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Maintenance Technology

Provides knowledge and skills for effectively managing and maintaining industrial equipment and systems to ensure optimal performance and minimize downtime.

















Direction of information flow wherein the flow is from and to customers, suppliers, distributors, and other partners of the business.

  • Upward
  • Downward
  • Horizontal
  • Outward/Inward

Which operating system below does not require the use of the mouse?

  • Windows Vista.
  • Windows Linux.
  • Windows ME.
  • MS DOS.

Which of the following is NOT a type of computer in this generation?

  • Fortran
  • Laptop
  • UltraBook

Removing unnecessary files in the computer will decrease space and speed of the computer.

  • TRUE

SSDs are considered to be reliable because they have no moving parts

  • True
  • False

How many bits is the system bus for a 386DX processor?

  • 32
  • 72
  • 30
  • 54

Which billing model allows companies to have a predetermined and recurring costs for services used in a cloud environment?

  • utility
  • metered
  • subscription
  • resource based

A process performed to keep computers in a good state and functional.

  • Deleting
  • Upgrading
  • Scanning
  • Maintenance

A type of communication that takes place over the Internet when a client initiates a transaction by requesting information from a server.

  • Pull Technology
  • Push Technology
  • SaaS
  • ASP

It is the process of defining, developing and designing systems which satisfies the specific needs and requirements of a business or organization.

  • System Design
  • System
  • System Analysis
  • System Components

what does the acronym SHA-1 stand for


The state of being free from danger or threat.

  • Scanning
  • Filing
  • Security
  • Uploading

Which computer peripheral produces the soft copy of a hard copy?

  • The scanner
  • The printer.
  • The CD ROM.
  • The Tape drive.

Complete the gaps with these words: operating, visit, immerse, benefit, travel, offers, simulate, interacted.VR is a 3D environment which can be explored and _______ with a screen, built-in headphones and a microphone.

  • interacted


  • Input device
  • Output device
  • Storage device
  • CPU
  • Telecommunications device

Which computer device below is an example of an output hardware?

  • The keyboard.
  • The printer.
  • The scanner.
  • The microphone

A student scans an item in the real world and their phone tells them what it is.

  • Augmented
  • Fully-immersive virtual
  • Non-immersive virtual
  • Map

what does the acronym MD5 stand for


Different Types of Information (IS)

  • Data Warehouse
  • Data Warehouse
  • Enterprise System
  • Expert System
  • Geographic Information System
  • Office Automation System

is the predecessor to the internet


It is a systematic process which includes phases such as planning, analysis, design, deployment, and maintenance.

  • System Development
  • System Analytics

Responsible for storage, maintenance,and protection of information.


Amazon’s Siri and Apple’s Alexa are examples of AI technology.

  • TRUE

Collection of stored data.

  • Files
  • Security
  • Maintenance
  • Backup

As the transistors change state, from on to off or off to on, small amounts of electricity are released. The amount of heat generated increases as the speed of the processor increases. When the processor becomes too hot, it will begin to produce errors.

  • True
  • False

There are ___ wires in the standard IDE drive cable.

  • 40
  • 55
  • 50
  • 21

To close a stalled application, press Ctrl-Alt-Del to open the Computer Manager

  • True
  • False

Which of the following card types can slide into a cardbus slot of a laptop? Choose 2

  • USB Cards, PCI Cards
  • PCMCIA Cards, Cardbus
  • PCI Cards, PCMCIA Cards
  • Cardbus, USB cards

9 bit SIMMs have how many pins?

  • 30
  • 25
  • 40
  • 29

The Front Side Bus (FSB) is the path between the CPU and the various components, such as the chip set, expansion cards, and RAM.

  • True
  • False

What type of port communicates information to a peripheral device one bit at a time?

  • Cerial port
  • Serial port
  • Optical port
  • Main port

Pick the odd one out.

  • PCI
  • EISA
  • MCA

Cat 3 cabling is used with which of the following technologies?

  • 10base2
  • 10base5
  • 100baseT
  • 100base3

The following are disadvantages of fifth generation of computers, except ________

  • Taking over the world
  • Parallel processing has progressed
  • Spying on people

What is the throughput of an AGP 8X video card?

  • 533 MBps
  • 1 GBps
  • 264 MBps
  • 2.1 GBps

It deals with the coordination and use of three very important organizational resources - information, people and technology.

