Training and Development

This involves examining records of the employee being targeted by the training.

• Document evaluation
• Document examination
• Document observation

This concept is emerged directly from e-Learning.

• Learning Management System

This technique uses a strategy with focus on knowledge (factual and procedural), skill, and attitudes development.

• Job Instruction Technique

Outsourcing, it is the business practice of hiring a 3rd party contractor or a company to perform services and create goods (product or services) that conventionally were performed in-house by the company's own employees.

• True
• False

Today's society has increasing expectations about corporate social responsibility. Also, today's diverse workforce brings a wide variety of values and morals to the workplace.

• Ethics

How can this learning be maximized considering time, motivation and learning ability constraints? It is thru programmable training practices.

• True
• False

Following a recent emergency situation in an ER, staff uses a simulation to train new employees to see how they might have responded. This is an example of...

• Simulation
• Experiential training
• Actual training

This training method gives practical training to the trainees. This method are best used in skills development.

• Behavioral method
• Cognitive method
• Attractive method
• Coaching
• Influencing method

This training method can be done in person or virtually, through online coaching sessions.

• Coaching

Considering the emerging threats and opportunities, professionals need not to keep themselves updated of the trends and developments.

• True
• False

Coaches and mentors can act like consultants who assist companies to prepare for succession by identifying and training future top executive

• True
• False

______________ prepares the materials and activities well in advance. They need to be prepared physically and mentally in order to facilitate assistance.

• Organizer
• Trainer
• Assistant
• Mentor

It is where a trainers talk while trainees listen and absorb information.

• Standard Lecture

Old technology causes changes in skill requirements and work roles, and often results in redesigning work structures. Through old and existing technology, the information needed to improve customer service and product quality becomes more accessible to employees.

• True
• False

"New technology causes changes in skill requirements and work roles, and often results in redesigning work structures." The statement suggest _______________________.

• Challenges of training
• Effects of training
• Disadvantage of training

For companies to keep improving, it is essential for organizations to have continuous training and development programs for their employees. Competition and the business environment keeps changing, and hence it is critical to keep learning and pick up new skills.

• True
• False

Consists of replace of services for skill or experience between the intern and the firm. Internships are used to determine if the intern still has an interest in that field after the real-life experience.

• Internship Training

This training is job specific and is given to the employee who has to perform a specific job. This training, the technicality and information about the apparatus/machine, the process and procedure of production, methods to be used, the safety measure, etc. are explained.

• Job Training

Hands-on training includes any experiential training that’s focused on the individual needs of the employee. It’s conducted directly on the job.

• True
• False

Mentoring can share similar qualities to hands-on training, but in this type of employee training, the focus is on the relationship between an employee and a more experienced professional, such as their supervisor, a coach, or a veteran employee.

• True
• False

Issues like top management commitment, budget availability and organizational culture provide either opportunity or threat for training initiatives.

• True
• False

Two or more speakers presented information and ask questions.

• Panels

Development of training program is the last step after defining and analyzing the needs of an organization for training.

• True
• False

Training and development of employees is a costly activity as it requires a batch quality inputs from trainers as well as employees. But it is essential that the company revises its goals and efficiencies with the changing environment.

• True
• False

A learning management system is a software application for the administration, documentation, tracking, reporting, and delivery of educational courses, training programs, or learning and development programs.

• True
• False

Introduce and validate the training before a representative audience. Base final revisions on pilot results to ensure training effectiveness.

• Grading
• Validation
• Plannning
• Implementation
• Division

Instructional objectives defines the principles, facts, and concepts that can be learn in the training program.

• True
• False

A customer relationship management system is a software application for the administration, documentation, tracking, reporting, and delivery of educational courses, training programs, or learning and development programs also for students.

• True
• False

E-learning is one of the easiest types of employee training to roll out to larger populations, especially for employees who are remote or have high-turnover rates.

• True
• False

In an Simulation training method, employees can do their training anywhere they want and at their most convenient time with a smartphone or on their company computers.

• True
• False

The increase in knowledge or understanding as a result of the training

• Learning

Internal training helps organization develop an efficient training mechanism for employees inside because of distributive skills and knowledge transfer which is cost-free.

• True
• False

It describes the formal, ongoing efforts that are made within organizations to improve the performance and self-fulfillment of their workforce.

• Training and Development

This stimulates and imitate situations and events that are experience in the job.

• Demonstration
• CBT
• Virtual Reality
• Internship
• Actual Setting

Employees from various departments who conduct focus group sessions to determine skills and knowledge needed by employees for organization to stay competitive and identify problems of the organization that can be solved by training.

