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Computer Support Technician

A individuals with the knowledge and skills to troubleshoot and resolve computer hardware, software, and network issues, ensuring smooth optimal performance.

hardware

software

troubleshooting

networking

installation

maintenance

repair

diagnostics

help desk

customer support

technical documentation

system upgrades

data recovery

security

remote assistance

A cooling technologies in computer using small metal or ceramic component with fins on the surface which absorbs and distributes heat produced by electrical components.

  • Fans
  • Heat sink
  • Heat pipe
  • Liquid Cooling System

The first operating system used in Personal Computer (PC).

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  • Window 95
  • MS-DOS
  • Mac OS
  • Linux

Unscramble the word BEYKOARD

  • KEYBOARD

The physical equipment such as the case, storage drives, keyboards, monitors, cables, speakers, and printers that builds up and let the software run.

  • Hardware
  • Software
  • Peopleware
  • Tupperware

Computer Hardware Engineer

  • $75,190
  • $96,600
  • $47,660
  • $98,610

Device used to control video games, aside from the keyboard

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A ________________________ sets up equipment for employee use, performs or ensures proper installation of cable, operating systems and appropriate software.

  • Computer hardware specialist

A ___________________ representative answers question from computer users and solves problems with the installation or operation of software.

  • technical support

What is the maximum amount of physical RAM that can be addressed by a PC running 32-bit Windows 10 Pro?

  • 16 GB
  • 4 GB
  • 2 GB
  • 8 GB

Occupational Health and Safety is concerned with health, safety, and welfare issues in the workplace. Although policies and procedures are not important in discussing OHS, it is important to remember what the supervisor tells you when you are in the workplace for it to be safer and better.

  • True
  • False

What is this an example of?

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  • Network

What is a network?

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  • 1 computer
  • 2 or more computers connected
  • a film
  • a server

Mechanics deal with

  • Exploitation of aircraft
  • instrument equipment
  • Exploitation of engine
  • ground communication equipment

What e-mail is not appropriate for CV?

Who designed Analytical Engine where the basic framework of computers today are based on?

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  • Charles Babbage
  • Augusta Ada Lovelace
  • Franklin Roosevelt
  • Charles Hoppin

examine, design, test and evaluate networksystems

  • Database Administrator
  • Technical Support Engineer
  • Application Integrator
  • Computer Hardware Engineer

A standard peripheral power connector. It connect to many different kinds of internal peripherals including PATA hard drives and optical drives, some video cards, and even some other devices.

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A technician wishes to deploy Windows 10 Pro upgrade to a group of employee PCs on the network and ensure that the user state migrates successfully. Which tool would the technician use to do this?

  • User State Migration
  • Windows Easy Transfer
  • PCmover Express
  • Windows 10 Update Assistant

research, create and test computer orcomputer-related equipment for commercial,industrial, military or scientific purposes

  • Computer Hardware Engineer
  • Technical Writer
  • Database Administrator
  • Enterprise Systems Engineer

A _____ partition is used by the BIOS to search for operating system instructions in order to boot a PC?

  • active

Which component of a CPU architecture allows the CPU immediate access to data?

  • registers
  • CMOS
  • RAM
  • cache

Any hardware device that sends data to a computer, allowing you to interact with and control the computer.

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What photo can't a person put into CV?

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Locate the operating system. If a capable operating system is located, the BIOS will pass control to it.

  • POST
  • BIOS driver
  • Bootstrap Loader
  • BIOS or CMOS Setup

The function of the northbridge is primarily a fast path between the CPU and the video bus and system RAM. Which is the Northbridge?

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  • 1
  • 2

What term is used to describe a logical drive that can be formatted to store data?

  • volume
  • track
  • sector
  • cluster
  • partition

Which tab would be used to set the priority for a process in Windows 10 Task Manager?

  • Details
  • Performance
  • Startup
  • Services

physical aspects of a computer

  • Software
  • Hardware
  • Network
  • Internet

install, set up and support an organization'sarea networks and Internet system

  • Network Administrator
  • Computer Systems Analyst
  • Security Administrator

Which program file is loaded by the boot manager in a Windows boot process?