  • Maintenance Information Systems
  • Management Integrative Systems
  • Management Information Systems
  • Management Informative Systems

It use artificial intelligence to mimic human decision-making.

  • Expert System
  • Office Automation

what does the acronym PST stand for


USB 1.1 – Transfers data at a maximum speed of 12 Mbps

  • True
  • False

RJ45 cable

  • Output device
  • Storage device
  • CPU
  • Telecommunications device
  • Connecting device

Popular Data Warehouse tools

  • Google BigQuery
  • Google BigQuery
  • Amazon Redshift
  • Snowflake
  • Microsoft AzureTeradata
  • Amazon DynamoDB

It is also known as enterprise resource planning (ERP) systems, are integrated systems that combine all the hardware and software a business uses for different functions in its operations.

  • Enterprise System
  • Expert System
  • Office Automation
  • Smart System

A company wants to build a test environment to test software updates and new solutions. The environment should mirror the production environment and be secure and inaccessible from outside the company network. The company does not want to invest in infrastructure that may be idle for a significant amount of time. Which cloud computing model will satisfy all these requirements?

  • public cloud
  • private cloud
  • external cloud
  • virtual private cloud

What IRQ does the real-time clock use?

  • 8
  • 7
  • 9
  • 4

what does the acronym RAID stand for


It is a visual look or a shape given to a certain object, in order to make it more attractive, make it more comfortable or to improve another characteristic

  • Design
  • Architecture
  • Development
  • Maintenance

AI technology made these computers to understand all language.

  • TRUE

Any computer-based tool that people use to work with information and support the information-processing needs of the org/business.

  • Information
  • People
  • Technology

This broad term includes the contextual explanation of business intelligence.

  • Knowledge

It combines communication technology, people and computers to help perform office activities, such as preparing written communication, printing, scheduling or creating reports.

  • Office Automation
  • Expert System

Which type of external connection on a laptop will automatically detect a connected hard drive?

  • PATA
  • SSID
  • FireWire
  • IEEE 1294

Which of the following is the most effective CPU cooling method?

  • Install heat Sink on CPU
  • Use the CPU as less frequently as possible
  • Ventilate the computer cabinet by leaving as many brackets open as possible
  • Ensure CPU fan is working

Which of the following statements correctly define flash memory?

  • The replacing of the cpu to make the computer faster
  • Increases the hard drives storage capacity
  • A technique used increases computer cycles per second
  • An ability to upgrade of the PC’s Bios without replacing hardware

In defining information quality, information is of no value to you if you can't access it.

  • Timeliness
  • Location
  • Form
  • Validity

Which IEEE specification defines Wi-Fi technology

  • 802.3
  • 802.11
  • 802.13
  • 802.15

Sharing computer passwords to anybody ensures the security of files.

  • TRUE

Is a process of collecting and interpreting facts, identifying the problems, and decomposition of a system into its components.

  • System Planning
  • System Design
  • System Development
  • System Analysis

What component of the computer processes data?

  • The RAM
  • The Storage devices.
  • The Processor.
  • The Monitor.

Which computer below uses the screen touch technology?

  • The palmtop.
  • The laptop.
  • The minicomputer.
  • The desktop computer.

Which of the computer below does not fall under a model type of computer?

  • The Mainframe computer
  • The Desktop computer
  • The Laptop computer.

You should begin the upgrade by moving the CPU and heat sink/fan assembly to the new motherboard

  • True
  • False

Which computer peripheral produces the hard copy of a soft copy?

  • The scanner.
  • The printer.
  • The CD ROM.
  • The Tape drive.

This is data that has a particular meaning within a specific context.

  • Data
  • Information
  • Business Intelligence

Which bar in windows shows you open windows?

  • The task bar.
  • The title bar.
  • The status bar.
  • The menu bar.

Each grouping of two or more pins is called a jumper block

  • True
  • False

What is Systems Analysis?

  • A schematic model is a 2-D chart that shows system elements and their linkages.
  • Permanent System persists for long time. For example, business policies.
  • It is a process of collecting and interpreting facts, identifying the problems, and decomposition of a system into its components.

A user complains that though she can hear system sounds from speaker, she cannot play any songs on her CD ROM. She has all the necessary software and drivers installed. Identify the problem.

