer is this?

• Chromebook
• Laptop
• CPU
• Desktop Computer

Come this way,_______

• to our company.
• please.
• this is John.
• are you John Carter?

Which is the correct one?

• Inzaghi heard the wolves were growling last night
• Inzaghi heard the wolves was growling last night
• Inzaghi hear the wolves were growling last night
• Inzaghi heard the wolfes were growling last night

SIMPLE PRESENT TENSE1. She __________ with her parents in London.

• lived
• lives
• living
• live

Andre : I need to book a room for this weekend.May I know the rate? Banu : ........... And which room would you like to have, single or double? Andre : Sure.My name is Andrea Thomas and I'd like single room,please.

• Will you put me through Mr.Brown?
• Can I talk to the manager?
• May I leave a message?
• May I know who's speaking?

Fill the blank of the following conversation bellow !Amanda : Some people say friends are always honest with each other. Do you agree?Caitlyn : ………..Amanda : Ah, that’s pretty strong language.

• I don’t agree, because friends are human, so they can lie or betray their friends
• I agree, because it’s good behavior
• I completely agree. Friends need to be completely honest. One little lie and the friendship just disappears.
• I completely don’t agree.

The term for the personal characteristics of an individual is ...............

• Qualities

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/6db7a184-95bc-4b5e-a8a9-b155f749b1e8?w=200&h=200

• Sharpener
• Paper Trimmer
• Paper Shredder
• Recycle Bin

__ does Monday sound to you?

• How
• What
• When

Secretary: Hello, DBI corporation, how may I direct your call?Dessy: Could you connect me to extension 7? I would like to speak to DarylSecretary: …Dessy: Thank you, I’ll hold the line

• Would you like to leave a message?
• Wait a minute please, you will be connected to extension 7
• I’m sorry extension 7 is not available
• I’m afraid the extension is busy at this moment

TUJUAN

• DATE
• PURPOSE
• PLACE
• PHONE

It is used by the chairman to give instruction

• circulation slip
• daily mail record
• disposition slip
• control card

It's not for agreeing to a time and date

• I'd like to see you at 14th of December, is it suit you?
• That's fine. I'll see you then
• Perfect, let's do it then.
• That sounds super tome.

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/2bc50cc5-1e08-45c6-bc12-14c1a02350a1?w=200&h=200

• Paper Shredder
• Binding Machine
• Photocopier Machine
• Printer

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/1dd0ecb6-6d3b-452c-901f-04594abe7abb?w=200&h=200

• Correction Fluid
• Stapler
• Binder clips
• Paper Cutter

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/32231493-5a70-4765-be95-de00b5655949?w=200&h=200

• Could you tell me about your product ,please
• Who's speaking
• Could I speak to Mr.Iwan,please
• Could you put me through to Doni

it is not an expressions to confirm an appointment

• yes, Monday is fine
• Wednesday suits me
• Thursday would be perfect
• I'm afraid she's in a meeting

What about __ next week?

• Meet
• Meeting
• To meet

The abilities learned through learning and training are called ...........

• Skills

Draw an ENVELOPE

__ Monday suit you?

• Are
• Is
• Would

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/c30bce03-56a3-49cd-8277-69d960232913?w=200&h=200

• Can I talk to Susan Olivia
• Shall I call you with your last name?
• May I know who's calling ,please?
• Can you tell me her name,please?

Operator : Pemalang Hotel. Can I help you? Chandra : Good morning, Could you put me ....... to Mr.Andi, please? Operator : I’m sorry he’s out now. May I have your name, please? Chandra : This is Chandra.

• through

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/864aedf6-b1e7-4f4e-82f2-065c7a6129d7?w=200&h=200

• Create holes of sheets paper
• Binding sheets paper together
• Cut paper into strips
• Make paper copies of documents

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/07276403-bc40-48a2-985b-f351e437bd7c?w=200&h=200

• Scanner
• Paper Shredder
• Hole Punch
• Binding Machine

Choose the correct answer to complete the sentence:"How do you spell your ... ?"