• True
• False

Task support involves assessing training needs of new employees. This is a detailed study of the job to determine what specific skills are required.

• True
• False

A training benefit that states, evaluation ensures that the training programs are effective in improving the work quality, employee behavior, attitude and development of new skills within the employee within a certain budget.

• Check the cost

Training in an organization is intended at evolving obtainable ways and flow of work. It is intended at employee’s individual development, which cannot happen until there is a transfer of learning from the trainer to the trainee and the same is reflected in their work

• True
• False

It is important that new employees be trained to become aware and familiar with the organizational directives. The mission, vision, rules and regulations, as well as the working environment and conditions are insignificant. So, new employees might skip this part and must continuously learn on the job that he/she is assign to.

• True
• False

This can be use to take note of the problems of the employee in relation to the job, additional skills needed, weaknesses to patch the lag in skills needed or knowledge and strength to enhance it further.

• Thru evaluation
• Thru assessment
• Thru interview
• Thru performance

With interactive games, tests, videos, activities, or even gamified components, group discussion can go a long way towards keeping your employees engaged with the training.

• True
• False

An analysis of the business needs or other reasons the training is desired. An analysis of the organization's strategies, goals, and objectives.

• Organizational Analysis

The benefits of schooling must outweigh costs. A professional approach to training will not burden the resources.

• True
• False

It can be utilized to create a professional network or group that can facilitate assistance, recommendations or lead to future employment opportunities.

• OJT
• Promotional training
• Orientation/Introduction
• Safety Training
• Internship

A training for self development and improvement concerning specific job of an employee or a professional who does the job according to his/her profession.

• Professional Training

Managers or senior management people should try and create an environment that reinforces the learning and allows the trainees to apply new skills at their workplace. This may involve giving the employees ABSOLUTE freedom to be more entrepreneurial, innovative and risk taking.

• True
• False

Professional and Growth Objectives – Defines the impact of training on behavioral and attitudinal outcomes of individual trainee and growth of the trainee.

• True
• False

There are training options that are readily available in the event the organization doesn't have any resources or materials use for in-house training.

• True
• False

The design of training program can be undertaken only when a clear objectives has been established. Training objective clarifies what goal has to be achieved in the end of the training program.

• True
• False

This requires the trainee to be actively involved in learning. This is ideal for developing specific skills, understanding how skills can transferred to the job, and experiencing all aspects of completing a task.

• Hands on Method

In many organizations it was found out that it was the employees and the work procedures that acted as a hindrance in implementation of new concepts.

• True
• False

Here are a few critical reasons why the company endorses training and development sessions.

• True
• False

Training is a sub-system of human resource development. The human resource development function cannot be discharged effectively unless comprehensive data on various HR functions including training is available.

• True
• False

One good way to reinforce the learning or the important aspects of the training program is to name them appropriately such that they have a good recall rate after the training is over.

• True
• False

Assessing training needs of new employees. This is a detailed study of the job to determine what specific skills are required.

• Organizational analysis
• Task analysis
• Managerial analysis
• Objectives
• Performance analysis

It is a training type designed for the old or existing employees of the firm, with a purpose to acquaint them with the new skills, methods, and processes required to improve their performance on the jobs.

• Retraining

During this training, the employee develops the confidence and the necessary skills that allow him to perform his job effectively and efficiently.

• Job Training

In an E-learning method, Instructors/facilitators can answer specific employee questions and direct them into further resources. They also allow for highly-skilled instructors to match the training level and style to the employees in the room.

• True
• False

Common training methods include:

• True
• False

The trainer must let the participants know the goal of the program on their own, what is expected of the learners, the flow of the program, and how the program will run.

• True
• False

Despite the initial costs for producing that software or technology, simulation training can be a necessary option for employees in riskier or high-stakes fields.

• True
• False

This is a time-intensive method of employee training, however, that’s best used when there are enough resources available to support employees during the program.

• Instruction-Led training
• Simulation
• Hands-on training

This can provide the perfect training option. It allows multiple employees to train at once, in an environment that better fits their current departments or groups.

• Group Discussion

Though there are several advantages, some drawbacks of training and development are as given below, except.

• There is multiple opportunity in terms of profits and customer trust
• There is a risk that after the training and development session, the employee can quit the job.
• It is an expensive process which includes arranging the correct trainers and engaging employees for non-revenue activities.

The importance of training and development is as follows:

• True
• False

This training is given to the potential employees, who can be promoted to the senior position in the organization.

• Promotional Training

Employees should not be compelled to practice new skills. One of the better ways is to remove the existing obsolete tools of work, so that people become out of practice of using those.