  • The volume is turned down
  • There is no MPC2 cable connecting her CD-ROM Drive to her sound card
  • The speakers are turned off
  • There is no CD insterted into the drive

A sound card typically uses which IRQ?

  • 10
  • 2
  • 6
  • 5

To ensure the security of files and data in the computer, ________ should not be shared to everybody and must be changed regularly.

  • password

Which Printing technology uses the vibration of a crystal to control the flow of ink to the paper to produce an image?

  • Electrophotographic
  • Electrostatic
  • Impact
  • Piezoelectric

The frequency at which a CPU operates is determined by applying a clock multiplier to the FSB speed

  • True
  • False

Which Windows Vista Tool is accurately described?

  • Disk cleanup cleans the hard drive by placing files in adjacent clusters
  • Disk Defragmenter is meant to be used when a computer has files that are modified, added, or deleted often
  • Disk Cleanup performs tasks such as emptying recycling bin, checking for missing applications, and verifying hard
  • Checkboxes to enable or disable defragmentation.

Which of the following will facilitate usage of SCSI devices on a mother board that has default IDE interfaces?

  • Accurate CMOS configuration
  • A SCSI host adapter
  • RAM Upgrade
  • BIOS Upgrade

Removing the unnecessary files can increase the _____ and enhance speed and performance of your system

  • space

A hard drive stores data on magnetic platters

  • True
  • False

____________ defines how files are exchanged on the web.

  • Hypertext Transport Protocol
  • Hypertext Transport Protocol
  • HTTP

The quality or state of being secure—to be free from danger


Which of the following is the best definition of a vulnerability?

  • A short-coming
  • An advantage
  • A weakness
  • An ecosystem

A DVD-RW can read and write to DVDs and CDs.

  • True
  • False

An optical drive uses IR to read and write data to and from optical media.

  • True
  • False

Maintaining computer equipment and systems protects the computer hardware and data stored on it as well.

  • TRUE

Direction of information flow wherein the flow is between business units and work teams.

  • Upward
  • Downward
  • Horizontal
  • Outward/Inward

Computer maintenance and systems cleaning are routine activities conducted to keep computers system work properly

  • TRUE

What are the 4 types of DC voltage usually produced by a power supply?

  • -5V,+13V,-4V,+5V
  • +12V, +4V,-5V,-13V
  • +5V -5V +12V -12V +5V, -5V ,-12V ,+12V

The new CPU may require a different heat sink/fan assembly.

  • True
  • False

The computers of fifth-generation use AI technology that includes _________

  • Robotics
  • Neutral Networks
  • Language understanding

A customer laptop has a short operating time when using the battery. What can a technician do to solve the problem?

  • Upgrade the RAM
  • Replace the Battery
  • Remove and replace CMOS battery
  • Replace the laptop power supply

Which of the following is a power connector that is commonly found on an ATX system?

  • P1
  • P0
  • P8
  • P9

A Solid State Drive (SSD) uses static RAM instead of magnetic platters to store data.

  • True
  • False

Which IEEE specification defines Firewire technology

  • 1284
  • 1384
  • 1394
  • 1294

What could be the probable cause of a laptop making a long beeping noise after new RAM is installed?

  • The RAM is being formatted
  • Hot-Swappable RAM was installed
  • A damaged SODIMM module was installed
  • There is a communication conflict between the BIOS and RAM

Why does the development of fifth generation of computer cause fear of unemployment?

  • AI are more knowledgeable and skillful than humans
  • It works faster and efficiently than humans
  • People think that it will replace their jobs in the future

Which Printer technology is used in low cost, photo quality printers?

  • Impact
  • Inkjet
  • Laser
  • Thermal

A teacher of a design class has her students use an app to see what different fixtures and paint colors would make the classroom look like.

  • Augmented
  • Fully-immersive virtual
  • Non-immersive virtual
  • Semi-Virtual

Which of the following contact pin packages do SIMMs appear in? Choose 2

  • 48, 30
  • 64, 48
  • 30, 48
  • 72, 30

Which Acronym refers to the name given to laptop parts that can be easily replaced by end users?

  • CRU
  • FRU
  • NRU
  • SRU

What is the maximum length for a parallel cable?

  • 15 ft.
  • 17ft
  • 16ft
  • 12ft

____ your computer regularly to keep it safe from viruses and malicious software.

  • scan

Complete the gaps with these words: operating, visit, immerse, benefit, travel, offers, simulate, interacted.Gamers can _____ themselves in their games using VR headsets...