  • winload.exe
  • sysprep.exe
  • ntoskrnl.exe
  • winlogon.exe

This is the one who sets up equipment for employee use, performs or ensures proper installation of cable, operates systems, and appropriate software.

  • Computer technician
  • IT Technical Support Officer
  • Technical support representative
  • Computer Hardware Specialist

is an individual who works for himself instead of working for an employer that pays a salary or a wage.

  • A. Full-Time employee
  • B. Part-time employee
  • C. freelancer
  • D. None

Are sets of rules that outline specification of dimensions, design of operation, materials, and performance. Standards provide basis for good quality and protocol.

  • standard

Which skill is the ability to notice and identify even the most minute problems in a system, process or equipment?

  • Problem solving skills
  • Logical skills
  • Strong Technical Skills
  • Observation skills

How many pins are there in the keyboard PS/2 port?

  • 5
  • 6
  • 8
  • 16

OFTC CA suggests following specialties:

  • automechanics
  • flying exploitation of aircraft
  • radio electronic equipment of aircraft and ground radio electronic equipment of aircraft
  • aircraft engineering and design
  • instrument equipment

Application Integrator

  • $98,610
  • $47,660
  • $64,610
  • $87,100

Someone who work for a company on a contract basis

  • entrepreneur
  • administrator
  • freelancer
  • technician

test and implement databases

  • Database Administrator
  • Technical Support Engineer
  • Enterprise Systems Engineer
  • Computer Hardware Engineer

_______________ ______________is a job title commonly given to the most senior executive in an enterprise who works with information technology and computer systems, in order to support enterprise goals

  • Network Administrator
  • IT Director
  • Web Developer
  • Computer Programmer

What is the default file system used during a fresh installation of Windows 7?

  • NTFS
  • FAT16
  • FAT32
  • CDFS

Which part plugs into the wall and provides electricity to other parts?

  • motherboard
  • CPU
  • optical drive
  • power supply

Which is USB 3.0 port?

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  • 1
  • 2
  • 3
  • 4

Good knowledge of what subjects are needed to study in your college?

  • Math, physics
  • Math, Art
  • Physics, Chemistry, Physical Education
  • Physics, Psychology

organize and implement security measures forinformation systems

  • Security Administrator
  • Computer Systems Analyst
  • Network Technician
  • Network Administrator

Enterprise Systems Engineer/Technical Support Engineer

  • $47,660
  • $98,610
  • $96,600
  • $75,190

It holds and allows communication between the crucial components of the computer such as the CPU and memory. It also provides connection for other peripherals. This provides the path which the processor (CPU) communicates with all the components of the computer.

  • Mainboard
  • System Board
  • Logic Board
  • MOBO
  • All of the choices

... deals with flying exploitation of aircraft, e.g. fly the aircraft

  • pilots
  • instrument technicians
  • radio technicians
  • mechanics

A ____________ __________ is a programmer who specializes in, or is specifically engaged in, the development of World Wide Web applications using a client–server model.

  • Network Administrator
  • Computer System Analyst
  • Web Developer
  • IT Director

This job may include setting up hardware and configuring software and drivers. Other tasks may be maintaining and repairing technological equipment as well as computer peripherals devices.

  • Computer Service Technician
  • Computer Assembler
  • Technical Support Staff
  • Computer Maintenance Technician
  • Computer Repairman

In the CSS NCII module viewed in the TESDA Online Program (TOP), what is covered, except?

  • Basic Concept of CSS NCII
  • Basic OHS
  • Hardware and Hand tools
  • Creating a website

What are two advantages of the NTFS file system compared with FAT32?

  • NTFS is easier to configure
  • NTFS provides more security features
  • NTFS allows the automatic detection of bad sectors
  • NTFS supports larger partitions

... deal with radio equipment, which is installed on the aircraft. For example, communication-, command- and emergency- radio stations

  • Radio technicians
  • Instrument technician
  • Ground radio electronic technicians
  • Pilots

Should you write about your school education in CV?

  • no

What type of hardware component refers to any hardware device that sends data to a computer, allowing you to interact with and control the computer?