• subject
• sample
• name
• niece

A set of instructions or programs

• Hardware
• Software
• Output Devices

What is Microsoft Outlook used for?

• To keep a track of office expenses.
• It’s part of the diary management system.
• Used to assist with company audits.
• The management of emails and personal information.

I'm afraid I can't __ it next Tuesday.

• make
• meet
• suit

17. The police ______ four thieves last night.

• was catching
• caught
• is catching
• will catch

Which word doesn't belong in the group?

• wide
• short
• small
• narrow

She's a specialist______web design.

• in
• on
• at
• for

Is 10 am a good __ for you?

• date
• hour
• time

I wonder____you like chocolate or not.

• is
• in
• if
• it

Administrative assistants need to be:

• Organized
• Sympathetic
• Pushy

It is not a part of letter

• Letterhead
• Place and date
• Addressee
• Offer

A shredder is there to;

• Destroy paper documents by cutting them into small pieces.
• Staple pieces of paper together.
• Fax documents.
• Open envelopes.

"Bisakah kita bertemu tanggal 16?"

• Are you available on the 17th?
• Can we meet on the 16th?
• Are you free next week?
• Would Friday suit you?

Which of the following sentence is used in offering something?

• Let me accompany you to our CEO’s office
• You better wait here
• Good morning, can I help you?
• Would you like to drink a coffee while waiting our CEO?

19. It ______ since 9 o' clock

• will rain
• will be raining
• rained
• has been raining

What is the procedure for handling incoming mail?

• You must document all the mail in this log.
• You are welcome
• Yes, it can.
• Sorry to bother you.

16. I _____ food when he came in.

• am cooking
• cooked
• had cooked
• was cooking

SIMPLE PRESENT TENSE7. Please ring me up as soon as he ____________ (arrive)

• arriving
• arrived
• arrive
• arrives

It is for suggesting a time/date...

• I am sorry, I have got another meeting
• I wish i could
• Could we meet at 10am on Monday the 3rd of July?
• Yes, lets try that

Synonyms of "colleague"

• produce
• vending
• cleck
• fellow worker

Which of these is the largest planet in the Solar System?

• Earth
• Mars
• Mercury
• Jupiter

_____carry all these books. They're too heavy.______help me?

• I can, Can't you
• I can't,Can you
• I,Could you
• We,Can you

Caller: Hello…?Nita: I’m sorry, he is out. Could you call back at four?Caller: All right. Thank you.

• Could you speak to Mr.Azwar, please
• Can I take a message from you?
• Could I speak to Mr.Azwar, please
• Would you like to call him again?

Is next Tuesday __ ?

• available
• convenient
• sound good

Which one of these is an example of a task?

• Attention to detail
• IT skills
• Sourcing information
• Time management

A job advertisement will ALWAYS include.........

• Job title, duties, skills and qualifications required
• Job title, skills, quailities and holidays
• Job title, pay, duties and holidays
• Job title, responsibilities, skills and benefits

VINCENZO …… to Italy yesterday. Fill the blank with the correct word

• Flew
• Visited
• Wanted
• Flied

it is not to state the purpose of your call

• I am calling to arrange a meeting
• I'd like more information about your new product
• I think, tomorrow morning is suit me
• I wanted to ask you if we could postpone our meeting

Excuse me, do you know______the next show begin?

• what
• where
• when
• which

I'm afraid I can't meet next Tuesday. __ Thursday?

• How about
• Is convenient
• Does suit

14. When I_______(come) home this evening, my parents had gone out for a walk.

• came
• will come
• have come
• come

Synonyms of "construction"

• produce
• vending
• cleck
• establishment

which one is correct?

• Cyndi ate rice everyday
• Cyndi eats rice everyday
• Cyndi eats rice tomorrow
• Cyndi eaten rice two days ago

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/ae540370-173b-4f2c-bf03-e66ba6329594?w=200&h=200

• Hold the line,please
• Sorry to keep you waiting
• Who's speaking,please
• Yes,I'm speaking

when you accept a business letter, where will you note it down?