  • immerse

Which unit is commonly used to measure the quality of an inkjet printer?

  • DPI
  • PPM
  • Dot pitch
  • NLQ

Which storage device below is connected to the USB port?

  • The CD and DVD.
  • The diskette.
  • The flash disk
  • Local disk (C:)

The processor chip is a collection of transistors interconnected by wires. There are delays created by the transmission of data flowing through the transistors and wires.

  • True
  • False

Which drive letter is use to represent the floppy drive in windows?

  • Drive C
  • Drive D
  • Drive F:
  • Drive A:

The main purpose of developing a computer based information system is ...

  • to gain profit.
  • to reduce cost.
  • to solve user's problems.
  • to save energy.

A group of components (input, process, output, storage & communication) that working together toward a common goal is a ..

  • system

The basic unit of measurement of capacitor is ?

  • Farads
  • Volts
  • Ohms
  • Amperes

_____________ resolves URL to IP addresses.

  • DNS
  • DNS
  • Domain Name System

What does 'integrity of data' mean?

  • "Accuracy and completeness of the data"
  • "Data should be viewable at all times"
  • "Data should be access by only the right people"
  • "None of the above"

Which step ofthe laster printing process involves scanning the photosensitive drum with a laser?

  • Cleaning
  • Conditioning
  • Writing
  • Transferring

Complete the gaps with these words: operating, visit, immerse, benefit, travel, offers, simulate, interacted.With the right software you can _____ to new planets and distant stars without leaving Earth.

  • travel

Which statement best describes the Software as a Service cloud delivery model?

  • A virtual machine provisioned and provided from the cloud which allows the customer to deploy custom applications.
  • A multitenant storage service provisioned from the cloud which allows the customer to leverage the cloud for storing software data.
  • A solution stack or set of middleware delivered to the client from the cloud which provides services for the design, development, and testing of industry aligned applications.
  • An application delivered to the client from the cloud which eliminates the need to install and run the application on the customer's own computers and simplifying maintenance and support.

Pull technology is also referred as the ____ Pull


A customer is unable to use a laptop on battery power for more than 30 minutes. What would a technician suggest to this customer?

  • Flash the Bios
  • Replace the power supply
  • Replace the laptop battery
  • Replace the motherboard battery

Which of the following memory location in the BIOS has an instruction to begin the POST during the system start up?

  • FFFF0h
  • DCD0000
  • FEEE0h
  • FDD005

Parallel (IEEE 1284) – Transfers data at a maximum speed of 3 MBps

  • True
  • False

what does the acronym AFF stand for


When designing a campus network if you had to connect segments running in two adjacent buildings, which of the following connectivity devices would you consider?

  • Repeater
  • Switch
  • Router
  • Gateway

Security begins and ends with the people that interactwith the system.

  • Security as Art
  • Security as Science
  • Security as a Social Science

These are the raw facts that describe a particular phenomenon.

  • Data
  • Information
  • Business Intelligence

Given the below color codes identify the color dedicated for a ground wire usually?

  • Black
  • Yellow
  • Red
  • Blue

Which technology is used by laser printers?

  • Digital drop
  • Electrophotographic
  • Impact
  • Ink melting

A type of technology in which central server is involved in maintaining the different type of queries of the users during the start of transaction is called as the push technology.



  • Input device
  • Output device
  • Storage device
  • CPU
  • Telecommunications device

A serial data port on your PC would have ______ pinouts.

  • 9
  • 5
  • 7
  • 3

Which component below also performs the function of the monitor?

  • The laptop
  • The projector.
  • The palmtop
  • Touch screen.

Which below is an application program?

  • Windows Explorer.
  • Microsoft DOS.
  • Microsoft OS.
  • Microsoft Access

Which is the first part of windows that display when the computer finish booting?

  • My computer.
  • The Desktop.
  • My documents.
  • The application programs.

How many bits is the data bus for a 486DX4 processor?