  • Input
  • Process
  • Output
  • Communication device

A technician is attempting to create multiple partitions on a hard disk that is using the boot sector standard that supports a maximum partition size of 2TB. What is the maximum number of primary partitions allowed per hard drive?

  • 16
  • 32
  • 4
  • 2

Which among the operating system logo is Linux?

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What type of hardware component refers to any device in a computer that handles the intermediate stage of processing the incoming data?

  • Input
  • Process
  • Output
  • Communication device

The annual salary of an Computer System analyst is approximately $20,000.

  • True
  • False

modify existing software to adapt to newhardware technologies

  • Database Administrator
  • Technical Support Engineer
  • Computer Hardware Engineer
  • Help Desk Specialist

Contains the framework to support and enclose internal components of the computer. It helps to prevent damage from static electricity. It typically made up of plastic, steel, and aluminum which are available in a variety of styles. The size and layout is called a form factor. It is also designed to keep internal components cool by using airflow vents and cooling fans.

  • System Case
  • Computer Case
  • Computer Chassis
  • Cabinet
  • All of the choices

... deal with different aircraft instruments, such as air speed indicator, altimeter, various gyroscopes, autopilot

  • Radio technicians
  • Instrument technicians
  • Aircraft mechanics
  • Flight mechanics
  • Pilots

Contains microscopic pathways that carry electric current. It contains millions of elements such as resistors, capacitators, and transistors. Many different kinds of this are located in the motherboard

  • Chip
  • Bus
  • Integrated Circuit
  • Microprocessor

answer questions or resolve computerproblems for clients

  • Select one:
  • Select one:
  • answer choices
  • Database Administrator
  • Computer Hardware Engineer
  • Help Desk Specialist

These make up the CPU and the memory; these are electronic devices that contain many microscopic pathways designed to carry electrical currents.

  • Central Processing Unit (CPU)
  • Motherboard
  • Chips
  • Memory

Which term best describes the process of breaking a program into smaller parts that can be loaded as needed by the operating system?

  • multitasking
  • multithreading
  • multiuser
  • multiprocessing

It is the act of supporting and maintaining a computer system. It includes installing software, diagnosing computer system and networks, maintaining and upgrading hardware on a computer and repairing computer hardware.

  • A. Full-Time employee
  • B. Part-time employee
  • C. freelancer
  • D. None

The circuit board housing the memory and the central processing unit (CPU)

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What skills can you write in your CV?

  • game skills
  • computer skills
  • time management

A ____________ ____________ is the person designated in an organization whose responsibility includes maintaining computer infrastructures with emphasis on networking.

  • Network Administrator
  • Computer Programmer
  • Software Developer
  • Computer Systems Analyst

The annual salary of a Helpdesk technician in North Carolina averages around $52,000/year.

  • True
  • False

Relevance of CSS NCII except

  • Computer hardware need maintenance services in order to repair normal wear and tear.
  • Network infrastructures used by organizations will need maintenance and monitoring.
  • Computer equipment would need occasional repair and maintenance; thus, requiring the assistance of computer systems service providers.
  • It is demanded by the Commission on Higher Education for the program course I am taking now.

Where can you work after college?

  • airport
  • airport
  • garden
  • hospital
  • plant

Microsoft Windows version 2 came out on December 9, 1987, and proved slightly more popular that its predecessor.

  • Window 1.0
  • Window 2.0
  • Window 3.0
  • Window 3.1

The following are standard protocols in checking the materials and goods you will be receiving in work EXCEPT FOR

  • The purchase order matches the specific device and quantity
  • The packaging slip is received
  • There is documentation
  • The device looks like it is working

In the module of Unit I, what was covered?

  • Identify the relevance of CSS in today's society;
  • Differentiate the possible careers after achieving the CSS Qualification;
  • Enumerate the different Occupational Health and Safety Procedures and Policies;
  • Describe the different hazards that you may encounter in the industry;
  • All of the choices

Computer equipment would need occasional repair and maintenance; thus, requiring the assistance of computer systems service providers.

  • True
  • False

It is the possibility of harming someone

  • risk

As a computer technician, the ability to work in groups and the ability to translate technical information to non-technical users are not required when working in this field.

  • True
  • False

This is something that can harm the person.