• outgoing mail record
• incoming mail record
• disposition slip
• circulation slip

Something urgent has __

• Come to
• Come up
• Turned up

Can you tell me_____you live?

• what
• where
• when
• why

Under what ministry is BLKK?

• KEMENTRIAN AGAMA
• KEMENTRIAN PERTAHANAN
• KEMENTRIAN KETENAGAKERJAAN
• KEMENTRIAN KEUANGAN

13. At the moment I______ (revise) English grammar.

• am revising
• revise
• was revising
• revises

My mother's sister is my...

• wife
• aunt
• grandmother
• daughter

MENGHADIRI

• ATTEND
• MEET
• SIGN
• APPOINTMENT

Can we __ another time?

• appoint
• fix
• suit

Skills are the abilities gained though learning and training!

• True
• False

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/988beae3-755b-45ee-8dfe-d271dbc79151?w=200&h=200

• Binding Machine
• Printer
• Paper Shredder
• Pin

Which one is manual machine?

• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/7083a7db-e197-4f15-8c09-ea7e7872e6b8?w=90&h=90
  
• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/0b8f4c7f-3fb6-4b6b-a8bc-45482b594e06?w=90&h=90
  

Receptionist : Good morning, Nirwana Hotel. Can I help you?Caller : Room 1023, please.Receptionist : I'm sorry, there is no answer.............................?

• What can I do for you
• How do you spell it
• Can I take a message
• He is not in at the moment

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/50da719a-59cd-4f4d-840e-5d62014c48a0?w=200&h=200

• Hole Punch
• Staples
• Staple Remover
• Stapler

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/339f4d1a-3c5c-4206-8c49-421bf1bae4f4?w=200&h=200

• Staples
• Hole Punch
• Marker
• Stapler

Synonyms of "manufacturing"

• produce
• vending
• cleck
• fellow worker

A job description is the collection of information including the tasks, skills and pay for the job

• True
• False

Synonyms of "accountant"

• produce
• vending
• cleck
• fellow worker

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/90d82ac0-ef6f-42cd-9a61-ae01957c8fd1?w=200&h=200

• Pins
• Plastic Tapes
• Double Tapes
• Sticky Notes

If you need to ship something FRAGILE, you need...

• an envelope
• bubble wrap
• sticky tape
• a bank statement

After the FIRST comes the...

• second

A devise that is connected to a laptop and which prints out information onto paper is called a;

• Printer
• Laptop
• Camera
• Switchboard

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/d7fd10b0-2d15-4ba0-b130-1522f08e25e1?w=200&h=200

• Full block style
• Indented style
• Semi blocked style
• Semi indented style

I'm Alex and ,_______

• to our company.
• please.
• this is John.
• are you John Carter?

Choose the correct option to finish the conversation:"Mr Hanson is on another line at the moment"

• I'll resend it now.
• Can you put me on hold?
• I'll call a plumber.
• Just press this button.

What is the capital city of Indonesia?

• Jakarta
• Palembang
• Denpasar
• Padang

What is the function of the following images?

• make paper copies of documents
• remove staples from paper
• cut paper into either strips or fine particles
• display images to audience

18. All the students ________ the class work when the teacher came in.

• are doing
• were doing
• will be doing
• have done

SIMPLE PAST TENSE2. Last year I (go) _________ to America for my holidays

• went

What id the noun?

• direct sales
• guest
• meet
• welcome

Aryo : Good morning.This is Aryo calling.May I talk to Mr.Agus,please? Receptionist : ...the line,please I'll try to put you through to Mr.Agus at his office.

• Hold

In an office, for safety reasons it is important to:

• Make sure that the windows are kept open throughout the day.
• Say good morning to your colleagues in the morning.
• Know where the fire exits are located.
• Be apart of a social group

This is a ___________.

• keyboard
• monitor
• headphone
• scanner

Which one is the office communication tools?

• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/1de43f9d-c696-471c-892f-9d51121c0f66?w=90&h=90
  
• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/4777d32e-4845-452b-a484-02b5d8f236a7?w=90&h=90
  
• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/ad917a6b-e188-40d3-900a-9937557013ee?w=90&h=90
  
• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/76652a3b-190e-42e5-bb3f-5f3f81d4d6f5?w=90&h=90
  

I'mresponsible_____the company finances.

• to
• of
• for
• too

Azwar: Hello … I am calling from Taman Fajar CompanyLaiya: Hello. Graha Computer. What can I do for you?

• Can I speak to Mr.Emil
• Hello. I am Laiya
• This is Azwar
• This is Emil

Screening calls is a way of;

• Finding out the number of the person calling you.
• Identifying unwanted sales or nuisance phone calls.
• Getting vital information and statistics from callers.
• Giving callers the information they are looking for.

Which one is Electric Machine?

• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/ec102777-4ad5-485f-87b9-5b977cdbb7b4?w=90&h=90
  
• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/f20a0032-145d-44f7-ba40-74139e1a14fc?w=90&h=90
  

Pleased_____meet you,_____.

• to,too
• to,of
• too,to
• for,too

Excuse me,_______

• to our company.
• please.
• this is John.
• are you John Carter?

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/d71283a3-296d-4069-b078-90ced66e8c8f?w=200&h=200

• Letter Tray
• Binding Machine
• Binder
• Tape

Which of the following time signals are used in simple past tense?

• Last night, tomorrow, the day before
• The day after tomorrow, everyday, last month
• For, lately, recently
• Past year, last night, hours ago

One practical way to bring down office expenditure is to;

• Turn off lights, computers, monitors and all electronics at the end of the day
• Get staff to send out letters rather than emails.
• Turn off unused lights and computers or laptops at the end of the day.
• Send everyone home one hour early from work.

Good online password protection for computers will help to protect your company from:

• People trying to physically break into your office.
• Online hacking and corporate sabotage, both from inside the company and out.
• Unnecessary office expenditure.
• Computers and associated IT equipment malfunctioning.

Create holes on sheets of paper

• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/111ab1c1-05a2-4224-90e5-2f6c54587688?w=90&h=90
  
• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/1db131aa-74d8-4742-be64-7782fac5bc84?w=90&h=90
  
• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/ddba8649-b31b-4c46-b8f9-05719743ee4e?w=90&h=90
  
• Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/f28ffcd6-ce7a-4274-893b-42d9414555e3?w=90&h=90
  

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/5a782149-ce2e-40d5-bfb0-40e021a035e1?w=200&h=200

• Photocopier Machine
• LCD Projector
• Over Head Projector
• Printer

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/597dc605-eb72-4292-a959-ba0841e07c2a?w=200&h=200

• Mr. Graham

Dependent clause/ sub clause

• When I came to his house
• I saw him
• They brought the cases yesterday
• Where did you buy it?

FUTURE PERFECT TENSE6. Amisha __________ exited the room.

• Shall
• Will be
• Shall have
• Will have

8. Seema ________ playing with her sister.

• Shall be
• Will be
• had
• has

6. When do we use simple present tense?

• When an action has happened.
• When an action is happening right now.
• When an action may happen in the future.

The opposite of DARK

• LIGHT

"dapatkah saya berbicara dengan tuan Jones?

• am I speaking with Mr. Jones?
• could I speak to Mr. Jones?
• I can speak with Mr. Jones?
• who is speaking to Mr. Jones?

Synonyms of "sales"

• produce
• vending
• cleck
• fellow worker

Oliver: Hello, good morning. I’m Oliver from Queen corporation. I would like to speak to the HRD manager, please.Ross: The HRD manager is not at the office this time …Oliver: Please tell him to call me back

• Can you wait a moment?
• Can you hold the line?
• Can you call me back?
• Can I write your message?

PAST CONTINUOUS TENSE9. The phone rang while I ________________ dinner.

• had
• was having
• am having
• will have

What is the verb?

• retail business
• stairs
• have a seat
• purchase