  • 32
  • 52
  • 42
  • 68

what does the acronym IDE stand for


___________ retrieves e-mail messages from an e-mail server.

  • POP
  • POP
  • post office protocol

FireWire (IEEE 1394) – Transfers data at 100, 200, or 400 Mbps and IEEE 1394b at 800 Mbps

  • True
  • False

Overclocking is changing the settings of a component so that it runs at a higher speed than its original specification

  • True
  • False

What Does VR Mean

  • Virtual R
  • Augmented Reality
  • Virtual Reality
  • VR

what does the acronym MSDOS stand for


Even if the fifth generation of computer are still in development phase, they are powerful, functional and fast in speed

  • TRUE

A company has decided to leverage the web conferencing services provided by a cloud provider and to pay for those services as they are used. The cloud provider manages the infrastructure and any application upgrades. This is an example of what type of cloud delivery model?

  • PaaS
  • SaaS
  • IaaS

Which IEEE specification defines WPAN technology

  • 802.15.1
  • 802.3.1
  • 802.5.1
  • 802.13.5

A strong password is a combination of

  • Letters
  • Letters
  • Numbers
  • Symbol

Which processor uses slot 2?

  • Intel XEON
  • Intel Pentium II
  • Intel Pentium III
  • Amd Athlon

What is an advantage of using a solid ink printer instead of an inkjet printer?

  • It produces vivid color prints
  • It warms up quickly
  • The ink used is considerably cheaper
  • The used ink cartridges can be refilled

Responsible for the security and use of aparticular set of information.


Scanning your computer regularly can keep it safe from viruses and other malicious software.

  • TRUE

what does the acronym NTFS stand for


It is a process of planning a new business system or replacing an existing system by defining its components or modules to satisfy the specific requirements.

  • System Planning
  • System Design
  • System Development
  • System Analysis

Direction of information flow wherein daily transactions are from the lower level to a higher level until it reaches the top.

  • Upward
  • Downward
  • Horizontal
  • Outward/Inward

The new CPU must use the same socket type or slot type and chip set.

  • True
  • False

The use of these two methods is helping to make artificial intelligence a reality.

  • Quantum computation and nanotechnology
  • Quantum computation and transistors
  • Parallel processing and superconductors

How many devices can a USB support?

  • No Limit
  • 72
  • 200
  • 127

He developed the ARPANET from its inception.

  • Robert Noyce
  • Larry Roberts
  • Charles Babbage
  • Ada Lovalace

Are data management systems that support analytics and other business intelligence activities.

  • Data Management
  • Data Warehouse
  • Expert System
  • Office Automation

Which drive letter is use to represent the hard disk in windows?

  • Drive C:
  • Drive D:
  • Drive F:
  • Drive A:

Direction of information flow wherein strategies, goals, directives from higher levels are passed to lower levels.

  • Upward
  • Downward
  • Horizontal
  • Outward/Inward

Which of the following is an advantage of this generation?

  • Solve highly complex problems
  • Large in size compared to the previous generation
  • High maintenance cost

A user gets an output of totally blank pages from a printer after firing a print out to it. Identify the cause.

  • There is no power to the primary corona
  • Malfunctioning transfer corona
  • There is too much ink in the printer

Choose the best statement that describes that stage in printing when an image is made permanent to paper?

  • When a negative charge is applied to the paper to attract the toner to it.
  • When pressure and heat are used to fix the toner to the page
  • When toner is applied to the drum
  • When the toner is transferred to the paper

How do users access Software as a Service cloud services?

  • thick client
  • local client
  • web browser
  • command line

Which laser printer component is a metal cylinder that is coated with a light-sensitive insulating material?

  • Drum
  • Fuser
  • Fusing Unit
  • Platen

It refers to knowledge communicated or received concerning a particular fact or circumstance

  • Information
  • Data
  • Process
  • Procedure

Computer monitors are cleaned using a soft cloth.

  • TRUE

AI is an emerging branch in computer science, which interprets the means and method of making computers think like human beings.

  • TRUE

Shutting down the computer often increases its life span.

  • TRUE

USB flash drive

  • Input device
  • Output device
  • Storage device
  • CPU
  • Telecommunications device

Which is the largest computer in terms of physical size?

  • The mainframe computer.
  • The microcomputer.
  • The tower computer.
  • The supercomputer.

Which delivery model is an example of a cloud computing environment that provides users with a web based email service?

  • SaaS
  • PaaS
  • IaaS

Which of the following types of storage devices can be used to configure hardware level RAIDs?

  • IDE
  • EIDE
  • ST-506
  • SCSI

When people can define what information is needed, knows how and where to obtain information, understands the information, can act appropriately based on this information.