• True
• False

The resource allocation is one of the main, critical aspects of guidance system. A realistic rate of benefit analysis will throw true light on benefits of training, role of training in meeting needs and its credibility.

• True
• False

The emphasis on quality is seen in the establishment of ISO Quality Standards and a few quality standards organizations. As a result of these , the quality challenges has forced employees to train their employees to create high-quality products and services.

• True
• False

__ allows employee to practice what they are expected to do after their training ends

• On-the-Job Training

It is given to the employees so as to minimize the number of accidents caused due to the handling of machines or other equipment. Under this training, the employees are given the safety instructions on the usage of equipment and machineries and the other dangerous devices.

• Safety Training

Hands-on training can help employees fit perfectly into their upcoming or current role, while enhancing their current skills.

• True
• False

They may include simulations, brainstorming activities, team-building exercises, role-playing, or focused eLearning on management best practices.

• Management-specific activities

If an employee is lacking of appropriate knowledge, he doesn’t able to strive, he may not become competitive and these factors may lead them to become unproductive and de-motivated.

• True
• False

It is the jurisdiction of the management to ensure that learning be taken as a continual process rather than a onetime process. This means that there should be continuous follow-ups after training either by external consulting agencies or through an in house expert.

• True
• False

The responsibility of training is entirely on the individual and a better-trained professional will always have better market worth than others.

• True
• False

This orientation discusses the overview of the firm, key policies and procedures, compensation, benefits, safety and accident prevention, employee and union relations, physical facilities and others concerning the firm.

• Organizational Orientation

David Mclelland’s needs theory explains that, needs for achievement enable a workforce to excel, to achieve in relation to a set of standards or in competitive situation and to strive to succeed. If an employee is lacking of appropriate knowledge, he doesn’t able to strive, he may not become competitive and these factors may lead them to become unproductive and de-motivated.

• True
• False

The effect on the bottom line of the company as a result of the training.

• Results

Analysis of whether training is the desired solution. Training is one of several solutions to employment problems.

• Training Suitability Analysis

Proper training improves the employee's morale and helps the employee get both job security and satisfaction. A satisfied employee will contribute more to the overall success of the organization and will minimize turnover.

• True
• False

This helps check if the training program achieved its desired results and impact. It ensures that learners are able to implement their newly acquired skills and knowledge in their respective workplace.

• Training evaluation

eLearning has its own challenges, without a solid instructional design strategy behind it, the graphics and visuals that make eLearning fun can also make it gimmicky or quickly outdated.

• True
• False

__ are used to determine if the intern still has an interest in that field after the real-life experience.

• Internships

"Practice- train-stop". This involves supporting the employees to learn new skills, practice them in between various training sessions.

• True
• False

Training is an __ conducted to improve and develop the routine and performance of an employee and to bring out a considerable change in the skills, knowledge, attitude, behavior performance of a particular tasks or jobs.

• organized activity

Technical Training is a training for self development and improvement concerning specific job of an employee or a professional who does the job according to his/her profession.

• True
• False

Electronic learning is one of the easiest types of employee training to roll out to larger populations, especially for employees who are remote or have high-turnover rates.

• True
• False

This can be a highly effective method of employee training, especially for complex topics that needs specific and detailed explanation regarding the topic. Instructors/facilitators can answer specific employee questions and direct them into further resources.

• Instructor-Led training
• Group Discussion
• E-Learning

Under this training, the employees are given the safety instructions on the usage of equipment and machineries and the other dangerous devices. This is also done in order to make employee aware of environmental hazards present in the workplace.

• Professional training
• Re-training
• OJT
• Safety training
• Job training

A means of management to facilitate continuous learning and development of its employees in order to acquire specific skills needed for the job.

Experiential learning in the workplace is a simulation type of training that helps employees understand key information by directly performing the task or skill at hand.

• True
• False

The Retraining is essential because it get the best out of the employees, it retain the employees and increases the self-confidence and morale of the employees.

• True
• False

Analysis dealing with potential participants and instructors involved in the process. The important questions being answered by this analysis are who will receive the training and their level of existing knowledge on the subject, what is their learning style, and who will conduct the training.

• Person Analysis

Product-related training is a is a sort of introducing organization’s accustomed day to day activity including actual processes, systems used, and attitude towards his/her workplace.

• True
• False

Instructor-led training is the common and traditional type of training that occurs in a four corners of a room or a classroom, with a instructor or facilitator presenting the materials and lessons. This can be a highly effective method of employee training, especially for complex topics that needs specific and detailed explanation regarding the topic.