  • hazard

_____________ ______________ is a person who creates computer software.

  • Software Developer
  • Software Developer
  • Network Developer
  • Application Developer
  • Computer Programmer

Technical Writer

  • $47,660
  • $75,190
  • $96,600
  • $64,610

Enumerate the four competencies of CCSS NC II Qualification.

  • Install and Configure Computer Systems, Set-up Computer Networks, Set-up Computer Servers, Maintain and Repair Computer Systems and Networks

The role of a _____________ _____________may include capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery.

  • database administrator

offer technical assistance to computer systemusers

  • Network Technician
  • Network Administrator
  • Computer Systems Analyst
  • Security Administrator

It is concerned with health, safety, and welfare issues in the workplace. Policies and procedures are discussed here where it aims to make the workplace safer and better for workers and stakeholders. It is concerned with many factors such as removal of hazards and reducing accidents in the workplace.

  • OS installation
  • Occupational Health and Safety
  • Safety first
  • Interview assessment

What kind of photo you should put in your CV?

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Large and expensive computer capable of handling thousands of users and programs simultaneously. This computers can handle, process, and store large amount of data. These are commonly stored in large air-conditioned rooms because of its big size.

Image: https://cf.quizizz.com/img/logos/new/logo_placeholder_sm.png
  • Supercomputer
  • Mainframe Computer
  • Minicomputer
  • Micro Computer

Which of the following is parallel port?

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    Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/961c41b0-417b-4f5c-8cfe-6027befc9d50?w=90&h=90

What type of hardware component refers to a hardware device capable of transmitting an analog or digital signal over the telephone?

  • Input
  • Process
  • Output
  • Communication device

CV means

  • curriculum vitae
  • curry veal
  • check and value

It is an individual hired by an employer to do a specific job. He is hired after an application and interview process which results in his selection as an employee.

  • a. Full-Time employee
  • B. Part-time employee
  • C. FreeLancer
  • D. None

use computer science, engineering andmathematical analysis in the testing ofsoftware

  • Database Administrator
  • Enterprise Systems Engineer
  • Computer Hardware Engineer
  • Help Desk Specialist

A(n) _____________ account should be used only to perform system management and not as the account for regular use.

  • admin

What additional information can you write in CV?

  • driving lisence
  • driving lisence
  • can blow big bubbles out of chewing gum
  • visit a lot of parties and never have a hangover
  • know several foreign languages

What are two types of computer user interface?

  • PnP
  • API
  • CLI
  • GUI

A ______________________ takes manufacturing computer hardware and software, then performs the necessary steps to diagnose and ensure the system is returned to a usable state.

  • computer repairman

... deal with ground communication equipment which provides flights of different types of aircrafts.

  • Instrument technicians
  • Aircraft mechanics
  • Ground radio electronic technicians
  • Pilots

It is an example of OHS, except

  • Do not remove computer parts while it is still plugged on its power source.
  • Avoid bringing liquids inside the workplace.
  • Wear an anti-staticc device to prevent electrostatic discharge.
  • Partitioning storage device and formatting.

This kind is faster and more reliable than any form of DRAM. Unlike the DRAM, this does not need to be re-energized. However, it is much more expensive and it used for special purposes.

  • DRAM
  • SRAM
  • MRAM
  • DIMM
  • SIMM

This is a kind of hazard that can be further classified as an occupational or an environmental. Common type of this is cables tangled accros the floor.

  • Physical Hazard
  • Mechanical Hazard
  • Checmical Hazard
  • Electrical Shock Hazard

Has more diverse set of skills, but is responsible for maintaining and providing technical support to overall daily computer performance.

  • Computer Assembler
  • Computer Service Technician
  • Technical Support Staff
  • Computer Maintenance Technician

It is a form of payment from an employer to employee, which may specify in an employment contract. It is somehow different with wages which is not on a periodic basis.

  • A. Wage
  • B. Salary
  • C. Debt
  • D. None

This is an example of cleaning tools

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What is this usually the sign for?

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  • Coaxial Connection
  • Wired Connection
  • Wi-Fi Connection
  • BluTooth Connection

At the end of the boot process of Windows 10, the login program file winlogon.exe loads. Which program loads winlogon.exe?