  • Technology literacy
  • Information literacy
  • Ethics

Which storage device of the computer stores or keeps the operating system and application programs?

  • The flash disk.
  • The diskette
  • The CD ROM
  • The hard disk.

What is the Distance limitation for 10BaseT Cable?

  • 180 Meters
  • 100 Meters
  • 500 Meters
  • 200 Meters

A 2xx POST error code indicates a problem with:

  • RAM or ROM
  • Second adapter card
  • System board
  • CMOS battery

Most important of all organizational/business resources as they set goals, carry out tasks, make decisions, serve customers, provide reliable tech environment so the org/business can run smoothly.

  • Information
  • People
  • Technology

Regularly backing up important files secures computer data.

  • TRUE

Which of these softwares is also called firmware?

  • Operating System
  • System BIOS
  • Installation drivers
  • None of the above

An integrated set of components for collecting, storing, and processing data and for providing information, knowledge, and digital products.

  • Information System
  • Analysis
  • Data System
  • Controlled System

Hard drives use different connection types

  • True
  • False

It is a process of collecting and interpreting facts, identifying the problems, and decomposition of a system into its components.

  • System Analysis
  • System Design
  • Office Warehousing
  • Office Maintenance

Which of the following is NOT a main feature of fifth generation of computer?

  • Advancement in Superconductor technology
  • More user-friendly interfaces with multimedia features
  • Availability of very powerful and compact computers at expensive rates

UART stands for ?

  • Unwarrented asynchronous receptions/transmission
  • Unused asynchronous receiver/transmitter
  • Universal asynchronous receiver/transmitter
  • Uninterreupted asynchronous reception/transmission

what does the acronym CRC stand for

  • what does the acronym MD5 stand for

For better results, computers should be turned on while you are cleaning its parts.

  • TRUE

Two processor per CPU are used in this generation.

  • TRUE

You have purchased a computer running WIN 2000 with a power supply less than 200W. Every time the system is powered on it keeps rebooting automatically. What is the problem? ATX main board two Pentium 4 – 1 GHz

  • CPU
  • Main Board
  • PSU
  • HDD

How does a zero-day vulnerability differ from malware?

  • they are the same type of threat
  • it is a flaw in software when it was released, not an infection
  • it can be passed from one computer to another, where malware cannot
  • it is not a security concern, where malware is a concern

AI stands for ___________. (use ALL CAPS in answering)


SCSI (Ultra-320 SCSI) – Connects as many as 15 devices with a transfer rate of 320 MBps

  • True
  • False

When people know when to apply technology

  • Technology literacy
  • Information literacy
  • Ethics

Complete the gaps with these words: operating, visit, immerse, benefit, travel, offers, simulate, interacted.VR technology is useful to architects too, as they can now ______ the construction of a new building.

  • simulate

What is Systems Design?

  • It is a process of planning a new business system or replacing an existing system by defining its components or modules to satisfy the specific requirements.
  • It is achieved with the aid of Management Information Systems (MIS).
  • It is achieved with the aid of Data Processing Systems (DPS).

Brains of computer

  • Input device
  • Output device
  • Storage device
  • CPU
  • Telecommunications device

In defining information quality, this is how fast can you get access to the information as well as if the information is relevant to current period.

  • Timeliness
  • Location
  • Form
  • Validity

Artificial Intelligence is being developed in the Fifth Generation of Computers, what is true about this AI?

  • It was expected to become more tailored towards people mental needs.
  • It interprets the means and method of making computers think like human beings.
  • The hope, as this generation progresses, is that computers can begin to learn self-management.

________________ Provides services for file transfer and manipulation.

  • FTP
  • FTP
  • File Transfer Protocol

........describes a distribution models in which applications are hosted by a service provider and made available to users

  • PaaS
  • SaaS
  • IaaS
  • publica cloud

ID the correct cable type for a 100BaseT network.

  • Cat2
  • Cat5
  • Cat3
  • Cat6

It infects your programs and files and alter the way your computer operates.

  • Bacteria
  • Virus
  • Colds
  • Flu

This is collective information about your customers, your competitors, your business partners, your competitive environment and your own internal operations that give you the ability to make effective, important and often strategic decisions.