• True
• False

A training benefits whereinEvaluation training evaluation ensures that training programs comply with the competency gaps and that the deliverables are not compromised upon.

• Evaluation ensures accountability

In the advent of a boarderless society, cross-cultural training is important to prepare employees and their families for possible overseas assignments.

• True
• False

Before any training program sets off, it is the responsibility of the trainer to build hype about the event and such that it attracts all types of employees from target audience within the organisation.

• True
• False

It helps members of organization learn specific knowledge or skills to improve performance in their current roles.

• Policy making and Evaluation Program
• All of the above
• Assessment and Procedure Training
• Training and development Program
• Follow-up and Evaluation Program

Tracking and post assessment is the most important aspect when it comes to creating post-training evaluations. It establishes the learners' perception of whether or not the course helped them attain their learning objectives.

• True
• False

Learning characteristics like motivation, individual difference, level of learning, interference while learning to the real work area, etc. play a significant role in their application to the design of training.

• True
• False

It refers to a learning that is learners initiated, which involves actions and doing, is motivated by an intent to develop, and does not occur in a formal learning setting. It is a type of training or learning in which people probably are not aware that they are learning certain skills, it is some somewhat casual and incidental.

• Peer training
• All of the above
• Formal training
• Advance training
• Informal training

Consistent and reliable training makes a learner more aware of its importance and significance and can continued him/her to engage in training.

• Engaging learners
• All of the above
• Conflict management
• Delivering consistent training

This involves developing a list of skills required to perform particular jobs effectively and asking employees to check skills in which they believe they need training on.

• Survey assessment
• Survey questionnaire
• Asking questions in person
• Observation

This involves actions and doing, it is motivated by an intent to develop, and does not occur in a formal learning setting.

• Continuous Learning
• Formal training
• Informal training

It is a planned effort to facilitate the learning of job-related knowledge, skills and behavior by employees.

• Training
• Learning
• Development
• Accomplishment
• OJT

The Retraining is essential because of the following reasons:

• True
• False

The rationale of such training is to lessen the uneasiness of a new employee, by making him/her accustom to the working environment. It is also called as an orientation training, which means giving a fair idea to the new employee about what he is supposed to do in the organization.

• True
• False

It helps check if the training program achieved its desired results and impact. It ensures that learners are able to implement their newly acquired skills and knowledge in their respective workplace.

• Trainer
• Actual session
• Evaluation
• Training materials

It is one of the issues in training and development where it is a challenge to engage training on people with different level of maturity and interest.

One of the reason for an employee to undergo training is when a performance evaluation indicates that performance improvement is needed

• True
• False

Features of VR system is, it is poorly understood and requires technical understanding, it is expensive and it is time consuming.

• True
• False

Managers or senior management people should try and create an environment that reinforces the learning and allows the trainees to apply new skills at their workplace.

• True
• False

This is after the division of employees in the training session, with which the content needs to be informative but interesting. Include diagrams, graphs, flow charts, pictures to make your training program interesting so that individuals do not lose interest in the middle of the session.

• Presenting the Information
• Preparing the information
• none of the choices
• Preparing your employees
• Knowing your employees

Game and Simulation method stimulates learning because participants are actively involved and they mimic the competitive nature of business.

• True
• False

Professional Training is a training for self development and improvement concerning specific job of an employee or a professional who does the job according to his/her profession.

• True
• False

Business organization and its environment is an ever changing work environment that management needs to focus into. That is why workforce training and development should be in accordance to the actual, current and real-time needs of the organization.

• Developing leaders
• Engaging learners
• Dealing with changes in business

A good lecture consists of introduction of the summary of topic, secondary intent of the lecture , and add-on's with some preferences or the summary in which the topic will be covered.

• True
• False

The increased stresses of today's workplace can include misunderstandings and conflict. Training can people to get along in the workplace. What particular training scope or topic pertains to this?

• Human Relations

Here are a few critical reasons why the company endorses training and development sessions, except..

• None of the above
• When management thinks that there is a need to improve the performances of employees
• To test the new methodology for increasing the productivity
• To train about the specific job responsibility
• To set up the benchmark of improvement so far in the performance improvement effort

Guest Speakers, Panels and Student presentations are variations of demonstration or Hand-on Method.

• True
• False

This involves supporting the employees to learn new skills, practice them in between various training sessions.

• Train Practice Train

Refers to a type of learning program in which the goals and objectives are defined by the training department, instructional designer, and/or instructor. Formal learning is also called structured learning or synchronous learning.