  • hal.dll
  • winload.exe
  • ntoskrnl.exe
  • sysprep.exe

This is the one who installs, maintains and repairs computer systems and equipment.

  • Computer technician
  • IT Technical Support Officer
  • Technical support representative
  • Computer hardware specialist

Being a computer technician may require you to travel to see clients or be at an office and workplaces as a member of the IT support team. As a technician, you must possess the ______ and ______ that the job demands.

  • knowledge and skills
  • interest and skills
  • attitude and knowledge
  • skills and attitude
  • interest and knowledge

It pertains to knowledge that enable to perform computer servicing easily

  • Customer service and communication skills
  • Ability to meet deadlines
  • Electrical safety and hazards
  • Systematic approach to solving problems

A ___________________ installs, maintains and repairs computer systems and equipment

  • Computer technician

Which skill is the ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes?

  • Problem solving skills
  • Logical skills
  • Strong technical skills
  • Observation skills

What type of file system allows the use of files larger than 5 GB and is mostly used on internal hard drives?

  • FAT32
  • NTFS
  • exFAT
  • CDFS

True or False? The registry is a database that only contains information about the device drivers on a computer.

  • True
  • False

Spell out this acronym.TESDA.

  • Technical Education and Skills Development Authority

A test program loaded in compute where in it verify if the computer meets requirements to boo up properly.

  • UEFI
  • BIOS
  • POST
  • CMOS
  • DOS

The annual salary of a web developer can range from $38,000 to $110,000.

  • True
  • False

Mass storage device that stores data in a permanent state even without power. The internal components do not have moving parts but store data on magnetic platters making use of flash memory.

  • Hard Disk Drive
  • Solid State Drive
  • Flash Drive
  • Compact Disk

A _______________________ officer monitors and maintains the computer systems and networks of an organization. He may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems

  • IT technical support

write equipment manuals, appendices oroperation and maintenance instructions

  • Database Administrator
  • Help Desk Specialist
  • Technical Writer
  • Application Integrator

What kind of port is in the picture?

Image: https://quizizz.com/media/resource/gs/quizizz-media/quizzes/ff04582a-efe9-43d9-9b8b-fb2c23c96b0d?w=200&h=200
  • S-Video port
  • Digital Video Interface
  • High Definition Multimedia Interface
  • Video Grapic Array port

Help Desk Specialist

  • $64,610
  • $47,660
  • $98,610
  • $75,190

Which skill is the knowledge and ability to learn, operate and control properly and safely an extensive range of equipment, tools and systems used in the field?

  • Problem solving skills
  • Logical skills
  • Strong technical skills
  • Observation skills

A technician is asked to set up one hard drive that will support two operating systems and will store data files in three separate drive locations. Which partition settings will support these requirements?

  • 2 primary, 1 active, 1 extended, 3 logical
  • 3 primary, 1 active, 2 extended
  • 1 primary, 3 active, 1 extended, 2 logical
  • 2 logical, 2 active, 3 extended

It is typically paid on a daily or weekly basis by an employer to an employee.

  • A. Wage
  • B. Salary
  • C. Debt
  • D. None

Technical Operations Officers provide technical support in a range of areas, including digital and satellite communications; video and image enhancement; and coding and decoding devices.

  • True
  • False

Unscramble the word : TOMIRON

  • MONITOR

Database Administrator

  • $75,190
  • $96,600
  • $98,610
  • $47,660

The annual salary of an Application Developer can range from $5000 to $10,000.

  • True
  • False

This job may include setting up hardware and configuring software and drivers. Other tasks maaybe maintaining and repairing technological equipment as well as computer peripheral devices.

  • Computer Assembler
  • Computer Service Technician
  • Technical Support Staff
  • Computer Maintenance Technician

Which file system is used to access files over a network?

  • NFS
  • FAT
  • NTFS
  • CDFS

When studying CSS NCII, the job that you can land on is _____, except.

  • Computer Maintenance Technician
  • Computer Assembler
  • Technical Support Staff
  • Network Technician
  • Computer Website Developer

Unscramble the word : SOUME

  • MOUSE
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