  • Data
  • Information
  • Business Intelligence

USB 2.0 – Transfers data at a maximum speed of 480 Mbps

  • True
  • False

Which of the following present day CPU's use slot 1? Choose 3

  • Pentium I, II, V
  • Pentium II, Celeron, Pentium V
  • Pentium III, II, I
  • Celeron, Pentium II , Pentium III

To help or support.

  • Maintenance
  • Virus
  • Backup
  • Security

The last bar or the last part of a window is called

  • The tool bar.
  • The status bar.
  • The task bar.
  • The menu bar.

What is the maximum number of devices that can be connected through a single firewire interface?

  • 10
  • 24
  • 63
  • 256

Which is an example of PII? (Personally Identifiable Information)

  • Credit Card Number
  • Name
  • Home Address
  • All of the above

Running a processor at a speed higher than its rated clock speed is called ?

  • Overclocking
  • Hyperdrive
  • Overkill
  • Speeding

How big is the conventional memory in a PC?

  • 640K
  • 340K
  • 550K
  • 432K

User states a need before getting informationEntering a URL in a Web browser to go to a certain website

  • Pull Technology
  • Push Technology

Serial (RS-232) – Early versions were limited to 20 Kbps, but newer versions can reach transfer rates of 1.5 Mbps

  • True
  • False

What is a common disadvantage of inkjet printers?

  • Toner for inkjet printers is expensive
  • It offers poor quality
  • The nozzles can get obstructed
  • It takes a lot of time to warm up

To back up file your files means to save your documents in a thumb drive, CD or in an external hard drive

  • TRUE

The BIOS does not have to support the new CPU.

  • True
  • False

what does the acronym FAT stand for


If on a computer that has an existing HDD, you wish to connect another HDD, which of the following must you attend to before completing the physical connections

  • Change the CD rom jumper settings
  • Change the jumper setting on the second drive to slave
  • Change all the storage device jumper settings to cable select
  • Change jumper setting on the first HDD to slave

In defining information quality, this is a check if information is from a credible source.

  • Timeliness
  • Location
  • Form
  • Validity

Which of the following are benefits of SATA over the PATA specifications? Choose 2

  • Supports longer cables, Uses all the 40 pins
  • Remotely connectable, Uses all the 40 pins
  • Hot swappable, Supports longer cables
  • Remotely connectable, Hot Swappable

Every Google Account comes with FREE _ GB of storage that's shared across Google Drive, Gmail, and Google Photos.

  • 10
  • 15
  • 100
  • 200


  • Input device
  • Output device
  • Storage device
  • CPU
  • Telecommunications device

If you turn on your computer and receive a parity error what is most likely the problem?

  • Your CMOS battery is running low
  • Your motherboard needs to be replaced
  • Your RAM is bad
  • Your hard drive needs to be formatted

Complete the gaps with these words: operating, visit, immerse, benefit, travel, offers, simulate, interacted.It ______ users many opportunities.

  • offers

The computer keyboard is divided between how section and features?

  • 6-7
  • 2-3
  • 4-5
  • 6-10

In defining information quality, this is a check if the information is in a structure most useful to you: audio, text, video, animation, graphical or others, as well as if it is free of errors.

  • Timeliness
  • Location
  • Form
  • Validity

Software as a Service is considered to be included in which cloud computing layer?

  • Data
  • Client
  • Application
  • infrastructure

What is a system?

  • a set of things working together as parts of a mechanism or an interconnecting network; a complex whole.
  • a group of people working together in an organisation
  • a set of computers used for information processing
  • a set of tasks to be done

VLSI technology became ULSI technology, ULSI stands for? (use ALL CAPS in answering)


How many pins do SCSI interfaces Have?

  • 40
  • 32
  • 50
  • 16

Company ABC is a body care retailer that’s struggling to gain repeat customers. What is the main cause of the problem?What is the Solution?

  • [No Answer]

Which technique does Bluetooth use to reduce the chance of multiple devices interfering with each other?

  • DNS
  • AFH
  • ISM
  • PAN

Which of the storage devices below is a primary storage device?

  • The CD ROM.
  • The floppy diskette.
  • The RAM.
  • The hard disk.

Which operating system below is an example of a non-Microsoft operating system?

  • Windows Vista
  • Windows ME.
  • Windows XP.
  • Windows Linux.

Motherboard manufacturers periodically release updates for their BIOS that require you to flash the BIOS

  • True
  • False
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