• Informal training
• Tacit knowledge
• Explicit training
• All of the above
• Formal training

Listing. This involves developing a list of skills required to perform particular jobs effectively and asking employees to check skills in which they believe they need training on

• True
• False

There are certain practices that have been designed for both the training session and the workplace. An implementation of these will ensure an efficient transfer of the learning’s and subsequent reinforcement.

• True
• False

Referred to as expressive knowledge is knowledge that can be readily articulated, codified, stored and accessed.

• Skills and Knowledge
• Tacit Knowledge
• Advance Knowledge
• Explicit Knowledge
• All of the above

Initiatives such as Total Quality Management, Quality Circles, benchmarking, etc., require basic training about quality concepts, guidelines and standards forquality, etc.

• Quality Initiatives

Instructor-led training does have some drawbacks, including cost and time to implement. It can also be unnecessary for concise topics.

• True
• False

Training needs analysis identifies the specific job performance deficiencies which follows identified training specifics that may increase job productivity.

• True
• False

A professor emeritus at university of Wisconsin that began working on evaluating the effectiveness of training very early in his life. His early work on the same was published in the year 1959 in a journal of American Society of Training Directors. He laid out four levels for evaluation of any training. This model is arguably the most widespread for evaluation in use.

• Donald Kirkpatrick

Also called structured learning or synchronous learning.

• Formal training
• Informal training
• Explicit knowledge

Most of the training programs tend to be idealist in nature. The trainees leave with a good positive impact but they find a huge disconnect when they try to implement the same at their workplace.

• True
• False

Classroom instruction provided online via live broadcasts is called group discussion.

• True
• False

It is the business practice of hiring a party outside a company to perform services and create goods

• Outsourcing

These are becoming a necessity for conducting administrative and office tasks, development of softwares and applications. There are wide varieties of training package to be considered depending on the level of users.On what particular of scope and topic this training belong?

• Computer Skills

This training includes comprehension, understanding and explanation regarding how people posses different perspectives and views, and includes techniques to value diversity.

• Diversity

It is a significant long-term training activity which consists of series of program or courses from simple to complex program which usually compost of fixed and flexible time and commonly costly.

• Training event
• Training program
• Training course

Design your training program accordingly. Knowing employees well will help you figure out the skills you need to teach them. Training programs need to be specific if you expect your employees to benefit from the same.

• True
• False

There are various methods that comes under behavioral approach, these are game, simulation, case studies and role playing.

• True
• False

CBT provides instructional efficiency and time less-time consumption.

• True
• False

Training and development can be described “an enlightening course which involves the sharpening of skills, concepts, changing of attitude and gaining more knowledge to enhance the performance of employees”.

• True
• False

This training scope and topic is critical where working with heavy equipment , hazardous chemicals, repetitive activities, etc., but can also be useful with practical advice for avoiding assaults, etc.

• Safety

External training helps organization develop an efficient training mechanism for employees inside because of distributive skills and knowledge transfer which is cost-free.

• True
• False

To keep the organization and business successful, the competitive advantage thru training needs to be sustainable. An ongoing employee training program helps you in the long-term by giving employees the skills they need to improve more in the company and cross-training employees to fill staffing gaps.

• True
• False

It can share similar qualities to hands-on training, but in this type of employee training, the focus is on the relationship between an employee and a more experienced professional, such as their supervisor, a coach, or a veteran employee.

• E-Learning
• Group discussion
• None of the above
• Coaching or mentoring
• Simulation

Employees should be compelled to practice new skills. One of the better ways is to remove the existing obsolete tools of work, so that people become out of practice of using those.

• True
• False

Variations of the Lecture Methods includes Standard Lecture and Team Teaching

• True
• False

People aren’t always born team players. Fortunately for the organization, teamwork can be taught through the organization’s employee training program. Training topics or modules that contribute to effective teamwork include goal-setting, conflict resolution, personal motivation, change management, and coaching.

• True
• False

Increased competition in today's global marketplace makes it critical to employees to recognize and satisfy the needs of clients/customers. This context refers to what scope or topics in training?

• Customer Service

It is needed when significant differences exist between actual performance and prescribed standards.

• Performance
• Evaluation
• Orientation
• Training

Synchronous exchange of audio, video, or text between individuals or groups at two or more locations.

• Teleconferencing

It is a knowledge that is based on personal experience that is difficult to codify. It is the kind of knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it.

• Skills training
• All of the above
• Tacit knowledge
• Skills and Knowledge
• Explicit knowledge

The training methods that are used away from the work place can be termed as off- the-job training.

• True
• False

Similar to group discussions, it is specifically asks employees to work through one aspect of their jobs in a controlled scenario.

• Role Playing

During Job training, the employee develops the confidence and the necessary skills that allow him to perform his job effectively and efficiently.

• True
• False

This acts as a check to ensure that the training is able to fill the competency gaps within the organisation in a cost effective way. This is specially very important in wake of the fact the organisations are trying to cut costs and increase globally..

The importance of training and development is as follows, except..

• To increase the production
• Development of skills
• Improve the morale and corporate image
• Best utilization of Human resources
• None of the above

This involves determining the appropriateness of training, given the company’s business strategy, its resources available for training, and support by managers and peers for training activities.

• Employee Assessment
• Organizational Analysis
• Competitor Analysis

Training in an organization is intended at evolving obtainable ways and flow of work. It is intended at employee’s individual development, which cannot happen until there is a transfer of learning from the trainer to the trainee and the same is reflected in their work finally.

• True
• False (Same Question but Different Answer)

Main features of demonstration and hands-on method is to help the trainees focus their attention on critical aspects of the task.

• True
• False

This training style creates a relationship between employees that carries far beyond training. It also allows the employee to ask questions they may not feel comfortable asking in a classroom, instructor-led training.

• Coaching

in the conduct of training and development, facilitators should create a loop of effective communication mechanism that can engage learners in training, able them to absorb what is needed to learn and practice.

• True
• False

Hands-on training can help employees fit perfectly into employee's upcoming or current role, while enhancing their current skills due to its time intensive methods.

• True
• False

Training method refers to the way or process of developing and improving employee’s skills and knowledge towards his/her job.

• True
• False

It is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviors to enhance the performance of an employee.

• Promotional program
• Skills development
• Training
• Knowledge acquisition
• Evaluation

Important for getting big chunks of information to a large employee population, this training can be an invaluable resource for communicating required information quickly.

• Lecture style training
• Mentoring
• Group discussion
• Coaching

Synchronous exchange of audio, video, or text between individuals or groups at two or more locations is called teleconferencing.

• True
• False

Training evaluation helps check if the training program achieved its desired results and impact. It ensures that learners are able to implement their newly acquired skills and knowledge in their respective workplace.

• True
• False

Continuous learning is a learning system that requires employees to understand the entire work process and expects them to acquire new skills.

• True
• False

In order to make trainees interest in competency and skill the HR function should create effective environment wherein good performance is rewarded and poor performance will be punished.

• True
• False

A training which involves the dealer/supplier of apparatus or machine and the employee who will use the machine.

• Product Related Training

Even though there are several advantages, some drawbacks of training and development are as given below: 1. It is an expensive process which includes arranging the correct trainers and engaging employees for non-revenue activities. 2. There is a risk that after the training and development session, the employee can quit the job.

• True
• False

It is a prerequisites of a successful training program. Having a comfortable place in training helps the learners to absorb the lessons effectively.

• Writing Materials
• Reviewer
• Co-trainee
• Venue
• Food

Instructor-led training is the common and traditional type of training that occurs in a four corners of a room or a classroom, with a instructor or facilitator presenting the materials and lessons.

• True
• False

Document examination involves examining actual floor performance of the employee being targeted by the training.

• True
• False

Defines the impact of training in the organization and its departments. Looking the results of training if it lowers absenteeism, turnovers, reduced costs, improved productivity, reduce accident rates, and the likes.

• Organizational objectives
• Instructional objectives
• Individual objectives

Training and development have a cost attached to it. However, since it is beneficial for companies within the long run, they ensure employees are skilled regularly.

• True
• False

This type of employee training is best used for challenges that require a collaborative approach to complex issues.

• Group Discussion

Experiential learning in the workplace is a hands-on type of training that helps employees understand key information by directly performing the task or skill at hand.

• True
• False

The increasing diversity of today's workforce brings a wide variety of languages and customs. This issues might be “a thing”. So training parameters on this particular topic should be done.

• Communication

The need for the retraining arises when there is a continuous fall in the performance of a worker and the attitudinal conflict arises.

• True
• False

Performance is a means of management to facilitate continuous learning and development of its employees in order to acquire specific skills needed for the job.

• True
• False

Thoughts and feelings of the participants about the training

• Reaction of the Trainee

Classroom instruction provided online via live broadcasts.

• Webcasting

Conducive place/venue and appropriate environment is a prerequisites of a successful training program.

The classroom style creates a relationship between employees that carries far beyond training. It also allows the employee to ask questions they may not feel comfortable asking in a one on one, instructor-led training.

• True
• False

Some advantages of training and development. Except.

• Improves efficiency and productivity of the individuals as well as the team member
• Proper training and development can remove bottle-necks in operations.
• Gives exhaustion and burdened to organization in general
• Helps employees develop new skills and increases their knowledge

The various methods under cognitive approach provide the rule s on how to do specific task s such as written and verbal information and demonstrate relationships among concepts.

• True
• False

It is the next step after defining and analyzing the needs of an organization for training.

• Orientation
• Development of training program
• Identifying exercise

Extent of change in behavior, attitude or capability

• Behavior

Vestibule training takes place away from the work place but uses all the equipments, materials and methods that resembles the actually ones used in job performance. In this method the actual work conditions are simulated in classroom.

• True
• False

David Mclelland’s needs theory explains that, needs for achievement enable a workforce to excel, to achieve in relation to a set of standards or in competitive situation and to strive to succeed.

• True
• False

Like other group activities, this training activity is highly effective but may be unnecessary for simple, straightforward topics. It also requires more employee time, potentially taking time away from an entire department while they’re going through the training.

• Role Playing

This involves transmitting large amount of factual information to a large number of people in a given time. It is a traditional method of teaching and it is used in many training programs.

• Discussion Approach

This assessment is done by collecting data on whether the participants were satisfied with the deliverables of the training program, whether they learned something from the training and are able to apply those skills at their workplace.

• Evaluation

Orientation is also a procedure that provides a new employees basic background information about the firm.

• True
• False

Both formal training and informal learning significantly contribute to the development of intangible assets especially on human capital.

• True
• False

Having a comfortable place in training helps the learners to absorb the lessons effectively.

• True
• False

Observation as one common method can be use to take note of the problems of the employee thru asking questions personally in relation to the job, additional skills needed, weaknesses to patch the lag in skills needed or knowledge and strength to enhance it further.

• True
• False

The design of training program can be undertaken even a clear objectives hasn't been established.

• True
• False

This is looking into the employees specific tasks/job and verify if there is a significant performance deficiency and whether that deficiency should be rectified through training.

• Employee assessment procedure
• Employee performance analysis
• Employee training evaluation

This employee training that’s focused on the needs of managers. They may include simulations, brainstorming activities, team-building exercises, role-playing, or focused eLearning on management best practices.

• Management-specific activities
• Mentoring
• Role playing
• Group discussion

The increasing diversity of today's workforce brings a wide variety of languages and customs. Communication issues might not be significant especially in a diverse employee environment.

• True
• False

These are 4 critical reasons why the company endorses training and development sessions. Except one.

• None of the above
• To train about the specific job responsibility
• To test the new methodology for increasing the productivity
• When management thinks that there is a need to improve the performances of employees
• To set up the benchmark of improvement so far in the performance improvement effort

Self training is a training for self development and improvement concerning specific job of an employee or a professional who does the job according to his/her profession.

• True
• False

This defines the principles, facts, and concepts that can be learn in the training program.

• Growth objectives
• Instructional objectives
• Stakeholders objectives
• Organizational Objectives
• Professional objectives

"Improved productivity and the quality and quantity of output. This can lead to an increase in an individual’s skills in one or more areas of expertise." The statement pertains to ___________________

• Impact of training
• Objectives of training
• All of the above
• Advantage of training

Like other group activities, it is highly effective but may be unnecessary for simple, straightforward topics. It also requires more employee time, potentially taking time away from an entire department while they’re going through the training.

• Role playing
• Mentoring
• Group discussion
• Management activities

Also referred to as expressive knowledge is knowledge that can be readily articulated, codified, stored and accessed.

• Informal training
• Explicit Knowledge
• Formal training

They prepare the materials and activities well in advance during training sessions.

It identifies the specific job performance deficiencies which follows identified training specifics that may increase job productivity.

• TNA
• TND
• TNT

The organizations and businesses depends on its employees to implement procedures that support business model. This requires knowledge, and knowledge comes from employee training. A competitor may be able to replicate the product offering, but they can’t replicate the human resources. The people – and what they can do – is what sets organizations/ business apart

• All of the above
• Competitive advantage
• Brand Management
• Teamwork
• Efficiency and Productivity

It is the jurisdiction of the management to ensure that learning be taken as a continual process rather than a onetime process

• True
• False

Virtual Reality Training allows learning at an individual pace and allows the trainee to master learning

• True
• False

It is a challenge to engage training on people with different level of maturity and interest. So training should be appropriate on different audience and learners. Selection of methods and techniques are significant on this issue.

• True
• False

The promotional training is given in according to needs so that employee gets accustomed to the new roles and responsibilities and do not get nervous at the time of promotion.

• True
• False

In many organizations it was found out that it was the management and the work procedures that acted as a hindrance in implementation of new concepts.

• True
• False

Analysis of documents, laws, procedures used on the job. This analysis answers questions about what knowledge or information is used on this job. This information comes from manuals, documents, or regulations.

• Content Analysis

This training can be an invaluable resource for communicating required information quickly.

• Lecture Style Training

It is also called as an orientation training, which means giving a fair idea to the new employee about what he is supposed to do in the organization.

• Induction

This is an analysis of the job and the requirements for performing the work. This analysis seeks to specify the main duties and skill level required.

• Work Analysis

It is a learning system that requires employees to understand the entire work process and expects them to acquire new skills, apply them on the job, and share what they have learned with other employees

• Skills development
• Informal Learning
• Knowledge Management
• Formal training
• Continuous training

Most businesses spend a lot of time and money defining a product. Product is what distinguishes organization in the competition. It’s more than just the symbol/logo or the attractiveness of the websites.

• True
• False

This training usually includes careful description of the organization's policies about sexual harassment, especially about what are inappropriate behaviors.

• Sexual Harassment

They’ll be asked to consider different points-of-view and think on their feet as they work through the role-playing activity.

• Role Playing

Training design is perfected when close review on the trainee’s profile (age, professional experiences, needs, and expectations) has been conducted.

• True
• False

It is an optional responsibility of an organization to provide their employee a proper training and a mechanism for them to improve and acquire new techniques in doing their job.

• True
• False

On webcasting, employees can do their training anywhere they want and at their most convenient time with a smartphone or on their company computers.

• True
• False

This identifies problems occur in an actual performance of the job. This helps them raise immediate solution that can be further enhance thru the course of actual training program development.

• Assessment
• Survey question
• Focus groups
• Observation

Training should match the Workplace, most of the training programs tend to be idealist in nature. The trainees leave with a good positive impact but they find a huge disconnect when they try to implement the same at their workplace. Training should be in the context of actual job.

• True
• False

This orientation discusses the department function and the duties and responsibilities of the newly hired employee, policies, procedures rules and regulations, tour within the department, and introduction to all colleagues within the department.

• Actual Job Orientation (.90 /1.00)

Benefits of CBT is to provides instructional efficiency and reduces trainee’s learning time

• True
• False

Actual training is most often provided through a computer, augmented, or virtual reality device.

• True
• False

Some outsource companies recruit external trainers and call them to the company site to train employees.

• True
• False

This training is increasingly becoming an important component of many executive leadership programs. Indeed, the ability of future leaders to manage internal and external conflicts is a key skill which requires specific conflict management training.

• Conflict Management

Hands-on methods is ideal for developing specific skills, understanding how skills can transferred to the job, and experiencing all aspects of completing a task.

• True
• False

Advantage of OJT is that, there is no special equipment or space needed mostly and provides immediate transfer of training when in need.

• True
• False

Retraining shall always required for continual skill upgrade and development.

• True
• False

For good learning the context of training and the context of job should not necessarily be the same.

• True
• False

It is where two or more trainers present different topics or alternative views of the same topic.

• Team Teaching

It is also the most important aspect when it comes to creating post-training evaluations. It establishes the learners' perception of whether or not the course helped them attain their learning objectives.

• Tracking and post assessment

This training type is a sort of introducing organization’s accustomed day to day activity including actual processes, systems used, and attitude towards his/her workplace.

• Product-related training
• Job Training
• Safety Training
• Internship
• Orientation Training

Defines the impact of training on behavioral and attitudinal outcomes of individual trainee and growth of the trainee.

• Instructional objectives
• Professional objectives
• Company objectives
• Individual and growth objectives

Analysis of the return on investment (ROI) of training. Effective training results in a return of value to the organization that is greater than the initial investment to produce or administer the training.

• Cost-Benefit Analysis

This in particular, can provide a quick way for employees to learn about real workplace problems and issues. Employees can read through these at their own pace, or while working in a team-building session with other employees.

• Case Studies

You’ll often see eLearning training for pilots or doctors, but it can be useful for other employees too. This type of employee training is also highly-effective and reliable, allowing employees to progress consistently and at their own pace.

• True
• False

These are created for a common purpose, whether it’s for production, selling, marketing, or provide service. All for profit or purely charitable in nature.

• Organizations and business enterprises
• Assets and Liabilities
• People and business
• Product and Services
• Mobilie and Pressure

Effective training objectives should state the benefits to the stakeholders in the organization.

• True
• False